Fair price.. The phone was virtually brand new, no scratches, no visible damage at all. Box with everything came with the phone. Battery health was with in margin of normal usage. Top service, th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve brought a few items from refurbed and they are brilliant excellent condition never have an issue with any of the products I’ve purchased from this site. Prices are always fair
My first order for the Product and then a couple of days after it was processed i was informed Product was not in stock. When i re-ordered a similar item, the Delivery was prompt but in the process of... See more
I bought an iPhone 15 pro from this site and it was really smooth experience the phones was in better condition than I expected. This is my now go to tech site for apple products, I had a really nice... See more
Company details
- Online marketplace
- Appliance shop
- Mobile Phone Shop
- Computer & Accessories store
- Electrical supply shop
- Exercise Equipment Shop
Written by the company
Your trusted online platform for everything refurbished, from smartphones, tablets and laptops, to home appliances, sports equipment and much more. All refurbed products work just like new with a minimum 12-month warranty and free 30-day trial period. So you have nothing to worry about! refurbed products are also up to 40% cheaper compared to new and far more sustainable. We have millions of satisfied customers across 12 markets in Europe. Don’t be a stranger! If you have any questions our award-winning customer service team is here to help you Rethink New.
Written by the company

Contact info
Jakov-Lind-Straße 7, 1020, Wien, Austria
- 08007001210
- service@refurbed.com
- refurbed.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using Samsung S 24 ultra
I have been using Samsung S 24 ultra, i bought on this channel over three weeks now everything seen to be very good with the phone ,i recommend it
Thanks you,
Quick and easy online and received my…
Quick and easy online and received my device with FedEx Signature Required within 3 days. Phone works perfectly.
May use AI-assist with repliesRead more

Reply from refurbed
Everything as described
Everything as described , excellent service , have used their services more than once , each time was a great experience.
All Round Great
The process of buying the product is simple with cost effective options. The delivery time was very quick. The price was really low without having to compromise on quality
Refurb
I always shop with this company and find the phones good quailty. I like the fact they are refubished and delivery is fairly quick.
Top Service, great phone
Top Service! I am super happy with my iPhone, it's like brand new, I cannot see any defects, and it works perfectly. Happy to help with sustainability ;-)
Shipping was secure and super fast.
Fast, efficent service.
Fast, efficent service. Good choice of refurbished phones at a reasonable price
Quick and smooth delivery
Quick and smooth delivery. The console looks like new and works perfect.
Big thumbs up.
£660 phone not in condition as described.
I purchased a Samsung Galaxy Z Fold 6 (1TB, "Very Good" condition) from 4gadgets through Refurbed.
The phone arrived quickly and was priced competitively. However, within a very short period of use I discovered that the factory inner screen protector was already lifting along the centre fold.
I contacted customer service because I did not believe a failing inner screen protector was consistent with the advertised "Very Good" condition. I made it clear multiple times that I was otherwise happy with the phone, had already transferred all of my data, and did not wish to return the device.
Unfortunately, customer service repeatedly failed to address the actual question being asked. Instead of discussing the specific issue or considering any contribution towards a professional screen protector replacement, I received several generic responses that appeared not to fully acknowledge what I had written.
Eventually I was told that they would not contribute towards a repair and that the only remedy would be returning the device for replacement (subject to stock availability) or going through their warranty process.
The disappointing part is not the defect itself. Things can go wrong with refurbished devices. The disappointing part is the lack of meaningful engagement from customer service and the apparent reliance on template responses rather than addressing the customer's actual enquiry.
The phone itself is good, but the after-sales support has left a lot to be desired.

Reply from refurbed
Good product and prices
Good product and prices. Delivery was rather quick to Finland and no issues for me.
I accidentally purchased the wrong…
I accidentally purchased the wrong phone and immediately placed a second order for the correct one. This means I have two orders.
I sent an email right after placing the first order to inform you that I had ordered the wrong phone. I emailed again the following day but received no response. Despite sending five emails in total, I still haven't received any reply.
Both phones have now been shipped to me, and you are still not responding.
02/06-2026 Now you answer, that I have to contact you !!! I have 5 times !!! Why dont you call me ? You have all my details, my order numbers is in the trustpilot. COME ON - this just shows you dont care

Reply from refurbed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







