5 stars: Excellent

Top helmet

Top helmet ! Fits like a glove

Reply from Sinner.eu
Hi Floris,

Bedankt voor je 5 sterren ranking!
Geniet van je SINNER helm.

Groetjes, SINNER
4 stars: Great

Everything in the order has cope with…

Everything in the order has cope with my requirements except local carrier

Reply from Sinner.eu
Hi Rosana,

Thank you for the 4-star ranking.
Enjoy your SINNER product.

Kind Regards,
SINNER
5 stars: Excellent

Great product and fast delivery

Great product and fast delivery. Keep up the good work!

Reply from Sinner.eu
Hi Tom,

Thank you for the 5-star ranking.
Enjoy your SINNER product.

Kind regards,
SINNER
5 stars: Excellent

The best sunglasses

The best sunglasses! Highest quality for normal price!

Reply from Sinner.eu
Hi Jasmin,

Thank you!
Enjoy your sunglasses!

Kind regards, SINNER
4 stars: Great

First time online purchase

First time ordering a pair of sunglasses directly from Sinner, I usually purchase them instore in Ireland. Very happy with the glasses and they arrived promptly. But they arrived quicker than expected as I didn’t get an email advising they had been sent to me. Just the original purchase confirmation email.

Reply from Sinner.eu
Hi Gerard,

Thank you for the 4-star rating!
We notice that our order confirmation's and shipping details goes directly to the SPAM inbox.

Enjoy your SINNER purchase!

Best regards, SINNER
5 stars: Excellent

I was pleasantly surprised at the speed…

I was pleasantly surprised at the speed I received my order. An excellent service. Thank you.

Reply from Sinner.eu
Dear Chris,

Thank you for your 5-star ranking and nice words.
Enjoy your SINNER product.

Kind Regards,
SINNER
4 stars: Great

Great service....

Fast delivery and prompt email response.

Reply from Sinner.eu
Dear Naomi,

Thank you for your 4-star ranking.
Enjoy your SINNER product.

Kind regards,
SINNER
5 stars: Excellent

Perfect shipping and item

Perfect shipping and item

Reply from Sinner.eu
Hi Daniele,

Thank you for the 5-star ranking and the nice words.
Enjoy your SINNER product.

Kind regards,
SINNER
1 star: Bad

Good products, bad customer service and distribution.

Package was marked as completed but hadn't arrived. I contacted customer service who were pretty blunt and could not have been less enthused to help me. I was told there is no way to track purchases, which is both surprising and doubtful, and that the package was just lost. Sounds like a pretty shoddy distribution system they have in place.

They have replaced the order and now waiting for it to arrive. I hope they prove me wrong and it does arrive so I don't have to deal with their customer service again.

Reply from Sinner.eu
Dear David,

Thank you for your review.
We have send the first package without a shippinglabel so thats why we can`t track the order.
after you send us your e-mail we directly resend your order.
We feel really sorry for the late delivery but we try to fix it asap.

your new order is already in the uk and will be delivered this week.

Sorry again for the inconvenience.

Kind regards,
SINNER
5 stars: Excellent

Class A service as…

Class A service as expected👍🏻👍🏻👍🏻👍🏻👍🏻

Reply from Sinner.eu
Hi,

Thank you for the 5-star ranking and the nice words.
Enjoy your SINNER product.

Kind regards,
SINNER
5 stars: Excellent

My best recommendation

No problem at all.

Reply from Sinner.eu
Hi Marianne,

Thank you for the 5-star ranking.
Enjoy your SINNER product(s).

Kind regards,
SINNER
5 stars: Excellent

Neet af

Pretty neet imo

Reply from Sinner.eu
Hi Amir,

Thank you for the 5-star ranking.

Kind regards,
SINNER
4 stars: Great

good product

very smooth inside and very comfortable inside.

Reply from Sinner.eu
Hi Enrico,

Thank you for the 4-star ranking and the nice words.

Enjoy your SINNER product.

Kind regards,
SINNER
4 stars: Great

Stoked

Well I didn’t wear my glasses yet because of a lack of sun, but they fit nicely and look awesome. I like the insurance part although it might also be a registration with marketing advantages. The cord I bought looks beautiful and reminds me of surfing products. The Eva case is rather big. If there would be a smaller one, the firm ones which let you slight the glasses in from above, I would have bought me one of those.

5 stars: Excellent

First class service

Easy to choose what I wanted and excellent delivery service.

Reply from Sinner.eu
Dear Paul,

Thank you for the 5-star ranking and the nice words.

Enjoy your SINNER product!

Kind regards,
SINNER
3 stars: Average

dear sirs,ladies,

dear sirs,ladies,
MY EXPERIENCE WITH YOUR SERVICE WAS GOOD,
BUT MY EXPERIENCE WITH YOUR WEB ORDERING SYSTEM
WAS VERY BAD WHY? WHY? I HAVE RECEIVED THE WRONG
SUNGLASSES COLOR.
thank you
P.M.Leletzoglou

Reply from Sinner.eu
Dear Mike,

Thank you for your rating!

Please send a email to our customer service so they can help you.


Kind regards, SINNER
5 stars: Excellent

Sinner Sintec

You still had the same model of sunglasses I had bought in UK a few years ago, but now unable to buy in UK.
Delivery took under a week.

Reply from Sinner.eu
Hi Lucie,

Thank you for the 5-star ranking and the nice words.

Enjoy your SINNER sunglasses!

Kind regards,

SINNER
3 stars: Average

Fast

- Product hardly protected in transport
+ Fast delivery
+ product : Price/Quality ok

Don't expect expensive marerials/finishing at this price range

Reply from Sinner.eu
Hi

Thank your for your feedback!
Enjoy your SINNER product.

Kind regards,
SINNER
1 star: Bad

Very poor product Sinner Sunburst and woeful customer service

Purchased a pair of Sinner Sunburst sunglasses from Snow and Rock in late June 2018, unfortunately the reflective lenses have both started to peal off within the first 6 months. I have spoken with Sinner customer services and they have offered me a feeble 20% off another purchase. I have then sent a message to the Managing Director who has not responded. This was my third pair of Sinner sunglasses and I was a big fan of the brand. I am left feeling very disappointed and upset and will advise all not to purchase Sinner products unless they want products that fail and customer service that leaves you feeling that you are not important to the company or the brand.

Reply from Sinner.eu
Hi Drew,

Like most companies one of our general conditions for a warranty claim is a valid purchase receipt.
In case there are know issues with the quality of one of our products we can make an exception to this condition but we haven’t received this complaint about this sunburst style before.
It would be great if we could accept all claims indepent of the age of the product or the issue but that would mean
we have to raise our prices and most likely the end of our brand
I hope you understand.


regards

SINNER
5 stars: Excellent

Fast delivery and great Quality.

Fast delivery and great Quality.

Reply from Sinner.eu
Hi Lars,

Thank you for the 5-star ranking and the nice words.

Enjoy your SINNER product!

Kind regards,
SINNER