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Shadowshapes Reviews 106

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TrustScore 4.5 out of 5

4.7

Art Handcraft
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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their lovely appearance and how well they fit into their homes, often noting the accurate and effective designs. Many consumers highlight the excellent service, fast dispatch, and quick delivery, appreciating the efficiency and good communication throughout their shopping experience. However, some people were dissatisfied with the size of the received items, finding them smaller than expected and, in a few cases, not suitable for gifting. A few other people also felt that the product quality could be improved, mentioning rough edges or stringing on some outlines.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its aesthetic appeal, ease of... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the exceptional speed... See more

Quality

Reviewers mention positive feedback about quality. Customers are very pleased with the nicely made and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering,... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the fast, efficient, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw the Shadow Shapes on FB and we have a Standard Poodle so decided to order them and they came yesterday they are lovely and the poses are exactly like a poodle in every way.We have displayed the... See more

Rated 5 out of 5 stars

I have brought twice from this company Tibetan terrier and highland cows, I love them as they sit lovely on the middle bar of my sash windows. The service and delivery is excellent so prompt. I would... See more

Rated 5 out of 5 stars

Unique ! I've got a wee black cocker and its like looking at her shadows ! Slightly thinner than expected however still pleased with purchase.

Rated 5 out of 5 stars

I have ordered a few things from Shadowshapes and it is always fast efficient service and well packaged. The products look great in our home. I recently contacted them to see if they could adapt a new... See more

Company replied

Company details

  1. #21 of 25 best companies in Art Handcraft
  2. #22 of 27 best companies in Boutique

Written by the company

We’re a small family business in North East Scotland, creating silhouette décor to bring character to overlooked spaces – from door tops to picture frames. Our products are designed and made by us from 100% recycled ABS plastic and packaged in eco-friendly gift boxes. Simple with high impact pieces made with care from start to finish.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I saw the Shadow Shapes on FB and we…

I saw the Shadow Shapes on FB and we have a Standard Poodle so decided to order them and they came yesterday they are lovely and the poses are exactly like a poodle in every way.We have displayed them over our internal window and they look amazing.
Well done to you all Love them 5* all the way xxxx

6 January 2026
Rated 5 out of 5 stars

Very good service

The wrong rail was sent out but was very quickly rectified.
Very happy with my shadow shapes (chickens)
Thank you

6 January 2026
Rated 5 out of 5 stars

Unique

Unique ! I've got a wee black cocker and its like looking at her shadows ! Slightly thinner than expected however still pleased with purchase.

6 January 2026
Rated 5 out of 5 stars

Great company

Easy ordering, quick delivery
Love your products, ordered before

24 November 2025
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Reply from Shadowshapes

Thank you so much!

Rated 5 out of 5 stars

Very efficient delivery

Lovely products; arrived fast and well packaged. I am sure this will be a nice present. Looks easy enough to assemble.

24 November 2025
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Reply from Shadowshapes

Thank you this is great to hear :)

Rated 5 out of 5 stars

Love them

This is my 3rd order from shadowshapes. I’ve got some for myself at first & now buying them for gifts for friends & relatives. Absolutely love them.

24 November 2025
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Reply from Shadowshapes

Thanks so much for your support! This is lovely to hear :)

Rated 5 out of 5 stars

Fantastic products and service

I have ordered a few things from Shadowshapes and it is always fast efficient service and well packaged. The products look great in our home. I recently contacted them to see if they could adapt a new product to my needs and got a quick reply with a positive response. Can't fault them at all.

27 October 2025
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Reply from Shadowshapes

Thank you so much for this, really lovely to hear!

Rated 4 out of 5 stars

Nice product but could be better

Nice product but could be better, these are 3D printed silhouettes with nice shapes capturing the dog breed well. Could be nicer with a finer print setting or smaller nozzle and there is rough edges and stringing on some of the outlines.

28 October 2025
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Reply from Shadowshapes

Thank you for taking the time to leave a review, really pleased to hear you felt we captured the dog breed nicely. Just wanted to mention that we use a CNC engraver, we don't use a 3D printer, but can understand why you might think that. We really appreciate the feedback, and will look at why the edges had stringing, hopefully it hasn't taken away from the overall effect but if you feel it has, please reach out and we'll see how we can resolve it. Thank you so much again for your review and for supporting our wee business. Kind wishes, Team ShadowShapes 🙏

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