ServerMania Reviews 140

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

ServerMania was able to find a suitable system for us to do a Proof of Concept. When we were ready to roll out, they had challenges initially finding an adequate solution but our rep spent consid... See more

Rated 5 out of 5 stars

ServerMania has been a great choice for web hosting! Their servers are super reliable and fast, which gives me peace of mind knowing my operation stays up and running smoothly. What really stands out,... See more

Company replied

Rated 5 out of 5 stars

I've been using ServerMania for 3 years now and couldn't be happier. They offer excellent hardware, zero downtime, and flexible plans, including quarterly payments via Bitcoin, which was perfect for... See more

Company replied

Rated 1 out of 5 stars

Terrible support, servers that get throttled due to insufficient cooling, no DDoS protection, and they charge you for basic tasks that should be possible through their panel (i.e. changing OS/iso), th... See more

Company details

  1. Web hosting company
  2. DNS Provider
  3. Email service provider
  4. Gaming services
  5. Process server
  6. VPN Service

Written by the company

ServerMania is a Canadian company with over a decade of experience building high-performance infrastructure hosting platforms for businesses globally. We offer a wide range of fully customizable dedicated, hybrid, cloud, colocation and IP Transit services. Our mission is to empower clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network uptime SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry. Our slogan - “Hosting Empowered” - reflects our dedication to the needs of the client; our devotion to equipping them with all the resources they need to put themselves ahead of the competition. Backed by our powerful Surge platform, our Cloud, Dedicated, and Web Hosting solutions can be deployed in as little as five minutes. We offer services in six state-of-the-art data centers situated across Canada, United States and Europe.


Contact info

4.2

Great

TrustScore 4 out of 5

140 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great provider

Great provider. Immediate support and excellent quality of services. The servers are fast, stable, and reliable. Highly recommended!

8 July 2025
Unprompted review
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Reply from ServerMania

Hi Bonik, thank you so much for your review and your kind words!

Rated 5 out of 5 stars

Diligent support

Been actively working with ServerMania for nearly a year now and they managed to support our needs from site migration, to network routing with excellent support.

Hardware procurement was painless and would recommend their services.

5 May 2025
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Reply from ServerMania

Hi Michael, thank you so much for your positive review! We greatly appreciate the recommendation.

Rated 5 out of 5 stars

ServerMania has been great to work…

ServerMania has been great to work with. From the start, they were very kind and helpful. What stood out to me most was that one specific team member took the time to understand my case and has been following it personally, which made everything feel a lot more human and less like just another support ticket. They really adapted to my needs and made the whole process easy. I’m really happy with their service!

27 February 2025
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Reply from ServerMania

Hello Eric, thank you for your extremely positive review. We are so happy to hear that your time with ServerMania has been great so far, and we look forward to continuing to provide you excellent service.

Rated 5 out of 5 stars

awesome experience with Servermania

awesome experience . using it for past 4 years and couldnot have been happier . recommend to all

2 April 2025
Unprompted review
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Reply from ServerMania

Hello Hisham, thank you so much for your review. We are so happy to hear that we are making a difference for you.

Rated 5 out of 5 stars

From Panic to Peace... The ServerMania Way!

I’ve had a great experience with ServerMania, especially thanks to the outstanding support I received from Kiryl and Luc. Both have been incredibly responsive, knowledgeable, and professional throughout every interaction. Whether it was a technical issue or just general guidance, they were always ready to help and ensured everything was running smoothly.

Their dedication and attention to detail really made a difference and gave me confidence in the service. It’s rare to find a support team that goes above and beyond like this. Kudos to both of them!

Highly recommended!

31 March 2025
Unprompted review
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Reply from ServerMania

Thank you so much for your kind words and your extremely positive review. We're thrilled to hear that we have been able to help you out along the way. Your support means so much to our team at ServerMania.

Rated 5 out of 5 stars

Reliable Hosting with Outstanding Support

ServerMania has been a great choice for web hosting! Their servers are super reliable and fast, which gives me peace of mind knowing my operation stays up and running smoothly. What really stands out, though, is their customer service. Anytime I’ve needed help, I’ve gotten quick, clear answers from a real person Kiryl who actually cares. If you're looking for both solid performance and awesome support, ServerMania is the way to go!

26 March 2025
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Reply from ServerMania

Hello Yakio, thank you for your great review. We are so happy to hear that you have had a great interaction with your account manager. Kiryl and other account managers at ServerMania are always striving to provide the best service they can for our customers.

Rated 5 out of 5 stars

Excellent Experience

Yes, I am already writing the new review, the customer service has always been excellent, my account manager has always been available by Skype, tickets are answered quickly.

I'm not going to lie, we have had some small problems, but the most important thing is that they have always been available to help.

18 April 2024
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Reply from ServerMania

Hello Richard, thank you so much for your positive review! We are happy to hear that your initial problem seemed to be figured out early on, and we are also happy to hear about how our team stuck with you until the problem was cleared. We appreciate your business!

Rated 5 out of 5 stars

Everything is good

We have been using their service for one month now and are extremely satisfied. The server uptime has been 100%, and our manager, Kirill, is incredibly friendly and always helps resolve any issues promptly. We ordered a server equipped with the new EPYC processor—a model not available with other providers. Additionally, the option to pay in BTC is very convenient.

