Scannero 

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Rated 1 out of 5 stars

Do NOT trust these thieves! they lie Didnt even get to give this system a trial, but they are happy to take money. Then I cancelled via there web page as system wouldn't work and got return email t... See more

Company replied

Rated 1 out of 5 stars

Scammers!! Thieves! Waste app! First it said trial 07 days for 0.89 usd and advertsing can track mobile numbers so i did took the trial with 0.89 and not even 05 seconds they deducted 35 dollars! Most... See more

Company replied

Rated 5 out of 5 stars

ended up keeping the subscription because we use it pretty regularly now. my husband works nights and i like knowing hes left work safe especially in winter when the roads are icy. only thing id say i... See more

Company replied

Rated 5 out of 5 stars

The location by link feature is way better than sms for me because nobody checks texts anymore. I send through whatsapp and people actually click. My only complaint is you cant customize what the mess... See more

Company replied

Company details

  1. Phone and internet services

Written by the company

Scannero is a service that can help you to find a location by phone number. Whether you want to find your kid, partner, or anyone at all, our phone tracker by number can do this.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

total scam kick the doors in call the…

total scam kick the doors in call the cops.they got 71 pence from me I WAS ALERTED TO THE SCAM AND INSTANTLY GOT MY BANK TO BLOCK MY CARD SO THEY COULD NOT RIP ME OFF,THEY ARE BASED IN cypruss which say a lot about the ethics of trade on that beutiful island I THINK THEY ARE BASED IN NICOSIA OH AND FAT CHANCE OF TALKING TO A HUMAN ITS A BOT THAT WILL SEND YOU ROUND IN CIRCLES warning dont give these twister your email why ? because they will sell your details on they need to be shut down by the police in CYPRUS because its bad publicity for the island I SUSPECT THEY ARE ALSO DEALING UNDER DIFFERENT NAMES BIzBOX IS ANOTHER NAME also derecticoTHAT COMES UP THEY ARE A BUNCH OF ROBBERS ACCORDING TO ALL THE NEGATIVES ON HERE alert CYPRUS IS A BASE FOR INTERNATIONAL BOGUS SCAMS YOU HAVE BEEN WARNED ITS A CRIMINAL empire frauding millions what are they asking for ? of course they would like all the negative reviews to go away its really quite bad that this outfit is still able to avertise themselves on line it really is an empire of fraud in a beautiful island paradise it needs a police investigation.I FEEL SAD FOR ALL THE PEOPLE WHO HAVE BEEN HOOKED

28 November 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Ken,

Thank you for sharing your feedback, and we’re sorry to hear about your experience.

We want to assure you that we are not a scam, and we do not sell, share, or trade customer information under any circumstances. Your data is processed securely according to strict privacy and payment standards.

Regarding the charge of £0.71, this is a trial authorization fee used to verify the payment method. No further payments were processed, and the small authorization is automatically released by your bank. If you have any concerns, we are happy to explain this in more detail.

To help us locate your account and review your case properly, could you please provide the email address that was used during registration? This is the only way for us to identify your account and assist you further.

We’re here to help and will look into the issue as soon as we receive this information.

Rated 5 out of 5 stars

Good service

They are helpful

22 November 2025
Unprompted review
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Reply from Scannero

Hi Junaid,
Thanks for your comment! We’re happy to hear you found our service helpful. Your support means a lot to us.
Scannero Team

Rated 4 out of 5 stars

Very good service

Very good service and also very helpful!
I WHOULD RECOMMEND EVERYONE Scanner io. And shout out to the assistant Ryan Baker who does excellent his job helping customers!
Bravo 👏

24 November 2025
Unprompted review
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Reply from Scannero

Hi Alexis,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that our service has been helpful, and we’ll be sure to pass along your shout-out to Ryan. Your support means a lot to us!
Scannero Team

Rated 5 out of 5 stars

I kept getting random calls and it was…

I kept getting random calls and it was freaking me out. Tried Scannero and found who it was in like 2 mins. Didn’t even need to install anything. Pretty cool tbh

24 November 2025
Unprompted review
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Reply from Scannero

Hi Aaliyah,
Thanks for your review! We’re happy our service helped you identify the random calls quickly and easily, without the need to install anything.
Scannero Team

Rated 1 out of 5 stars

Scam charges

I was unduly charged AED128 when I had only chosen a one time option.

