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See what reviewers are saying

Rated 5 out of 5 stars

Selling my gift card through Redeeem was much easier than thought. The sign up process was very straightforward and since I travel quite a bit, being able to use WhatsApp to receive a verification cod... See more

Rated 1 out of 5 stars

Bunch of scammers in this site. Mostly they're new seller that tried to scam if buyer did not follow the Loom video recording instruction. Their code won't work 95% of time. Only reputation sellers (m... See more

Rated 5 out of 5 stars

For a long time I was searching for websites like this one! Where you can easily buy gift cards with huge discounts and be protected by an awesome customer service! They answer your questions and res... See more

Company details

  1. Coupon service
  2. Financial advisor

Information provided by various external sources

Redeeem is a fast, safe and easy way to buy and sell gift cards using Bitcoin and other cryptocurrencies.


Contact info

You should know

2.6

Poor

TrustScore 2.5 out of 5

143 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product for storage of winter…

Awesome product for storage of winter items such as winter sweaters, tights, knee hi boot socks, etc....

3 June 2020
Unprompted review
Redeeem logo

Reply from Redeeem

I think this may have been a mistaken review... we dont provide storage, we are a trading platform for gift cards.

Rated 5 out of 5 stars

This website is very professional

This website has a very professional, responsive, polite, and respectful team. The service is really unique. Trust me, you cannot find a gift card market better than this wonderful and unique place. Try and you will never regret it.

25 May 2020
Unprompted review
Rated 1 out of 5 stars

I am sorry

I am sorry, I will not be able to complete my journey with you because, due to a card I bought from your site, my Amazon account was closed and I lost more than $ 80

28 March 2020
Unprompted review
Redeeem logo

Reply from Redeeem

Ekk, sorry to hear this. I think this was because you were in a country that isn't supported by Amazon.

Rated 5 out of 5 stars

Solved.

#UPDATE#
IT WAS A BUG AND KYLE "ONE OF THE ADMINS" CONTACTED ME IN PERSON AND HE SORTED IT OUT AND HE WAS VERY PATIENT AND HELPFUL. THANK YOU FOR FIXING THIS ISSUE AND FOR THE QUICK RESPONSE.

------------------------------------------------------------------
#ORIGINAL POST#

They are beginning to be shady and fishy when they are trying to steam their customers. I am a seller on Redeeem for about 2 or 3 months everything was ok "Or this is what I thought" until they increased their fees from 3% to 4% alleging that they have to pay for the maintenance team and for their host...etc then began to steal your profit while you are not aware by paying me off with one trade payout short for example: I sell $500 "5 x $100" worth of cards and I should get $400 payout but they cut a payout of one card trade "$80 BTC" and they pay me $320 instead for the whole 5 cards which worth $500 and since I was selling too many small valued cards, I did not notice it but lately I figured it out by chance. I detected it twice and in the first time , they said they will investigate about it and made me wait for more than 3 days to pay me back and they promised that it won't happen again but it happened again and it might be happening in my previous trades while I was not aware of it because I was trusting in them.

For every buyer and seller on Redeeem, Revise your trades and your credit and take care while dealing with this website. I am not going to sell any single card with them again until they fix it out if it is a bug as they said or they pay me back. If anybody else has the same issue then they are obviously scammers and I will not deal with them again.

I will update this review when I hear back from them.

23 January 2020
Unprompted review
Redeeem logo

Reply from Redeeem

Really appreciate the thoughtful input here, glad we got you all sorted out!
- Kyle

Rated 5 out of 5 stars

Best place to buy gift cards!

Solid company! They have a very streamlined process in buying gift cards at a discount. A lot better than other P2P gift card markets. Support is on point and get back to very quickly for any disputes. Plus they are constantly adding new features to the site.

21 January 2020
Unprompted review
Rated 5 out of 5 stars

great support

great support
great team
great redeeem

14 January 2020
Unprompted review
Redeeem logo

Reply from Redeeem

Amjad - this made my day!
- Mike

Rated 5 out of 5 stars

Very dishonest!! Stay away from redeeem they steal your credits

--- updated post
so the issue was fix by Mike the founder himself... my inital review was based of my undesirable encounter with a less knowledgeable support representative who just left me hanging... i was very disappointed considering it was my first time using redeeem.. Good thing Mike step in and fix the issue... Thanks Mike, you save my weekend from worries and disappointment....
My only suggestion moving forward is REDEEEM should have a protocol on what to do if the representative isnt trained enough or knowledgeable enough to handle the issue and MUST escalate the issue instead of just telling customers "wait, it will take time to fix" and leave them,.. that leaves a very bad experience especially for 1st time users..

-----original post
I just transfered worth $36 BTC to redeeem using coinpayments.. My credit reflected for a few moments and then when i was about to purchase a amazon giftcard my credit disappeared.. I chatted with redeeem support and they told me they will investigate and then come up with an excuse that since i use a different email on my coinpayments account it was an issue.. . Why did the transaction went thru if it was an issue? My coinpayments account transaction history says "completed" for the particular transaction. I saw my credit reflected on redeeem before it turn to $0 without spending it. Redeeem support told me its going to take time.. BS.. up until now i havent receive my credit....

21 December 2019
Unprompted review
Redeeem logo

Reply from Redeeem

Jones - sorry for the initial issue, but glad we worked it out alright!

Reach out anytime.
- Mike

Rated 5 out of 5 stars

An Amazing website!

An Amazing website! I was buying highly discounted cards on their very friendly web page, secure, fast and easy to use. And they handle a really quick and human driven disputes system. I love it!

3 December 2019
Unprompted review
Rated 5 out of 5 stars

The Best

Safest place to trade! Always improving and evolving into something greater! I love Redeeem!

26 November 2019
Unprompted review
Rated 5 out of 5 stars

Very Easy and Straightforward to Use for Selling Gift Cards

Selling my gift card through Redeeem was much easier than thought. The sign up process was very straightforward and since I travel quite a bit, being able to use WhatsApp to receive a verification code was great. Before selling your gift card, just be sure to have all your payment information ready, as well as receipts for purchase (also works with e-codes if it was a digital card). Highly recommend for the holidays!

8 November 2019
Unprompted review
Rated 5 out of 5 stars

Love it

Love it! It’s quick and easy to navigate. I can buy sell easily through the app and website.

8 November 2019
Unprompted review
Rated 5 out of 5 stars

I just love the experience on Redeem

I just love the experience on Redeem, it is the best gift card trading platform. It has great honest customers both buyers and sellers. Their support team goes over and beyond to make sure that their customers are satisfied. I totally recommend Redeem.

8 November 2019
Unprompted review
Rated 5 out of 5 stars

I love this app

I love this app. Redeem has been safe and easy to use. I have recommended it to several friends and they also love it. I have bought and sold here and wouldn’t waste another moment on Craigslist or in the Pawn Shop selling my cards ever again.

8 November 2019
Unprompted review
Rated 5 out of 5 stars

This website has a very professional

This website has a very professional, responsive, polite, and respectful team. The service is really unique. Trust me, you cannot find a gift card market better than this wonderful and unique place. Try and you will never regret it.

5 November 2019
Unprompted review

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