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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its excellent quality and robust build, often noting the metal construction over plastic. Many appreciate the vast selection of games and consoles, finding it to be the ultimate retro gaming experience with an impressive number of titles. The user experience is consistently praised for being easy to use, plug-and-play, and well-designed, making it accessible even for those less tech-savvy. Reviewers also frequently commend the exceptional customer service, describing it as amazing, helpful, and responsive. People also feel that the product offers great value for money, considering the quality and extensive entertainment it provides. While some customers mentioned that the supplied controller could be improved for precision or battery type, this was generally seen as a minor issue that doesn't detract from the overall positive experience. A few users also noted occasional minor graphical imperfections or slowdowns in some newer console emulations, but these were not considered game-breaking and did not significantly impact their enjoyment.

What people talk about most

Product

Consumers express high satisfaction with the product, often describing it as an "awesome bit of kit" and the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and user-friendly interface.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the outstanding and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Value for money

People report positive experiences with value for money. Many consumers feel the product is worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming services

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent console and company

Really impressed with the console which I got 4 days ago. I bought the Level 3 with multiple joysticks, keyboard and mouse and screen. Played a lot of Amiga games and they run just as I remember for the most part. Game selection interface is great and the tech support is excellent so far. They even loaded and additional game for me! I spent quite a while looking at various sites for a retro set up and am really pleased with my choice. And the customer service has been excellent. Quick and professional in solving an issue I had after delivery. All in all very highly recommended.

6 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product, delivered in less than a week. Any questions i had were answered almost instantly and were very helpful. If you’re thinking of buying a retro console online but not sure about scams or console quality, fear not, these are the guys to buy from! Brilliant!

1 February 2021
Unprompted review
Rated 5 out of 5 stars

Great service.

I did weeks of research before I decided to go with Retropia.

I purchased the Level 3 console package and couldn't be happier. It looks slick, loads up games fast, the fan is quiet and runs smoothly.

My only concern was the controllers and the button layouts for different consoles, so I sent the guys an email. They got back to me within minutes and explained what I had to do. Great customer service.

Definitely recommend!

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing little machine

The wife got me a level 3 pack for Xmas...
WOW ! So many games!
Back in the day I had a Spectrum,Amiga,Megadrive,Snes and then a PS1 and all the games I can remember are there! There are even some I'd forgotten about ! Oh and the arcade games...
I've really enjoyed going back to my youth all from this tiny little box that I've hidden behind the TV!
There are other retro consoles out there but not with the list of games this comes with, if your not bothered what it looks like then this is for you.(there are a few ODROID cases about though if you want aesthetics)
A couple of the games won't load and the most annoying thing for me is that Lotus 2 on the amiga will only turn right 😔 but never mind.
100% recommend this for all retro fans.
I'm gonna be getting the PS1 add on stick if I ever get through the list of games I want to play.

17 January 2021
Unprompted review
Retropia logo

Reply from Retropia

Hi Stephen,

Thanks for the feedback, glad to hear you are enjoying it.

If some games don't start or have issues, inbox our Facebook page and we'll try and help. We have a fix for Lotus 2! You can also join our Forum to ask for help there. Thank you.

Rated 5 out of 5 stars

Excellent value for money and very professional

Received my level 3 console today and have to say I'm impressed. I was considering another retro console provider but have seen it cheaper from Retropia and with good reviews I decided to buy from them.

I did my research and asked lots of questions beforehand which they answered very quickly. I used emulators before on my laptop and desktop but just wanted to convenience of having all the games and platforms playable on the TV.

It's very well presented and easy to set up. Surprising small, I thought something was missing initially. It's amazing to see all the familiar games, really great for nostalgia. Had a massive smile on my face when playing games I hadn't played for decades.

They had even added the extra games I'd requested. All in all very impressed and definitely worth the money with the thousands of games available!
Thanks
Tris

9 January 2021
Unprompted review
Rated 5 out of 5 stars

Great nostalgia

Very resonabley priced, with a huge selection of games. If you want a nostalgic trip down memory with classic games from the past and Relive all those memories and play games you may of missed. Hours of playability at your fingertips play it now

5 January 2021
Unprompted review
Rated 5 out of 5 stars

I brought a level one package at the…

I brought a level one package at the start of December. It was so easy to set up with easy to read instructions and also very good delivery time. Even on a large tv the graphics are in good detail. I am now looking at my next purchase from Retropia.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. I did alot of background research on Trust Pilot across multiple company offerings. The guys at Retropia delivered an excellent level 3 product and answered all queries via facebook promptly. Will defintely be making future purchases!

28 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic machine

Fantastic machine. I researched loads for similar machines and went with Retropia. So glad I did. Fully working and delivered in good time. Customer service is amazing too via Facebook messenger. Highly recommended.

27 December 2020
Unprompted review
Rated 5 out of 5 stars

3 time purchaser

I have made 3 purchases now, and every time the experience has been fantastic. The speed of service / delivery is fantastic, as is the communication.

I have the level 3 package which is fantastic, and brings back so many memories, the build quality is superb.
I also have a handheld RG350 which is also brilliant, great for when travelling, I also added the PS1 memory card for more nostalgic entertainment.

I am very pleased with all 3 purchases I have made, I have always received great service & fantastic communication.
I highly recommend the products & the company.

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed

I was really pleased at how quick my system arrived after I placed my order. I have been very impressed with my system. It has so many good games on it from my past. The emulation on the games is great. I’ll defo be placing future orders with Retropia.

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Exactly as described

Exactly as described, It took me a while in making my mind up to purchase as I had the worries everyone must have but I have to admit I cannot fault the service or product. Got it for zx spectrum games and it been over a month and I’m not even half way through them but found no faults yet.

3 November 2020
Unprompted review

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