SCA Self Storage Ltd Reviews 389

Great to work with SCA's admin people. Very prompt to respond with any quesstion and very understanding to our specific circumstances as well; really appreciate the flexibility with our reservation as we didnt have a precsie date on when our goods would arrive in storage, nor the size of storage required. A good experience all round and happy with the condition of the storage container now that we are in. Thanks guys

Kelly a little diamond,,, clear on rates and how it all works,,great service

Exceptional customer service! Cannot recommend enough.
Storage was as described and cleaned before I arrived.
Original booking and then cancellation process was simple and user friendly.

Super friendly and helpful staff that go above and beyond. Clean and well organized location.

A very good customer service. A good site clean and tidy cannot complain about the containers.

Superb value, good sized clean units and excellent customer service from Sarah. Would definitely use again and highly recommend.

Lovely staff, very helpful and knowledgeable.

Amazing and very helpful just got a 20ft container over the weekend and Kelly very helpful and no hassle

I spoke firstly to Sarah, then next call was with Kelly. These ladies are a credit to your company, really pleasant and helpful.
I ended up not needing the unit, but would absolutely use this company in the future.

Profesional and prompt instuctions and service

I was dealt by a lady called Kelly. She explained everything to me and was extremely helpful in showing me around. Her service was second to none. Would recommend you no problem.

All as you would expect from a great company!

I have used SCA for my uni stuff during summer break. Although they didn’t have the right size available they moved me into a suitable space and were so helpful moving in helping with unloading and stacking my stuff. The staff member was so lovely and made move in pleasant

Very helpful staff both on site and at reception site. Easy access, would recommend.

Easy set up 1 phone call and email to set up account
Was met at site to explain access codes etc
Very straightforward process
Container very clean and dry .
Move my stuff in same day
100% recommend

Brilliant customer service very helpful and friendly. When the removal van got there my unit wasn't big enough so they sorted a bigger one immediately. One less thing to worry about on a very stressful day

Excellent service. Staff are so helpful.

I required emergency storage and carried out an online quote late at night to get an idea of prices.
I was pleasantly surprised by the quote.

This was followed up first thing the next morning by a phone call from Kelly.
After an explanation of what types of unit were available, how long the minimum rental is, how to make payment and how to give notice to vacate I was happy to proceed there and then.
I was able to arrange everything remotely and set up an online account, it could not have been made simpler by SCA.
They had been recommended to me by a local removal and logistics company, Awesome Logistics who I also cannot recommend highly enough.

I chose a storage container outside so that the logistics company could pull straight up and unload directly into the container.
The location of the storage is very convenient as it is just off the A19 in Sunderland.

When I gave notice that I would be vacating the unit my refund for unused weeks and the security deposit were processed quickly by Sarah.
The staff were kind and very helpful. They put me in touch with other local businesses to help resolve my predicament.

Sarah & Kelly provide outstanding customer service, not something you come across that often nowadays.
I would recommend SCA on the ability to get a quote online and their prices but factor in their customer service and it made a headache into a very pleasant experience.