Resolute Mortgages  

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Rated 2 out of 5 stars

Every effort I have put trying to get an account with resolute have proved abortive because they ask me for email invite which I couldn't get, please do I get this invite can someone help me? thanks

Company replied

Rated 5 out of 5 stars

Resolute were brilliant at putting in place our first mortgage and renewal 2 years later. Communication and knowledge was quick and there was welcome extra support when needed e.g. helping to negotia... See more

Company replied

Rated 5 out of 5 stars

We had an absolute nightmare with our process but this was through no fault of resolute, quite the opposite. All the staff were fantastic and very supportive during some difficult times. A specia... See more

Company replied

Rated 5 out of 5 stars

This is our 4th year using Resolute and I have nothing but praise for the whole team. They all work so hard for you and make it feel like you’re their only client due to being so attentive and friendl... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

We are your local, whole of market Mortgage and Protection brokers.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I need a resolute email invite

Every effort I have put trying to get an account with resolute have proved abortive because they ask me for email invite which I couldn't get, please do I get this invite can someone help me? thanks

29 May 2022
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Hi there, we have tried to contact you a number of times, I think you maybe confusing us with another firm, we do not have you in our system. Thanks Resolute

Rated 5 out of 5 stars

Excellent & Efficient company

Excellent, efficient & really friendly company to deal with! I have used Resolute for a few years now for buying a house and mortgages plus numerous times for advice which is always really good & helpful.

Would definitely recommend using Resolute Mortgages & property agents.

Keep up the good work.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

'On the ball'

Following my previous review on financial services, we have also recently used Resolute for selling our previous home. The team were excellent in undertaking this - we were in touch with Rebecca quite a lot, who was friendly, approachable and very professional. It is also worth mentioning that we were also in touch with other staff members including Adrian, Louise, and of course Luke who originally visited our property, all of whom were brilliant and provided an excellent service! We were able to ask various queries (no matter how silly we thought it may be to ask), and they were 'on the ball' in getting things moving (sometimes more than myself, which is brilliant considering I'm usually on top of things!). They looked after the whole process, catching up with everyone in the chain at regular intervals, which was much appreciated and key in completing the sale before the stamp duty deadline. Another plus is that they are all 'straight forward' in letting you know the details, as I have been in touch with other property agents in the past who promise and don't deliver, or don't let you know the whole story.

24 August 2021
Unprompted review
Rated 5 out of 5 stars

After Sale

To add to my previous review now we have been in our new home for two weeks, I would like to say that even though our dealings with Resolute concluded on completion they have not simply ‘washed their hands of us’ but have been helpful in passing letters to the wrong address and small items accidentally packed to go back to our buyers. A special mention must go to Becca who frequently was the first person to answer my calls and with her constant cheeriness and professional manner (and when seen in person her ever present smile) put me at ease in our very lengthy transaction. Thank you Becca and Team Resolute

26 April 2021
Unprompted review
Rated 4 out of 5 stars

Honest review..

There was a slight delay when first buying our house with resolute coming back to me but as soon as I spoke with Louise, this all changed.

Louise has always been really helpful and always willing to answer any questions I might have as a first time buyer! I really appreciate all of her help.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Received excellent service from…

Received excellent service from Resolute from start to finish! Our house sale and purchase was part of a long and complicated chain, the staff at Resolute (in particular Louise) worked tirelessly to keep things moving and all involved informed. Paul found us the perfect house to buy and we could not be happier! Thank you to the whole team!

23 March 2021
Unprompted review
Rated 5 out of 5 stars

Adrian and the whole Resolute team have…

Adrian and the whole Resolute team have been brilliant from start to finish. Our transaction was far from straight forward due to reasons outside our control but the team were patient, chasing on our behalf and on it right from the start. Would highly recommend!

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Don’t look anywhere else!

From start to finish this company and their people are the best. You don’t ever feel like you're asking daft questions or anything is too much, Adrian and his team are there to help no matter how big or small your situation is. They are down to earth, understanding and give the best advice. I have now done 2 house moves/mortgages with them as well as sorting insurances etc and I wouldn’t go anywhere else. Very professional and always want the best for you. Don’t hesitate if you need insurances, mortgage, house move etc, contact them and you’ll be thanking me later. You’re welcome.

