Shapellx Reviews 50,438

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 14,962 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they smooth and shape the body. Many people appreciate the comfortable fit and the confidence these items provide, with some even planning to use them for special occasions like weddings. The customer service also receives frequent praise for being helpful, responsive, and efficient in addressing concerns. However, some people were dissatisfied with their orders, specifically regarding sizing issues where items did not fit as expected based on measurements. A few customers also mentioned that the return process was challenging or that they experienced discomfort with certain products, such as boning causing bruising or straps slipping.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the material,... See more

Quality

Users describe positive interactions with quality, frequently praising the durable materials and high-quality... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers report a smooth and easy ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness and helpfulness.... See more

Return policy

People report ambiguous experiences with the return policy. Some customers found the return process seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more

Company replied

Rated 4 out of 5 stars

If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more

Company replied

Rated 4 out of 5 stars

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

Company replied

Rated 5 out of 5 stars

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more

Company replied


Company details

  1. Clothing Shop
  2. Activewear shop
  3. Body shaping class
  4. Lingerie shop
  5. Underwear shop
  6. Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

50K reviews

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Rated 5 out of 5 stars

As usual I am super happy with my…

As usual I am super happy with my order. I appreciate you

2 May 2026
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Reply from Shapellx

Hi Laquinta Hardison 💖✨

Thank you so much for your continued support! We're beyond happy to hear you're super happy with your order again 🥰 Your appreciation truly means a lot to us, and we appreciate you just as much 💕🌟

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Shapellx is ALWAYS 5 Star !

Shapellx is ALWAYS 5Star to me! I HIGHLY recommend anything they advertise as I myself own shapewear, dresses, and bras from them and I continue to shop with them for myself and as gifts to others.

6 May 2026
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Reply from Shapellx

Hi Tasia 😊💖

Thank you so much for your amazing support and recommendation! We’re beyond happy to hear you continue to love our shapewear, dresses, and bras ✨ It truly means the world to us that you shop with us for yourself and even as gifts for others 🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 2 out of 5 stars

The band sizing was way too tight on…

The band sizing was way too tight on both items compared to other brands of swimsuits and shape wear. The straps on the swimsuit are terrible and slip off constantly. Though the bathing suit looked amazing on me, It was incredibly uncomfortable & the shapewear thong with the zipper front felt like wearing floss that would tear at any moment

5 May 2026
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Reply from Shapellx

Hi Elizabeth Corvin,

We’re very sorry to hear that the fit and comfort of the items did not meet your expectations. We understand how frustrating it must have been to experience overly tight band sizing, slipping straps, and discomfort while wearing the shapewear. We do appreciate your honest feedback, and we’re glad to hear the swimsuit still looked amazing on you.

Please contact us at info@shapellx.com so we can assist you further and review your concerns in detail.

Rated 5 out of 5 stars

Very comfortable and firm

I am glad I purchased this,no regrets whatsoever

6 May 2026
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Reply from Shapellx

Hi Roseline Ejiofor 😊💖

Thank you so much for your wonderful feedback! We’re thrilled to hear you found the product comfortable and firm, and that you have no regrets about your purchase ✨ That truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Quality is not as expected

Quality is not as expected

6 May 2026
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Reply from Shapellx

Hi Martha,

We’re sorry to hear the quality did not meet your expectations. We understand how disappointing this can be, and we truly appreciate you sharing your feedback with us.

Please contact us at info@shapellx.com so we can assist you further and address your concerns.

Rated 2 out of 5 stars

Still have not received confirmation…

Still have not received confirmation and it’s been weeks. Not likely to order again.

7 May 2026
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Reply from Shapellx

Hi Shegottherecipe,

We sincerely apologize for the delay and understand how frustrating it is to still not receive confirmation after several weeks. This is not the experience we want for our customers, and we regret the inconvenience and disappointment this has caused.

Please contact us at info@shapellx.com so we can further assist you and look into this matter as quickly as possible.

Rated 5 out of 5 stars

Does what it's suppose to do!

Does what it's suppose to do!
I haven't wore it to the event yet, but I have tried it on with the dress and it does what stated...smooth curves and no bulges!
It is tight around the thighs, so does show a little lines

6 May 2026
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Reply from Shapellx

Hi Karen 😊✨

Thank you for sharing your feedback! We’re so glad to hear the shapewear is giving you smooth curves and helping eliminate bulges just as expected 💖 We also appreciate your honest note about the thigh area, as feedback like this helps us continue improving our products.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Delivery is pretty decent

Delivery is pretty decent. Love the quality of all of their items. Customer Service is always appeasing.

