My wife and I were so anxious when our cat was in the ER last summer because he already had previous hospitalizations and we had no idea how to afford his care. When I saw an ad for Scratchpay at the... See more
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Scratchpay provides pet parents with simple & friendly payment plans for veterinary care. High approvals, no hidden fees, no surprises.
Contact info
225 S Lake Ave, #250, 91101, Pasadena, United States
- 855-727-2395
- support@scratchpay.com
- scratchpay.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Late fee when I had paid on time every…
Late fee when I had paid on time every payment and I had an issue with my card and was lock and payment didn't go through was still charge a late fee when I paid 3 days later. Also high interest.
Saved an important life
Saved an important life. Helped my credit.
10/10 <—— would get a loan again
This is the best way to pay off a…
This is the best way to pay off a larger veterinary bill. It is little to no interest, and can be made W with smaller manageable amounts over time with automatic payments.
Charging excessive interest rates of…
Charging excessive interest rates of 36+% should be illegal. Taking advantage of people in vulnerable situations who are trying to save their pets is heartless. Having them deal with pages of rules and regulations they could not possibly read while they are stressed and preoccupied is equally unacceptable. The people who need help the most are the ones who suffer the most by being declined or being charged 3 times the amount of the bill.
Alleviate the concern for paying for pet healthcare.
This is a great way for pet owners to make payment arrangements for unexpected expenses at the veterinary. It’s comforting knowing you can make affordable payments and provide adequate healthcare for your fur babies.
My vet informed me of this payment…
My vet informed me of this payment plan, as my husky decided to play with a porcupine, and need emergency quill removal. Scratchpay was easy and quick, my husky got the medical attention she needed. Thank you to scratchpay and the vet for helping my pet!
Great experience!
Scratchpay was easy to use and helped me provide the treatment my dog needed.
Great to work with.
Wonderful and easy to work with. Always there when we need them.
Perfect Timing
They were available to help when I didn't have the funds on hand to cover the cost pet care.. I wasn't harassed fir payment every month either.. Less stressful way to handle unexpected expenses.
Extremely easy, clear information and a user friendly website.
Extremely easy, allowed us to pay for an unexpected surgery bill for our cat and extend it out over a few months to make it manageable. We were able to pay it all before the interest kicked in and scratchpay was very up front about the potential costs and date that we had to pay it in full.
Easy process. I would use them again.
The login and payment process is easy. The updates reflecting a remaining balance is in real time. There is flexibility to make extra payments if desired. The only negative is that autopay can result in a remaining balance beyond the promotional period, so I paid manually, calculated my monthly, and used a phone reminder.
This was a life saver
This was a life saver. It was difficult to pay my vet using this but the problem was on my vets side not Scratch. It was easy to apply for the loan and it was easy to pay off. The time line and the minimum payment were easy to work with and I was able to pay off my loan even faster then expected. Will definitely be using scratch again if needed.
We are really grateful with Scratchpay…
We are really grateful with Scratchpay Service. They were there in one of the more difficult times for our family, the passing of our beloved dog. Having the opportunity to pay without any interest and being approved right there allowed us to grieve without worrying about anything else in that moment.
Always available
Always available. Great rates. Good payment plans. Easy to use.
Lifesaver
Scratchpay has literally been a lifesaver for both of my dogs. I’m grateful for their service. It’s easy to apply for and make manageable monthly payments.
A Lifesaver!
OMG What would we have done without you! Thank you for saving my dogs life!!
On the practical side you are very organized which was helpful for us in being aware of matters with our account such as due dates and balance owing.
We can't thank you enough!! Darlene and Frank Rasmussen and of course our dog Timmy!
Scratchpay is there when I need it.
Scratchpay is there when I need it.
This was the only place we could get…
This was the only place we could get help paying to have our dog down. I am so thankful for the help.
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