I had to block my card and I am hoping to hear back from them regarding the refund.

UPDATE: They refunded me the undue charges within 3 days of posting the review.

23 November 2025
Unprompted review
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Reply from Scannero

Dear Ayushi,
our Customer Care Manager has already contacted you with a solution to your problem.
Please check your email.
Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

Horrible!!

Finally they back me full refund.

Horrible!!! They took from my credit card 12.11.25themselfes 30euro. Then 22.11.25 they stallen already 44euro !!!!
Its not legal. I used just one time to find my phone,paid 1.04euro. I even unused them webcite!!!Ofcourse they didnt help me and now THEY STEAL WITHOUT MY CONSENT MY MONEY!!!!!

23 November 2025
Unprompted review
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Reply from Scannero

Dear Alena, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

Found basic info on a number

Found basic info on a number. Nothing fancy, but useful.

22 November 2025
Unprompted review
Scannero logo

Reply from Scannero

Hi Franklin,
Thank you for the great rating! We’re constantly working on expanding our data sources and adding more advanced features, so you can expect even more detailed insights soon.
We appreciate you choosing Scannero!

Rated 5 out of 5 stars

fast too

ngl i thought its fake but it acutally works
saw where the number was from after sending link
kinda crazy

8 November 2025
Unprompted review
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Reply from Scannero

Dear Darnell,
Thank you for taking the time to share your experience with Scannero.
If you have any further questions or need assistance in the future, please feel free to reach out — our team is always here to help.
Scannero Support Team

Rated 4 out of 5 stars

not bad, but not great either

Tried the phone number location feature. It worked, but only after a few tries. The first link didn’t load properly, and then it suddenly worked fine.

16 November 2025
Unprompted review
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Reply from Scannero

Dear Ouassim,
thanks for sharing your feedback. We're glad the phone number location feature worked for you, though we apologize for the initial issues you faced. We’re constantly improving to ensure a smoother experience for all users. Keep sharing your thoughts with us!
Scannero Team

Rated 1 out of 5 stars

Don't use scannero


I signed for the 3 day free trial and 12 hours later I unsubscribed as per the T&C because the service turned out to be bogus. Yet 24 hours after the initial sign up my card/account was debited $70 to the service. My bank flagged it as suspicious and immediately contacted me. They cancelled my debit card and issued a new one while updating my google wallet. I still lost $70 which the bank may reimburse. I'm just amazed that these online scamsters get away with it. And I of course put some blame on myself for believing it.
Just steer clear of any service of this nature.

16 November 2025
Unprompted review
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Reply from Scannero

Dear Will,
We’re truly sorry to hear about your frustration and the difficulties you’ve experienced. Our goal is to provide clear information and helpful support, so it’s disappointing to learn we fell short.

To better assist you and review your account, could you please provide the email address used during sign-up? This will help us investigate the issues you’ve mentioned.

Thank you for your feedback—we take it seriously and want to improve.

Rated 5 out of 5 stars

If someone’s not answering their phone

If someone’s not answering their phone, you can check their location to make sure they’re okay. Could be useful in an emergency.

15 November 2025
Unprompted review
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Reply from Scannero

Dear Joseph,
thanks for your review! We’re glad Scannero was able to provide peace of mind in case of an emergency.\tay safe, and keep us posted on how we can help!
The Scannero Team

Rated 5 out of 5 stars

Scannero worked as expected

Scannero worked as expected. I signed up for the trial, entered my card details, and remembered to cancel before it renewed. No surprise charges. The site clearly shows the pricing and renewal terms, which I appreciated.

13 November 2025
Unprompted review
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Reply from Scannero

Dear Cerys,
thank you for your positive feedback! We're thrilled to hear that Scannero worked as expected and that the trial and subscription details were clear.
The Scannero Team.

Rated 4 out of 5 stars

Issue


Issue has been resolved.