27 February 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended team at Resolute

I first had contact with the team at Resolute back in March 2020 when I viewed the house I am now so pleased to be moving into! It’s been a ride getting here for reasons out of our control but the team at Resolute have worked throughout COVID to get a result.
Adrian at Resolute Mortgages was professional, knowledgeable and approachable from the start. And even when our circumstances changed he worked quickly to sort our finances out. With his advice he also made getting the right Life Insurance for us easy. Thank you to Adrian and the whole team, I would highly recommended their services.

26 February 2021
Unprompted review
Rated 5 out of 5 stars

We have used this wonderful team to…

We have used this wonderful team to sell two properties so far. The first sale was when they started up. They are based in Bramford. They are faultless, friendly, trustworthy and supportive through stressful times. I would highly recommend them. Thanks again Resolute team.

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service on fixed fee

We used Resolute's Fixed Fee service and have to say the service was amazing.

I have tried to sell my house several times before and used No Sale No Fee on those occasions. The service received by the other estate agents was terrible.

The contrast to that we received from Resolute on their Fixed Fee service was amazing. From first meeting Luke and feeling his passion for our house, we felt confident with the service we would receive. As other estate agents came round, none reached the bar he had set.

Luke talked us through the options for fixed fee or no sale no fee and we opted for fixed fee as we were determined to sell. However, the service we received you would not know we had paid up front. Resolute worked harder than the previous no sale no fees estate agents to sell the house, and manage the process once an offer had been accepted. We achieved a higher price than had expect when first thinking about selling the house.

I cannot fault Resolute's service at all. We have recommended them to all our friends who are looking to sell, because of the high quality service they gave us.

8 December 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you very much for your review! We are so pleased we could help, and wish you all the best in your new home! Louise

Rated 5 out of 5 stars

A massive thank you to Adrian and his…

A massive thank you to Adrian and his team. Very professional service, knowledgeable and sound advice with a good customer focus. Highly recommended for your next move!

13 October 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Many thanks for your review Neil, and look forward to speaking with you in the future

Rated 5 out of 5 stars

A totally professional service…

A totally professional service ,friendly and helpful staff , helping me to remortgage my house ,Adrian and the team went out of their way to get me a brilliant result, would recommend resolute 100%.

29 September 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you so much for your lovely review, we're glad we could help. - Ella

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Fantastic team very professional and very efficient. Was always able to reach them on the phone and very quick with responses.
I am over the moon with what they have done for me. Extremely helpful and friendly staff. I can’t thank them enough. Awesome service

25 August 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you for your lovely review. We're pleased we were able to assist! - Ella

Rated 5 out of 5 stars

Excellent service from resolute staff

Excellent service from resolute staff - Luke, Paul and Ella. Would recommend

30 July 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you for your review, we're so pleased we could help! - Ella

Rated 5 out of 5 stars

Mortgage support

Resolute were brilliant at putting in place our first mortgage and renewal 2 years later. Communication and knowledge was quick and there was welcome extra support when needed e.g. helping to negotiate offers with agent.
Lucinda was our contact for our remortgage and saved us a lot of time and hassle searching for new deals. Highly recommend.

28 July 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you so much for your review! - Ella

Rated 5 out of 5 stars

Big up the Resolute Team!!!

Adie and Lucinda have been so helpful with my remortgage. Honestly is the best place to go for any mortgage advise, first time mortgage or a remortgage. Thanks Resolute team!!!

10 July 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you for your review, we're glad we could help! - Ella

Rated 5 out of 5 stars

Very Good Service

My feedback about service received from Resolute was very good. Luke and Paul are fabulous, they are very supportive and ready to help every time even after completion of purchase. I hope this level of service continues.
Wishing your company all the best.

8 July 2020
Unprompted review
Resolute Mortgages   logo

Reply from Resolute Mortgages

Thank you so much for your kind review. We really appreciate it! - Ella

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