1 February 2025
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Reply from ServerMania

Hi Ivan, this is so great to hear! Our customer support team always takes great pride in providing the best solution for each customer, so feedback like this is always appreciated, and let's them know that their efforts are making a difference for their customers.

Rated 5 out of 5 stars

Overall a positive experience and would recommend their solutions to other businesses.

Overall, our experience with Servermania and their solution has been great and without any problems. They met our requirements and worked well with our team. Their team worked well with our team and got us up and running in no time.

7 March 2025
Unprompted review
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Reply from ServerMania

Hi Victor, thank you for the 5-star review. We're very happy to hear that you've had a great experience with ServerMania so far and that you have been satisfied with your services.

Rated 5 out of 5 stars

Service is good

Apart from the smooth operation of the service I received from servermania and the internet connection speed being very good, I would also like to thank dear Mr. Kyril for the quality support service.

21 February 2025
Unprompted review
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Reply from ServerMania

Thanks for you review Mark. We're so happy you have had a good experience with our employees and our servers so far.

Rated 1 out of 5 stars

*BEWILDERING* handling of abuse reports

Server Mania - even when provided with:

1. Paragraphs of written / visual evidence of malicious website behaviour / intent, in the forms of screenshots and written coding explanations
2. 60+ previous examples of identical instances with other hosting companies within the last 3 months
3. Media articles inclusive of full tech write-ups of the intricacies of the North Korea, state-sponsored, crypto-stealing scam that they are being warned of via that very abuse report, currently being hosted on their service...

Yet ServerMania Will STILL only “ASK” a malicious website owner "to please take down their site" in their own time - rather than protect web users by taking proactive, swift, responsive action, and taking down the malicious site themselves to ensure no other users fall victim.

It's no wonder the cyber criminals are utilising their services. Prioritising business over the financial/identity security of web users??

Make of that, what you will. BEWILDERING.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Bare-Metal Servers and Support

I've been using ServerMania for a while, and they have been a great choice for my servers. Their hardware is reliable, with good uptime and low latency, which is very important for my setup.

One of the best things is the customization. I can configure the servers exactly how I need them. This flexibility makes a big difference for my work.

Their 24/7 support is excellent. They respond fast and always help with any issue. Whenever I needed assistance, they were there.

1 February 2025
Unprompted review
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Reply from ServerMania

We really appreciate you taking the time to leave us this review. It's always rewarding to know our efforts are making a difference for our customers.

Rated 1 out of 5 stars

Cant recommend these guys at all

Cant recommend these guys at all. Use outdated php and cpanel so sites get hacked. Server always causes issues and they dont even want to help when it's hardware issue they say its out of their support scope

I cancel service they continue to charge me even though I was not using it. Then I have to do a chargeback because of their fraudulent behaviour and they email with threatening they will contact local laws. Well please do I have all the emails of server issues and my cancellation email.

Stop giving people bad service and taking money when cancelled

8 January 2025
Unprompted review
Rated 5 out of 5 stars

We are very pleased with the service

We are very pleased with the service. If we have any questions, the personal manager helps us solve them very quickly. The price/quality is excellent. Also, they change the server configuration quite quickly upon request.

8 January 2025
Unprompted review
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Reply from ServerMania

Thank you so much for your review. We are thrilled that you have had a great interactions with our employees. Your support is greatly appreciated by our team here at ServerMania.

Rated 1 out of 5 stars

A Nightmare Experience - Avoid them!

Avoid ServerMania at all costs. They consistently install hardware on servers without any approval or notification to the server owners. This isn’t a one-off issue – it’s a standard practice for them, which is utterly unacceptable. These unauthorized installations create massive security vulnerabilities, leaving servers wide open to attacks. In our case, we were hacked three times, with hackers completely wiping out our data. The level of carelessness here is beyond comprehension.

On top of that, ServerMania has excessively frequent “maintenance” periods, far more than any other server provider we’ve ever worked with. This results in frequent, unpredictable downtimes, wreaking havoc on our operations.

Their support is just as bad – dismissive, generic, and utterly unhelpful. Instead of addressing your concerns, they seem more focused on closing your ticket and moving on. No real solutions, no accountability.

And to make matters worse, the moment they get a negative review from an actual customer, they flood their Trustpilot page with fake positive reviews. This manipulative tactic is clearly meant to bury legitimate complaints so others won’t see the truth.

If you’re considering ServerMania, think again. The stress and anxiety they’ll cause you from constant issues, security breaches, and lack of support simply aren’t worth it. Save yourself the headache and look elsewhere.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

ServerMania A1 experience

ServerMania technical staff is really responsive and helped me every time I needed help. I am confident I will make more business with them in the future.

20 December 2024
Unprompted review
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Reply from ServerMania

Hi Julien,

Thank you for your kind words. We're so happy to hear that our technical team has been able to help you. Let us know if there's ever anything we can do to help!

Rated 5 out of 5 stars

quality support

Apart from the smooth operation of the service I received from servermania and the internet connection speed being very good, I would also like to thank dear Mr. Kyril for the quality support service.

12 November 2024
ServerMania logo

Reply from ServerMania

Hello,

Thank you for sharing your experience. It's great to hear that you're happy with our services and support. If you ever need anything else, we're always available to help!

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