Contacted Simon several times to ask questions to ensure that I had solid understanding of what I wanted to do. He was very responsive and helpful. Placed my order and it was shipped next day. Arriv... See more
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Review summary
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I ordered the SRM emulator V7 with QR2 quick release. The shipping time was amazing, the item arrived the very next day in the Netherlands. The product itself looks amazing. Much compacter than... See more
Simon is already a legend in the sim racing space. And as you can see from other previous reviewers, people clearly agree. He is super responsive, has incredible customer service, and is incredibl... See more
Simon has been excellent to communicate with from the get go. The customer service from this one man band is exceptional. It's my second product I've bought from SRM. Large part of why I decided to up... See more
Company details
- #3 of 121 best companies in Manufacturer
- #1 of 41 best companies in Computer Accessories Shop
Written by the company
I try and treat all of my customers the way I would like to be treated.
Contact info
Garfield House, TA7 0QQ, Othery, United Kingdom
- +44 7590 192368
- sales@simracingmachines.com
- simracingmachines.com
5.0
Excellent
788 reviews
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Couldn't be happier
Saved me a nightmare and money being able to upgrade my old Fanatec hub to QR2. I got the OEM base and 2 wheel side QR2's, I can't compare them to the official ones but they are absolutely solid
17 June 2025
Reactive vendor
Reactive vendor, and very fast delivery. 3 days for delivery to south of France...
17 June 2025
WOW...what an experience from SRM
WOW...what an experience these guys give! Ordered yesterday some unique products in the market from UK to Netherlands...From order to receiving the package within 16 hours from a non EU country...I am stunned! Great service for the second time i surely for the near future as well.
18 June 2025
Unprompted review
Everything good
Everything went fine, product was delivered fast, it worked well as expected
3 June 2025
Amazing Quality and Service
Quality of the pieces are amazing, also ordering from outside the UK i loved that i payed the taxes directly so the package never stopped on the customs. Very good experience.
4 June 2025
Lightning quick reply and shipping
Immediate reply to my queries, fast shipping.
Product arrived very well packaged and installation was easy. No trouble with EU customs/VAT.
Wholeheartedly recommended.
9 June 2025
Great quality and fast shipping
10 June 2025
Fantastic service
30 May 2025
Excellent product.
27 May 2025
Outstanding customer service!
One of the best customer experiences I've ever had. I reached out to SRM relating to a product that I've had for over 2 years. The reply was prompt, and without hassle they insisted on sending me a new part, internationally, to rectify an issue they hadn't come across before. The conversion kit itself works amazingly well despite a small bug that I was experiencing. I'm so glad that I chose to support this company! Massive thanks to Simon ⭐⭐⭐⭐⭐
2 June 2025
The entire experience was excellent. Enough Said
The entire experience was excellent.
Finding which product I needed was really easy, as well as delivery being really quick.
Opening everything up gave a very premium feeling with lots of nice touches, such as included bolts, and little drawstring bags for said bolts. Everything was very solid and well made, and you can tell everything has been refined and well thought out.
And then to top it off, when I had an issue, the support was quick, and really helpful.
Very impressed, and will be shopping here again.
2 June 2025
Amazing service from the team at SRM
Amazing service from the team at Sim Racing Machines
I had previously bought a Tiny Emulator for my Fanatec DD Pro, which unfortunately wasn't working as expected - a quick email to SRM and it was resolved with a really quick turnaround. I cannot recommend them enough.
25 May 2025
Reply from Sim Racing Machines
Hi Kash,
Could you kindly let me know why only 4 stars and what I could have done better for you?
sales@simracingmachines.com
I hate to think I've let you down in any way.
Simon
I needed to replace my paddles on my…
I needed to replace my paddles on my Fanatec F1 wheel die to them becoming fragile, mainly from how the original paddles are drilled as well as the low thickness of those paddles. They had began to flex and were going to snap at some point. I found the paddles and they do not disappoint! First of all at 3mm thickness the are double the thickness of of my APM paddles, not only that but as the drill holes are not countersunk they retain that thickness throughout. As well as all being rear mounted they are also not pulling against the screw head which i believe also caused weakness in my old paddles. They are exceptional build, and I have no doubt that these will last me a great deal of time.
23 May 2025
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