Do NOT trust these thieves! they lie Didnt even get to give this system a trial, but they are happy to take money. Then I cancelled via there web page as system wouldn't work and got return email t... See more
Company replied
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Scammers!! Thieves! Waste app! First it said trial 07 days for 0.89 usd and advertsing can track mobile numbers so i did took the trial with 0.89 and not even 05 seconds they deducted 35 dollars! Most... See more
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ended up keeping the subscription because we use it pretty regularly now. my husband works nights and i like knowing hes left work safe especially in winter when the roads are icy. only thing id say i... See more
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The location by link feature is way better than sms for me because nobody checks texts anymore. I send through whatsapp and people actually click. My only complaint is you cant customize what the mess... See more
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Company details
Written by the company
Scannero is a service that can help you to find a location by phone number. Whether you want to find your kid, partner, or anyone at all, our phone tracker by number can do this.
Contact info
Limassol, Cyprus
- support@scannero.io
- scannero.io
Breach of guidelines
Scannero.io scam
Scannero.io have taken £39.50 out of my account since October 2025 per month, without my permission totalling £118.50.
Please refund this per my email request as a matter of urgency.
This was supposed to be a 71 p, invoice.
Please be warned that money will be taken from your account even if you don't sign up to it. This is a scam and it's impossible to find my email account with them.
Thanks Jennifer Harrison
27 October 2025
Unprompted review
Reply from Scannero
Dear Jennifer,
Our Support Manager has already contacted you with a solution to your problem. Please check your email.
Thank you for your understanding and cooperation.
I'm happy with the service provided
2 January 2026
Unprompted review
Reply from Scannero
Hi Jessica,
Thank you for your review. We’re happy to hear you’re satisfied with the service and appreciate you taking the time to share your experience.
Scannero team
I just generate a tracking link and…
I just generate a tracking link and send it via whatsapp . Whent they click it I get their location. It’s an easy way to verify theirlocation without installing any software. The only thing is it depends on them clicking the link from the message
15 December 2025
Unprompted review
Reply from Scannero
Hi Maya,
Thank you for sharing your experience. We’re glad you found the link-based tracking simple and effective. And you’re right — the location is shared once the link is opened, which helps keep the process transparent and permission-based.
Scannero team
Misleading trial and unauthorized…
Misleading trial and unauthorized charges
I signed up only for the one-day trial, clearly expecting it to end after that. Instead, I was charged multiple times for a subscription I never knowingly agreed to.
There was no clear warning or confirmation that I was being enrolled into an ongoing subscription, and the charges appeared without proper consent. This feels extremely misleading and unethical.
Trying to resolve the issue has been frustrating, and the whole experience has completely broken my trust. I would not recommend this service to anyone. Be very careful if you’re considering their “trial.”
26 December 2025
Unprompted review
Reply from Scannero
Dear Akithmi,
Our Support Manager has already contacted you with a solution to your problem. Please check your email.
Thank you for your understanding and cooperation.
Seeing his exact location on the map…
Seeing his exact location on the map and knowing my son arrived safely was a huge relief. Essential for any parent
10 December 2025
Unprompted review
Reply from Scannero
Hi Essie,
Thank you for your kind words. We’re happy Scannero helped give you peace of mind and confirm your son arrived safely. That sense of reassurance is exactly what we aim to provide.
Scannero team
If you trust you lost
If you trust you lost , I have paid a trial for 24hours with 1,5-2€ after that you have to continue payment with another 40€ or more that asking everyday from my card without my permission. When I'm trying to cancel everything the app doesn't respond to unsubscribe.
20 December 2025
Unprompted review
Reply from Scannero
Dear Panos,
Thank you for your message, and we’re very sorry for the frustration this has caused.
We have located your account and can confirm that your subscription has now been cancelled. No further charges will be made to your card.
The trial charge of €1.5–€2 was applied for the initial trial period, and the higher amount you mentioned relates to the subscription that follows if it isn’t cancelled before the trial ends. We understand that you had difficulty unsubscribing through the app, and we apologize for that inconvenience.
Please rest assured that everything is now cancelled on our side. If you need written confirmation or have any other questions, feel free to let us know — we’re here to help.
They offer a trial membership and trace but add £28 of extra charges!
They offer a trial membership and trace for 71p.
But when you try to sign up they add a compulsory $20.34 for "scan assist" and £8.12 for support priority.
They do not quote the location of the number you want to search.
It seems that all they do is to send a message to the phone and expect that someone is with the phone and will reply.
If the phone is stolen, lost in the woods, in the back of your car or in your spare room then there is no one who is going to answer. And you could send a message yourself anyway.
You then have to waste time trying to get them to cancel all their unauthorised charges to your card.
17 December 2025
Unprompted review
Reply from Scannero
Dear Tony,
Thank you for sharing your concerns.
At this time, we’re unable to locate an account matching the details provided in your review.
To allow us to investigate and assist you properly, we kindly ask that you you provide your email address used during registration.
We take all feedback seriously and are committed to clarifying any billing concerns as quickly as possible.
Today on 15th December 2025 i payed my…
They refund me back full amount that was took from my bank account.
Hope in the future they will resolve this so customers don t have unpleasant situation like me.
Special thanks to Natalie Quinn for helping and resolving the problem.
And for polite and professional attitude.
With kind regards
Andrea.
15 December 2025
Unprompted review
Reply from Scannero
Dear Andrea,
Our Support Manager has already contacted you with a solution to your problem. Please check your email.
Thank you for your understanding and cooperation.
Some users say cancellation is hard
Some users say cancellation is hard, but it wasn’t for me. I logged into my account, clicked cancel, and that was it. Done in a minute.