6 May 2026
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Reply from Shapellx

Hi Renee D Crane 😊💖

Thank you so much for your kind feedback! We’re delighted to hear you love the quality of our items and that our customer service has been helpful and accommodating ✨ Your support truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Fast delivery excellent product

Fast delivery excellent product

6 May 2026
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Reply from Shapellx

Hi Anthony 😊✨

Thank you for your feedback! We’re so happy to hear you loved the fast delivery and excellent product 💖 Your support truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

The material is like a filter for your fupa

I bought two of their bathing suits and I’m absolutely in love. I’m going on vacation and just tried them on yesterday, they more than meet the expectations. They are beyond incredible. How Shapellx does what they do with that material is magical. It’s like a filter for your fupa! With my “extra wide load” I’m team Shapellx forever. I also have every color of their body shaping dresses, and more! Plus their customer service is by far the best in the industry!

18 May 2026
Unprompted review
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Reply from Shapellx

Hi Leah A 😊💖

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the swimsuits and body shaping dresses, and that they’re giving you confidence and comfort on your vacation ✨ It means a lot to know the fit and smoothing effect are exceeding your expectations and that you’ve had such a great experience overall 🌸

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Great fast shipping

Great fast shipping . Amazing product .I feel so good in my swimsuit, I got so much confidence it feels amazing

6 May 2026
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Reply from Shapellx

Hi Neslihan Demirtas 😊💖

Thank you so much for sharing your experience! We’re thrilled to hear your order arrived quickly and that you’re loving the swimsuit ✨ It’s amazing to know it’s giving you confidence and making you feel great—that’s exactly what we aim for! 🌸

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

The product came fast and was well…

The product came fast and was well pleased 😀

3 May 2026
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Reply from Shapellx

Hi Cynthia Hawkins 😊✨

Thank you so much for your feedback! We’re really happy to hear your order arrived quickly and that you’re pleased with it 💖 Your support means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 4 out of 5 stars
Shapellx logo

Reply from Shapellx

Hi Delene Cone 😊💖

Thank you so much for your feedback! We’re thrilled to hear you’re loving the bras and that they fit you so well ✨ Your support truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars

Nothing like I ordered.Whole different…

Nothing like I ordered.Whole different trainer,no hooks in the front the way the picture.Its horrible

11 May 2026
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Reply from Shapellx

Hi Cynthia Chapman,

We’re very sorry to hear that you received an item that does not match what was shown in the listing. We understand how disappointing it must be to receive a different design, especially when it affects functionality like the hooks you expected. This is not the standard we aim to deliver.

Please contact us at info@shapellx.com so we can review your order details and resolve this issue for you as quickly as possible.

Rated 1 out of 5 stars

Product did not fit and chart claims

Product did not fit and chart claims. Product returned, I have not received the replacement and correct doze? Nor have I received a refund. Customer service is horrible’

27 February 2026
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Reply from Shapellx

Hi Tana Traylor,

We’re very sorry to hear about the issues you’ve experienced with sizing, as well as the delay in receiving your replacement or refund. We also regret that your interaction with customer service has not met expectations. This is not the experience we want for our customers, and we understand your frustration.

Please contact us at info@shapellx.com so we can look into your return and resolve this matter as quickly as possible.

Rated 5 out of 5 stars

Bras fit so well with full coverage

Bras fit so well with full coverage. Shapewear is great too!

24 February 2026
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Reply from Shapellx

Hi Mocha Latte 😊💖

Thank you so much for sharing your feedback! We’re really happy to hear the bras give you full coverage and a great fit, and that you’re enjoying the shapewear as well ✨ Your support means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars

I ordered a bra and I received a…

I ordered a bra and I received a bodysuit

6 May 2026
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Reply from Shapellx

Hi Shequita Williams,

We’re very sorry for this mistake. Receiving a bodysuit instead of the bra you ordered is not the experience we want for our customers, and we understand how frustrating this must be.

Please contact us at info@shapellx.com so we can check your order details and resolve this for you as quickly as possible.

Rated 5 out of 5 stars

Very easy and prompt communication when…

Very easy and prompt communication when I needed clarification on my returns.

3 May 2026
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Reply from Shapellx

Hi Penny Yeboah 😊✨

Thank you for sharing your experience! We’re so glad to hear that communication was easy and prompt while assisting you with your return clarification 💖 We always aim to make the process as smooth as possible for our customers!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

I love these products

I love these products. Ive bought many items and love them all! So comfortable and supportive.

6 May 2026
Shapellx logo

Reply from Shapellx

Hi Heather Wilkinson 😊💖

Thank you so much for your continued support! We’re thrilled to hear you’ve loved every item you’ve purchased and that they’ve been both comfortable and supportive ✨ It truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Love it fit to perfection 👌

Love it fit to perfection 👌

6 May 2026
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Reply from Shapellx

Hi Rose Defreitas 😊✨

Thank you for your lovely feedback! We’re so happy to hear it fits you to perfection 👌💖 That’s exactly the kind of confidence and comfort we aim to deliver!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

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