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Carbinox Reviews 3,592

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,045 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and durability. Many appreciate the seamless user experience and the straightforward setup process. The delivery service is often praised for its speed and efficiency, and consumers feel they receive great value for their money. However, some customers also noted issues with shipping delays and inaccuracies in biometric readings. A few reviewers were dissatisfied with the company's warranty policy when products were purchased through third-party platforms, and some mentioned a restocking fee for returns.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting its durability and robust build,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the watches for being... See more

User experience

Consumers find the user experience to be positive, highlighting the easy and simple setup process, often... See more

Delivery service

Users describe positive interactions with delivery service. Many customers received their orders quickly,... See more

Value for money

Customers generally express satisfaction with the value for money. Many reviewers highlight the great deal,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was concerned at first because of 3-5 business day deliveries. After 7 days I had to email Carbinox, that took 2-3 days for response so I emailed again, got a response, finally got my watches after... See more

Rated 5 out of 5 stars

I ordered the Blaze S, the packing was put together extremely well. The watch is absolutely amazing. The screen and size is perfect and crystal clear. Set up was very easy and simple. Highly recommend... See more

Rated 5 out of 5 stars

There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more

Company replied

Rated 5 out of 5 stars

I’ve only just received my Carbinox. The shopping experience & delivery was seamless. Package was top grade with contents well protected. Will review again after a few weeks of use.

Company replied


Company details

  1. Electronics Company
  2. Electronics store

Written by the company

We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.

Smartwatches built to work as hard as you.

Which is why we offer Lifetime Warranty in all our products.

100% Coverage for peace of mind and always putting our promises where our mouth is.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

The watch crashes you pay for old tough…

The watch crashes you pay for old tough case the programming is sub par think i will put my 20 no name smartwatch insides cause they will work better i am currently looking for another product i needed the features for my doctor but i break wearables cause of uncontrollable muscle movement due to my service connected disability it is not worth the money if they don't get better programming as for when the biometric work they work good but to get info from watch to phone i have to restart both my phone has said their watch has error in the Bluetooth no tech support they say they do but nobody answers anything next stop is better business bureau as i paid 150 for blaze s paperweight

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I was concerned at first because of 3-5…

I was concerned at first because of 3-5 business day deliveries. After 7 days I had to email Carbinox, that took 2-3 days for response so I emailed again, got a response, finally got my watches after a couple weeks. Your wondering why 5 stars then? Because it’s not about how you start, it’s about how you finish. Customer service took great care of my order and I in the end.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Will the order ever show up?

I read the reviews and did my research so I was excited to order and I placed an order 3 weeks ago. However, I have yet to receive my order and the best part it hasn't even shipped yet when the order should have been here a week ago.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

So far the watch is great

So far the watch is great. Shipping took a few days longer than expected but that may not be Carbinox fault. The fit and feel and ease of use of the watch it’s nice.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Altimeter error

The only reason I bought the watch was to use it to track my elevation while hunting in the mountains. It will only track in meters. The company is out of Florida does doesn't use standard measuring in the altimeter feature. I was told in a email it would have to be fixed in a update. A few months later still not fixed. If you want to use this function, do not expect it to read in feet, only meters.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Took a while to get but feels and works great

Took a bit to receive but they did follow up immediately when I asked. After that It showed up in a couple of days and before the time frame they mentioned. It doesn’t feel small. Has the options I am looking for and now im just waiting to see it it will break. I’ve had other sw before and they all broke after a year. Have really high hopes. Definitely use the tempered glass looks and feels great. Definitely gonna grt the square one.

20 May 2026
Unprompted review
Rated 3 out of 5 stars

The watch is well made

The watch is well made and looks very durable. I’m very pleased with the quality. Shipping took 5 weeks, and I I paid extra for fast shipping. Verifying that the Lifetime Warranty is activated is impossible. I went through all the steps to activate the warranty but nowhere in the process does it tell me that it was successful. I’ve sent emails to support to see if they could tell me if the Lifetime Warranty is activated but they haven’t responded.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Just received my blaze type r

Just received my blaze type r. And from right out of the box I can see what all the hype is about. From the feel of the watch quality in hand to seeing how smoothly it runs. I'm excited to incorporate this into my everyday life.

20 May 2026
Unprompted review

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