Used 1 report, it helped me verify phone numbers for work.
15 December 2025
Unprompted review
Reply from Scannero
Hi Avie,
Thank you for sharing your experience! We’re glad to hear the cancellation process was quick and straightforward for you, and that the report helped with verifying phone numbers for work. We appreciate you taking the time to leave a review.
— Scannero Team
Scannero scam and secret subscription - beware
Scannero scam - promised to charge a one off fee of a few $AUD and instead secretly signed up to ongoing subscription renewable monthly at $70 per month. They also use some third party credit card payment provider so you cannot tell from the credit card payment who has been charging the card. Needless to say, the actual service itself was useless and did not assist in locating the missing phone. Luckily my bank picked it up and arranged a refund. Worst experience I have had in many years.
12 November 2025
Unprompted review
Reply from Scannero
Dear Boris,
We’re very sorry to hear about your experience and understand how upsetting unexpected charges and difficulties with the service can be. This is certainly not the kind of impression we want to leave.
To clarify your situation and assist you further, we would appreciate the opportunity to review your account. Could you please provide the email address used during sign-up? This will allow us to check your subscription details and ensure that no unwanted charges occur.
Thank you for bringing this to our attention. We’re here to help resolve any remaining concerns.
If I could give zero stars
If I could give zero stars, I would. DO NOT sign up for a free trial subscription. I signed up and cancelled within 1 hour, saw on my bank account that they were charging me almost £30. I got in touch with their customer services, who informed me that I had signed up for additional services, when I had not done so. It looks I will have to fight to get my money back.
11 December 2025
Unprompted review
Reply from Scannero
Dear Customer,
Our Support Manager has already contacted you with a solution to your problem. Please check your email.
Thank you for your understanding and cooperation.
The service works
The service works, but sometimes it takes too long to show the result
25 November 2025
Reply from Scannero
Hi Marin,
Thank you for your feedback! We’re glad to hear the service works for you. In some cases, results may take a bit longer depending on data availability and network conditions, but we’re continuously working on improving response times. We appreciate your patience and your review.
— Scannero Team
I’d say it’s about 50% accurate
I’d say it’s about 50% accurate. The interface is simple, though. Maybe some data updates could make it more precise.
6 December 2025
Unprompted review
Reply from Scannero
Hi João,
Thank you for your honest feedback. We’re glad you found the interface simple and easy to use. Accuracy can depend on data availability, and we’re continuously working on data updates to improve precision over time. Your input helps us move in the right direction.
— Scannero Team
I really had a great experience with David Nill…
I really had a great experience with scanner
they listen all my thing and I really appreciate the guy David Nill who help me a lot thanks guy all of you specially David Nill.
Regards
Tayyab Ali.
6 December 2025
Unprompted review
Reply from Scannero
Hi Tayyab,
Thank you for your kind words! We’re really happy to hear you had a great experience and that David was able to support you so well. Your appreciation means a lot to our team, and we’ll be sure to pass your thanks along to him.
— Scannero Team
A friend told me about scannero so I…
A friend told me about scannero so I gave it a shot. I used the reverse phone lookup. It showed me who the caller was and even where the number was registered. Turned out it was a marketing company calling at random hours. I finally blocked them and could sleep again. Dont forget to cancell when the work is done
25 November 2025
Reply from Scannero
Hi Maria,
Thank you for sharing your experience! We’re glad Scannero helped you identify the caller and regain some peace of mind. We also appreciate you mentioning the importance of canceling once the task is done — that’s helpful advice for other users as well.
— Scannero Team
works
works, quick, easy and cheap way to send anonumous voice messages if you want to surprise someone
25 November 2025
Reply from Scannero
Hi Aiman,
Thank you for your feedback! We’re glad you found Scannero quick, easy, and affordable. It’s great to know the anonymous voice message feature worked well for your use case.
— Scannero Team
Absolute scam I was led to believe they…
Absolute scam I was led to believe they were Australian they’re not they’re in cypress. Beware
1 November 2025
Unprompted review
Reply from Scannero
Dear Dawn,
Thank you for sharing your feedback, and we’re sorry to hear about your concerns.
We want to assure you that we are not a scam, and our company location does not affect the security or legitimacy of our services. Our payment processing, data protection, and support systems all follow strict international standards.
If you experienced any issues or have questions about a charge, we would be happy to look into your case. Please reach out to us with the email address used during registration, and we will investigate and assist you as quickly as possible.
Your trust matters to us, and we’re here to help resolve any misunderstanding.
This company is a SCAM
This company is a SCAM. DO NOT USE THEM. They are predators. You may have lost your phone. They claim to know where it is. Some fancy tricks and hey presto! They found it. No they didn't. They LIE. They will take your money, lots of it, when you are most vulnerable. They did it to me. Then some smarmy Customer Service guy says "Oh, you should have done this, or that... so sorry!" Liars. Predators. Scum.
3 December 2025
Unprompted review
Reply from Scannero
Dear Scott, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
Fast support reply
Had one small question about my subscription and the team replied quickly. Pretty smooth overall.
25 November 2025
Reply from Scannero
Hi Alica,
Thanks for sharing your experience! We’re happy our support team could assist you quickly and that everything went smoothly.
Scannero Team
Stay away from scamero
26 November 2025
Unprompted review
Reply from Scannero
Dear George,
We’re truly sorry to hear about your frustration and the difficulties you’ve experienced. Our goal is to provide clear information and helpful support, so it’s disappointing to learn we fell short.
To better assist you and review your account, could you please provide the email address used during sign-up? This will help us investigate the issues you’ve mentioned.
Thank you for your feedback—we take it seriously and want to improve.
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