rexbo Car Parts Reviews 160

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Rexbo.co.uk / Autodoc order at your own risk Ordered wheel bearings including stretcher bolts (a must when changing as bolts are recommended to be used only once) for my mini paceman. Check... See more

Rated 5 out of 5 stars

I looked for original oil and air filter plus brake pads for my Volvo V70N. Rexbo delivered with utmost precision and speed. 100% satisfied with service and parts which really are original :-) Sorr... See more

Company replied

Rated 5 out of 5 stars

Great Service with easy to order website A+.. Kept updated on my Order status and Fairly quick delivery all things considered. Very pleased also as i previously experienced trouble trying to sou... See more

Company replied

Company details

  1. Auto parts shop

Information provided by various external sources

Car & Truck Parts for Every Make & Model: BMW, Audi, VW, Mercedes, etc. Worldwide & Express Delivery. Find the Best Replacement Auto Parts and Car Accessories at rexbo.eu


Contact info

3.6

Average

TrustScore 3.5 out of 5

160 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great Service

While contacting the service center, had a great Service Agent on the phone. He really rechecked everything, and could find for me the perfect Item.
Shipment, quality and price are fabolus.

12 August 2016
Unprompted review
Rated 1 out of 5 stars

NON EXISTENCE CUSTOMER SERVICE

I've been trying to get through them for the longest time and all my emails went unanswered! I had missing and damaged goods and after acknowledging, they disappeared! I've been with them since 2013 and it's getting from BAD TO WORSE! Just refund what is owed to me and I just want to move on!!!!!

12 July 2016
Unprompted review
Rated 4 out of 5 stars

The customer service finally contacted me.

After two months from that I got my order with damaged parts their customer service finally contacted me.
They asked me what went wrong with the order and I've got a refund for the damaged parts.
Even if it took some time for them to respond, I'm happy that they did.
Now I'm thinking of purchasing more from them.
I just hope they look over their packaging methods and use package material next time.

Thank you and best regards.
Returning customer.

22 June 2016
Unprompted review
rexbo Car Parts logo

Reply from rexbo Car Parts

Please sent us your order number to info@rexbo.eu with the subject field: for Nadine, we will check what happend.

Rated 5 out of 5 stars

Great

No issues with my order at Rexbo, received everything within 3 days in The Netherlands.

24 August 2015
Unprompted review
Rated 1 out of 5 stars

Long delivery times

I ordered some car parts from them that they said that they had in stock. The website said 1-2 days for delivery. After 2 days I sent an email and asked them why my stuff was not sent yet. The answer I got was that they were going to send the parts the day after (wednesday) or latest the day after that.

On Sunday I sent an email to them that I wanted to cancel my order as it wasn't shipped yet. On monday morning I got an email that they had processed my order and was ready for dispatch. If I did not wanted it I could simple refuse to accept the package?!?

This is a dishonest way and I cannot recommend anyone to order car parts from there. I believe that there are better web shops for car parts out there!

9 February 2015
Unprompted review
Rated 5 out of 5 stars

Excellent, good price and speedy delivery.

Rexbo supplied headlights for my 1992 camper van that every company, except one, that I tried in the UK said was no longer available. The one company in the UK said that they may be able to get them said that if they could, it may take up to 8 weeks and quoted nearly double what Rexbo charged me. I am still waiting for a reply to my email asking them for an update. However, enquiries to Rexbo were answered promptly and efficiently and I can't rate them highly enough.

5 August 2014
Unprompted review
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