Sitters has taken 21 payments from me of approx. £14-15 since 2021 and I haven’t used them. I would like this money back please as I haven’t authorised these payments.
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See what reviewers are saying
Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter... See more
Company replied
We had a fantastic experience with Sitters.co.uk. The service was reliable, professional, and made finding a trustworthy babysitter so easy. Our sitter was warm, punctual, and great with our children—... See more
Company replied
A brilliant company! Knowing that someone has been police checked and being able to see their experience is so reassuring. The flexibility of being able to ask for the number of hours wanted is so... See more
Company replied
Company details
Written by the company
We've made it our mission to make it easy and safe for families across the UK to access trusted childcare at the touch of a button. You can book daytime childcare, evening babysitting, emergency childminding and hotel childcare online in seconds. Every Sitters childcarer has at least 2 years of professional childcare experience in the UK and is personally selected, checked and referenced by our family, for your family.
Contact info
288 House 1 Aston Way , BH12 4FE, Poole , United Kingdom
- 03330 032888
- enquiries@sitters.co.uk
- sitters.co.uk
4.3
Excellent
709 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Sitters has taken 21 payments from me…
Sitters has taken 21 payments from me of approx. £14-15 since 2021 and I haven’t used them. I would like this money back please as I haven’t authorised these payments.
6 September 2026
Unprompted review
Reply from Sitters.co.uk
Thank you for taking the time to leave a review. If you would like to contact us directly at enquiries@sitters.co.uk, we can look into this further for you.
Very good service
Very good service, the sitters have always been brilliant. And they always find you someone at late notice. Or an emergency.
I repeat book all my sitters. 😊
The only reason it’s not a 5 star is that I think it is rather expensive.
28 July 2026
Reply from Sitters.co.uk
Hi Rebecca, we are so pleased we have been able to help out with late notice, emergency childcare when it was needed😊
fab service
Naemme was fabulous and handled my autistic son very well. I strongly recommend Name as she was so friendly and so nice. very happy to have her.
4 August 2026
Reply from Sitters.co.uk
Thank you for the recommendation, we shall pass this on to Noaeem 💙
Extremely disappointing and stressful…
Extremely disappointing and stressful experience. Booked a childminder through this agency to care for my three children while we attended my father's crematorium service. It's obviously a highly emotional occasion, and having reliable childcare in place was incredibly important to our family. The agency promotes itself as providing a trusted and dependable service, so we felt confident making the booking. However, the childminder cancelled at very short notice, leaving us scrambling to find alternative arrangements at an already distressing time. What should have been one less thing to worry about became a major source of stress. We understand that unforeseen circumstances can arise, but we expected much better support and contingency planning from a service that prides itself on reliability. To say we are disappointed would be an understatement.
13 July 2026
Unprompted review
Reply from Sitters.co.uk
Thank you for taking the time to share your experience with us. While cancellations are thankfully very rare, we understand that this caused upset and stress at an already distressing time. We always try our best to find another sitter, when one cancels, but cannot always guarantee this. We are sorry for any upset that was caused by the cancellation and if you would like to discuss it any further, please contact us at enquiries@sitters.co.uk.
We have been using sitters for 12…
We have been using sitters for 12 years. They have always provided us with quality sitters and we will continue to recommend this service to other families.
6 July 2026
Reply from Sitters.co.uk
Thank you for the 5 star review. We're so glad we've been able to provide great sitters over the years, and we really appreciate you recommending us to other families.
A brilliant company with wonderful sitters
A brilliant company! Knowing that someone has been police checked and being able to see their experience is so reassuring.
The flexibility of being able to ask for the number of hours wanted is so useful. It was easy to book
The sitter who answered my request was absolutely perfect. I totally recommend Sitters
29 May 2026
Reply from Sitters.co.uk
Hi Laura, as parents ourselves we understand how important it is to feel reassured that our children are in good hands. We really appreciate the recommendation - thank you!
Don’t know why I was nervous.
I was sooooo nervous about using sitters but it was brilliant. From booking to meeting our sitter. Elisabeth was AMAZING with our 6 year old. They had a great time and I was sent some updates through the evening.
The site / app was easy to use and reassuring!
1 June 2026
Reply from Sitters.co.uk
Thank you for sharing your experience Sarah! We know trying a sitter for the first time can feel nerve-racking, so we're thrilled to hear everything went so smoothly.
It's great to hear the app and updates helped you feel reassured and informed throughout the evening. Thanks for trusting us!
Fantastic app with full flexibility…
Fantastic app with full flexibility also we were very happy with our babysitter
14 May 2026
Reply from Sitters.co.uk
Thanks so much! We’re really glad you loved the flexibility of the app and had a great experience with your babysitter.
Reply from Sitters.co.uk
Hello Lauren Thank you for taking the time to share your experience with us. We are happy to hear how pleased you were with your lovely sitter.
It was great using Sitters the kids…
It was great using Sitters the kids gone well with a total stranger taking care of them. It was a bonus knowing my 3 years old getting along
30 April 2026
Reply from Sitters.co.uk
Thank you for your review, Rahana. We are delighted that you have found your experience so positive 🙂
Reliable
I reached out in an emergency and I was assigned a reliable, thoughtful sitter who was hands on with my kids. Alison had a calm presence, when I returned home my children looked happy. I was pleased with her service.
29 April 2026
Reply from Sitters.co.uk
Hello Vivian, thank you for taking the time to leave a review. It is lovely to hear that we were able to help out in an emergency and that you were so happy with Alison.
The booking service was quick and easy
The booking service was quick and easy. The babysitter was so accommodating and arranged a video call prior to the booking so we could get to know a little about her and her experience. Highly recommended service. Would definitely use again.
18 April 2026
Reply from Sitters.co.uk
We really appreciate the recommendation Gareth! It great to hear how well the service worked for you and we look forward to helping you again in the future.
Excellent service thank you
7 April 2026
Reply from Sitters.co.uk
Thank you for choosing sitters.co.uk !
Really quick and easy app to use and…
Really quick and easy app to use and they can find you a sitter on short notice!
18 March 2026
Reply from Sitters.co.uk
Hello Lara, thank you for sharing your experience, we really appreciate it.
Brilliant easy to use and reliable…
Brilliant easy to use and reliable service. Everyone who has looked after the children has been wonderful.
18 March 2026
Reply from Sitters.co.uk
Hello Shelley. Thank you for your review. We’re delighted to hear that you’ve found the service so easy to use and that you’ve been so pleased with your wonderful sitters.
Reply from Sitters.co.uk
Its great to hear the children loved their Sitter - we will be sure to pass your feedback to Lindita!
I was so impressed with the Sitters…
I was so impressed with the Sitters service and would definitely use it again and would recommend for people seeking experienced and safe childcare.
7 March 2026
Reply from Sitters.co.uk
Thank you for the recommendation Chloe - we really appreciate it 🤩
Great experience, no issues at all
Slick and intuitive UI.
Company deliver on their promises. You can get childcare that you can trust quickly and easily.
9 March 2026
Reply from Sitters.co.uk
Thank you for the 5 star review and for sharing your experience with us. We are pleased to hear that you found the app easy to use and that we were able to find you a sitter quickly and easily.
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