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Rent From Locals: Car Rental in Albania & Greece Reviews 798

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, describing it as professional, quick, and easy, with many expressing their intent to rent again. The staff consistently receives praise for being friendly, helpful, and communicative throughout the entire process, often going above and beyond to assist. The user experience is also frequently noted as smooth and hassle-free, from pick-up to drop-off, making the rental process straightforward and efficient. However, some customers also noted issues with the product itself, specifically the condition of the cars, mentioning problems like scratches, cracks, worn tires, and mechanical breakdowns. These concerns sometimes led to dissatisfaction with the overall quality, with a few people receiving vehicles that were not as described or had significant defects, impacting their travel experience.

What people talk about most

Service

People report positive experiences with service, often highlighting the impeccable and reliable nature of the... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with some customers receiving cars in excellent... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising cars as perfect,... See more

User experience

Clients share positive opinions on user experience, with many describing it as easy, trouble-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

We had a delightful experience renting a Ford Focus through Rent from Locals. The owner was very receptive and responded quickly, making communication easy. The pick-up was smooth and everything went... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more


Company details

  1. Car rental company
  2. Online marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

798 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Worst experience of my life.

Worst experience of my life.
Hired a death trap off Kristi, Red(pink) Suzuki Swift. Nothing like the photos, they must've been taken 15 years ago when the car was new. The engine light on, limp mode activated, drive shafts clicking, suspension felt broken, rear light out, rust and holes throughout, bumper snapped and out of shape, rear windows didn't work, central locking broken, slow puncture rear left which we had to inflate 3 times in 5days, puncture front right which cost £40 even though we had insurance which cost more than the car hire itself. Then to top it off, upon drop off we are greeted by multiple giants who refused to give our deposit back, pure intimidation, midnight, in the middle of nowhere, my partner was petrified. We cleaned the car using wipes and he had the cheek to moan that they ruin the paintwork!

This was a 40th birthday trip, completely ruined by the awful car, service and costs through not getting our deposit back. Albania itself was beautiful, but everyone is out to rip you off, always check your change and the exchange rate.

21 April 2026
Unprompted review
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We’re very sorry to hear that your experience did not meet expectations, and we truly regret the situation you describe.
We have carefully reviewed your case with the provider. According to their report, the vehicle was taken across the border without prior authorization and without the required cross-border fee, which for this vehicle is €150. In such cases, this fee is mandatory and clearly outlined in the rental conditions. The provider informs us that only the deposit was retained, which is in fact lower than the applicable cross-border fee.
Based on this, we understand that the amount retained corresponds to this specific breach of the rental terms, and in this context, we consider it justified.
Regarding the other points mentioned, we are unfortunately not in a position to verify them based on the information currently available. If you have any additional details, evidence, or documentation, we would be happy to review them further. Please feel free to contact us at info@rentfromlocals.al so we can investigate more thoroughly if needed.
You may also share your experience directly on the platform through a review of the provider, as this helps maintain transparency for all users.

Rated 5 out of 5 stars

The owner was super nice

The owner was super nice; he let us change the pickup and delivery times without any problem. He always responded super quickly to any questions we had and was incredibly friendly.

16 April 2026
Rated 5 out of 5 stars

Excellent Service

They upgraded my car at no extra cost, and everything was perfect, no issues at all. The prices are great, and the customer service is very responsive and helpful. I highly recommend them; in my experience, they’re even better than big Rental Cars compagnies.

10 April 2026
Rated 4 out of 5 stars

We looked for a rental company for a recommendation.

We looked for a rental company for a while, but you need to ask around and it's best to have a printed paper with the rental company's details. Once you found the right person, the process was simple. Here's the car, check everything and take pictures. Here, sign the contract and give me cash as a security deposit, which they returned to our account after a few days. The fuel will be photographed and the car will be returned in the same condition. The car was not in the best condition (2010 model). It made various noises when driving on bad roads. So quite nervous. We had purchased Roadside assistance from Sigal. I don't know how it would work in practice. but in the end it took us everywhere. The return process was more than simple. You will find the person in charge, who will check if the car is complete and ready to drive. Be careful not to rent diesel. Diesel is much more expensive in Albania than petrol.

3 April 2026
Rated 5 out of 5 stars

The booking system was easy to…

The booking system was easy to understand. The car was in good condition and was priced appropriately. It was delivered to my desired location, and I received all the instructions and answers to my questions. I had the option to make a small cash deposit. Both the aggregator website and the rental company were satisfactory; everything went smoothly.

11 April 2026
Rated 5 out of 5 stars

Great value for money

I found this agency by chance through rentfromlocals.al and it was better than we expected.
We rented an automatic Hyundai Bayon that was almost new (around 15.000 km). There were signs that the driver’s door had been damaged and repaired, but the car drove well and it was comfortable enough for longs drives around the country.
The lot is a short walk away from the airport terminal and both picking up the car and dropping it off went smoothly.
Great value for money. I totally recommend and I’ll surely book again the next time I’m in Tirana.

16 April 2026
Rated 5 out of 5 stars

Easy smooth experience

Easy to find, easy to talk to, very nice people that work there, gave us insight on the traffic and things to know in the road in their country. All of the time fast replies to every question that we had, any time of the day they were easily reachable. Best experience, definitely recommend and would rent there again!🥰
Best of luck!

9 April 2026
Rated 5 out of 5 stars

Rent from Locals in Albania

I was nervous about renting a car from local companies as I always go for international ones. But this one was one of the best experiences I have ever had. I got a car from Elio. Everything went as good as possible. Pick-up to drop-off. 10 on 10 in everything. Highly recommend.

11 April 2026
Rated 5 out of 5 stars

Great deal with Klestip

After checking all of the options, I found Rent From Locals, with Klestip, the best deal. Got a great option, car was good enough. The plataform was easy to contact, clear, deposit was not high and communication was also really good. Totally recommend it.

14 April 2026
Rated 5 out of 5 stars

Perfect Service and Support – Would Definitely Book Again

Honestly, the best experience I ever had with a car rental. We booked through Rent from locals and rented from the profile gentiand1. Even before arriving in Albania, Eneo from the car rental already reached out via WhatsApp and asked for our flight number, which gave me a good feeling from the start. When we arrived in Tirana, the car rental is literally just outside the airport, so you step off the plane and basically walk straight to your car. We got a short introduction and were good to go.

The Volvo XC90 was very clean and really nice. Unfortunately, after two days the car broke down. We were quite shocked and texted the rental.
Eneo immediately organized help, arranged transport to our destination, and the next day we got a free upgrade to a newer 4x4 (Nissan Qashqai J11). They also refunded us a whole day of the rental fee, which was really, really good. I think everyone has this horror scenario of breaking down with a rental car in a foreign country, but here we felt super well taken care of.

Throughout the whole trip, communication with Eneo was always super good. They were also super flexible with the timeframe for returning the car, so we could bring it back at 4am and just hop on the plane right after.

Overall, I can really recommend this car rental. They speak English, communication is great, and the cars are really good. And most importantly, in case of an emergency, they help you immediately and you’re not left alone in a foreign country. Definitely recommend.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

I recommend this platform for renting a car

I recommend this platform for renting a car. The only minor misunderstanding was that I payed a deposit of €40 for Rent From Locals but the actual provider of the car (Regonta) wanted me to pay another deposit of €50. I got both of the deposits back but i was confused to whom do I pay. I think they should state that more clearly.

4 April 2026

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