Was nervous about ordering after reading reviews here but was unable to find an alternative supplier for the kitchen stools I wanted. Decided to take the risk and very glad I did - items were dispatch... See more
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See what reviewers are saying
I didnt realize they do not pay customs and duties but that the US consumer must after the fact. I was shocked that my items glass wine decanter had a 40% surcharge from fed ex as a result. I went b... See more
Company replied
The Copenhagen Grey pots are beautiful! Ordered two of them (18 cm and 14 cm) on a Friday afternoon. Got shipped out quickly on Monday and received them by Thursday! Packaged very securely - very thic... See more
The customer service is good! I had accidentally ordered the wrong style of blanket. Though they couldn’t change the order, they refunded the cost straight away. Once I received it two days later, I... See more
3.7
Average
7k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly satisfied
Quick delivery of a quality product at a good price. Can’t ask for more than that.
26 July 2024
Flawless experience
Flawless experience. Every part of this transaction exceeded my expectations. My order was perfectly packaged . The product was outstanding. Thank you !!
25 July 2024
De buyer crepe pan
Great customer service, quick deliver to Australia. Product is perfect.
25 July 2024
product is exellent and shipping fast
product is exellent and shipping fast, especially considering that it came from Sweden!
16 July 2024
Speedy service
22 July 2024
Woolen Blankets
Incredible range unavailable elsewhere, great prices, fast delivery and communication. My 2nd purchase from RD. I have purchased large and small homewares in the past and have not been disappointed.
22 July 2024
I had a 50 year old mixing bowl...
I had a 50 year old mixing bowl in excellent shape except for the hard, cracked rubber ring in the base. It was a wedding gift. I decided to look up the name on the bottom of the bowl to see if I might find a replacement ring. I was pretty sure I would find nothing! But Rosti/Denmark brought up Royal design and there was a replacement ring for a 4 liter bowl! Holy smokes! I ordered it, along with two beautiful, red, smaller mixing bowls and salt and pepper grinders. I had them all within a week.
The new mixing bowls are not quite the quality as the original bowl, but I know they all will be passed on to our kids and grandkids, as they're beautiful, functional and well made. I hope the grinders will too.
20 July 2024
Was delivered early and properly packed👍🏼
19 July 2024
Great product and service
Very reasonable pricing. Responsive customer service. Excellent delivery!!!!!
19 July 2024
I was hesitant ordering glass from the…
I was hesitant ordering glass from the other side of the world but am so glad I did. The ordering process was so easy. The products arrived very quickly considering the distance and were packaged very securely. The postage was very reasonable, given that these products weren't available in my own country.
The products are beautiful. Thank you so much :-)
17 June 2024
Love the glasses
Love the glasses. I haven’t been able to find these anywhere else. So happy I found Royaldesign.
18 July 2024
Goods Damaged on Arrival
Regrettably, two of the four items were found to be damaged on arrival. We've filed a claim with the folks at RoyalDesign to see if they can help us with this matter.
17 July 2024
Reply from Royaldesign
Dear Customer,
Thank you for your review.
We are very sorry to hear this and will of course arrange for replacements to be sent to you.
We have sent you an email regarding this today.
Kind regards,
Royal Design
Everything packed well and received in…
Everything packed well and received in perfect condition.
Beautiful dishes I loved them so much.
Thank you!
15 July 2024
Great products and excellent sales
15 July 2024
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