8 November 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Tejvir,
Thank you for sharing your feedback with us. We’ve already reached out to you directly at the email address you provided, and we’re now just waiting for your reply so we can help sort everything out for you.
Please take a moment to check your inbox (and your spam/junk folder, just in case). We’re here and ready to assist you as soon as we hear back.
Looking forward to resolving this together.

Rated 1 out of 5 stars

Scammers

Scammers, tried taking £28, £22, £18 then £14. Good I don’t have anything in that bank account, but they tried lowering it till they got a tiny bit of money. Avoid this at all costs, or it really will cost you.

9 November 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Liam,
We're sorry to hear that you feel this way.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 5 out of 5 stars

Location by Link feature from Scannero…

Location by Link feature from Scannero is perfect. I can send a link to daughterswhen they go out, and I don’t need to worry about them checking in or calling me. I get their location instantly, and it’s so much more convenient than tracking apps or always texting.

10 October 2025
Scannero logo

Reply from Scannero

Hi Cheraine,
Thank you so much for your kind words! It’s great to know that it offers both convenience and peace of mind, without the need for constant check-ins. We’re proud to be part of your solution, and if there’s anything else we can assist with, don’t hesitate to reach out!
Scannero Team

Rated 1 out of 5 stars

To whom it may concern

To whom it may concern

I would like to point out that at no occasion during my visit to your site did I subscribe even on trial for a month. I wanted to trial the $1.37 offer just once and as soon as I put in my card details l was immediately shown the monthly subscription page. It wasn't even possible to go back to the previous page, so I closed the site altogether suspecting that you were forcing me to pay a trial monthly subscription. I didn't even get to try the tracking service at all. I was charged the initial $1.37 and now $76.60 a week later. At no point did I consent to a trial subscription. The reviews that I have just read only corroborates my extremely negative experience

6 November 2025
Unprompted review
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Reply from Scannero

Dear Sherab, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

There system doesn't work in Australia

There system doesn't work in Australia. They won't give refunds and are scammers. I will be reporting them to the Communications Ombudsman in Australia and America. GIVE PEOPLE THEIR REFUNDS PLEASE!

3 November 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Jacqueline,
We're sorry to hear that you feel this way.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 1 out of 5 stars

these guys are a complete scam

these guys are a complete scam, so i did a phone trace, all good and it landed me back at a page i couldnt get out of the they $76AUD for nothing, they dont have paypal only bank so there is no protection for anyone, dont use them they should be banned

and responding to scannero reply, i have given you my details and more than happy for your response as my bank is also wanting to chat with you. you charged me the small amount then a large amount with no way to get off the page. this is illegal and im more than happy to take it further.

3 November 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Pete,
We're sorry to hear that you feel this way.

We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.

That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.

We appreciate your feedback and are here to make things right.

Rated 4 out of 5 stars

had some issues with the trial period…

had some issues with the trial period and billing, but I was thoroughly impressed with how quickly Scannero’s customer support team responded. They explained everything clearly and made sure I understood the process. I then decided to use the Reverse Phone Lookup feature to verify a contact, and I was amazed at how fast it worked. It provided detailed information about the caller, which helped me decide whether or not to engage with them. I now trust Scannero for all my verification needs and can confidently say the service is valuable.

28 October 2025
Scannero logo

Reply from Scannero

Hi Celio,
Thank you for sharing your experience with Scannero! We're so glad to hear that our customer support team was able to assist you quickly and clearly. We take pride in offering valuable tools for verification, and we truly appreciate your trust in our service. If you ever need further assistance, we’re always here for you!
Scannero Team

Rated 1 out of 5 stars

Bait with cheap trial

Bait with cheap trial and location is fake, had to contact with the bank to stop subscription

29 October 2025
Unprompted review
Scannero logo

Reply from Scannero

Dear Kasun,
We’re truly sorry to hear about your frustration and the difficulties you’ve experienced. Our goal is to provide clear information and helpful support, so it’s disappointing to learn we fell short.

To better assist you and review your account, could you please provide the email address used during sign-up? This will help us investigate the issues you’ve mentioned.

Thank you for your feedback—we take it seriously and want to improve.

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