Rowing Blazers Reviews 86

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

TOTAL DISASTER ! Items (Pooh Sweaters / Jumpers and Paddington Sweater / Jumper) were ordered weeks & weeks in advance of a birthday, with RUSH Shipping PAID for extra security and protection. Ite... See more

Rated 1 out of 5 stars

Scammers. They ignored my messages for three weeks, and after I cancelled the order — and followed up multiple times — they still refused to issue a refund. They also misled Affirm by claiming they w... See more

Rated 5 out of 5 stars

Discovered this little gem of a brand from their pop up shop in Covent Garden. Their unique twist on a traditional style really sets them out from other companies I used to use. Not to mention the inc... See more

Rated 3 out of 5 stars

Rowing Blazers needs to update their online sales processes - they charge your credit card, do not ship any items, and never respond to emails - DO NOT BUY ON LINE FROM THIS COMPANY! After many wee... See more

Company details

  1. Clothing Shop

Written by the company

Rowing Blazers is American clothing and accessories brand founded by Jack Carlson. The brand is known for its blazers, rugby shirts, and other apparel, as well as its "preppy" style and its collaborations and limited-edition capsules.


Contact info

1.8

Poor

TrustScore 2 out of 5

86 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Brand and Service

I bought a windbreaker from the K-Swiss collaboration online. It is awesome. I love this brand and received my package within a few days without issue.

6 January 2023
Unprompted review
Rowing Blazers logo

Reply from Rowing Blazers

We are so happy to hear you love the Rowing Blazers x K-Swiss Windbreaker. Thank you for your support, Daniel!

Rated 5 out of 5 stars

Discovered this little gem of a brand…

Discovered this little gem of a brand from their pop up shop in Covent Garden. Their unique twist on a traditional style really sets them out from other companies I used to use. Not to mention the incredible collaboration that they repeatedly mange to achieve from iconic global brands. This all added with the high quality clothing products, makes this a brand that will be a welcome addition to my wardrobe for many years to come.

18 September 2022
Unprompted review
Rated 5 out of 5 stars

I always enjoyed the original Rowing…

I always enjoyed the original Rowing Blazers "clubhouse" and I was very excited to hear it was coming back in the summer of 2022. I visited their new location on Rivington Street and I was not disappointed. The vibe was even better than the original clubhouse, the selection of products was bigger, and the staff was friendly and helpful as always. It's a rarity to find a store with such personalized customer focus like what used to be common back in the day.

I'll definitely be back: excited to see their next collaborations after Arthur Ashes, Seiko, and Zodiac! I hope they keep doing what they're doing!

25 August 2022
Unprompted review
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Reply from Rowing Blazers

Thank you for your continued support, Jared! Happy to have you in the Rowing Blazers family.

Rated 5 out of 5 stars

I have bought multiple items from RB…

I have bought multiple items from RB over the years and the clothes are always really high quality and have lasted incredibly well after years of wearing them! Postage to the UK was decent and never had any issues getting hold of them.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Product quality is extremely high

Product quality is extremely high, and the designs are excellent. I have been on the receiving end of one incorrectly dispatched order, but the company went above and beyond to resolve it very quickly.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

The Greatest

Rowing Blazers is the real deal! Incredible quality, and a true to heritage feeling. Owner Jack is a great figurehead who represents all of his collaborations with authenticity and respect, all with vibrant colour. I love it all!

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Keep it up!

Have been a long time fan of Rowing Blazers and have everything from rugbies to ashtrays - love everything they do! Always make a point to go into the store as everyone is so friendly, kind & helpful.

21 January 2023
Unprompted review
Rated 5 out of 5 stars

I was initially disappointed with…

I was initially disappointed with Rowing Blazers customer service until the president of RB reached out to me personally to apologize. I was blown away. Not only did they fix my order, they offered me a $150 gift card. I'm retracting my initial disappointing review. Rowing Blazers has done a wonderful job of addressing the customer service / order jam from this holiday season, they're beyond considerate to their customers and I'm extremely pleased that a company like Rowing Blazers (which values quality clothing and customer service) is in business. I would highly recommend them to anyone looking for a fresh and fun take on preppy style. I'll definitely be purchasing from them again.

30 January 2023
Unprompted review
Rowing Blazers logo

Reply from Rowing Blazers

Thank you so much for taking the time to write this review, Kristin. We are glad we could make things right!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had questions about women’s sizing and they got back to me right away. Ordered a sweater and very happy with the quality.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

The clothes are super super cute and…

The clothes are super super cute and the staff are so nice!!!! I have collected many RB pieces over the last few years and I still wear many of them throughout the week. Also I get THE MOST compliments on my RB pieces!!! J’adore!

27 January 2023
Unprompted review
Rated 1 out of 5 stars

Good luck getting your order they won't…

Good luck getting your order they won't respond to inquire or give updates it's been three weeks and nothing

28 November 2022
Unprompted review
Rowing Blazers logo

Reply from Rowing Blazers

Hi David,

Thank you for your valuable feedback, and please accept our sincerest apologies for the unacceptable issues you’ve been experiencing. Our small and dedicated team is working hard to ensure they don’t happen again! We’re looking into your concerns, and hope that we’ll be able to make things right. The experience of our customers is our #1 priority, so please don’t hesitate to reach back out if there’s anything else we can help you with!

Rated 2 out of 5 stars

I absolutely love their clothes, but....

I absolutely love their clothes! However, their customer service and ethics seem a little shaky. I have tried repeatedly to contact customer service and I get no return calls or emails. I have been waiting nearly a month for an order and still no contact. I have threatened to go to my bank and tell them my purchase is a fraudulant transaction. Given the nature of the products they sell, I would think that they would understand that their customers demand a very high level of customer service.

14 December 2022
Unprompted review
Rowing Blazers logo

Reply from Rowing Blazers

Hello Michael,

Thank you for your valuable feedback, and please accept our sincerest apologies for the unacceptable issues you’ve experienced. Our small and dedicated team is working hard to ensure they don’t happen again! We’ve contacted you via email to address your concerns, and hope that we’ve been able to make things right. The experience of our customers is our #1 priority, so please don’t hesitate to reach back out if there’s anything else we can help you with!

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