SKLZ is rated "Excellent" with 4.4 / 5 on Trustpilot

First

EDIT:
Couldn't answer to the reaction of SKLZ but wanted to let you know that I was on the German Onlineshop .de.. It was in English but the shop domain was .de.

First: The shop is totally chaos. Some of the products for women are located at the mens collection. Not every article can be found, even if you look under the top category. Its interesting because sometimes you get recomendations for similar products at the buttom of the page, but only there and not in the general overview. It is tricky to find the products. Second: Even if on the homepage it says, that the products are in stock, I got 2 days later the information that they aren't any more.
Third: Sometimes you geht the payment and delivery confirmation one week after ordering, sometimes directy on the next day. It is not consistent.

Reply from SKLZ

Thanks for your honest feedback. You must have been looking at our .co.uk page, or? We have refurbished or .de store within the last weeks and noticed the chaos beforehand. We hope to have navigation through our shop easier. Next step is to update our co.uk page.

Good Stuff

Good Stuff. Fair Priced.

Verte good comunicación

Verte good comunicación. Absolutely satisfied

Purchased a baseball training net

Purchased a baseball training net, the joint of the frame broke out of warranty (it was always stored inside of a heated garage) and the company does not offer replacement parts so the entire unit is now junk. How horrible for the environment and what a waste of money! I have a very disappointed son who is in the middle of his season without a training net!

Reply from SKLZ

Hi Janet,

Many thanks for your feedback. We really appreciate it, because we are trying to improve our service wherever we can.

I was searching for you order in our systems but cannot find any order. Could you please get in touch with us and provide us with your order number, or invoice? It is correct, we do not offer replacement parts for this particular product. But if necessary, we would ship you a new product.

You can reach us on +49 2307 1400 120, or info@tailwind-brands.de

Manuel

the most versatile "resistance belt"

I ordered the Recoil 360 because I think it's the most versatile "resistance belt" on the market.

Fast shipping and good product!

Perfect process

Perfect process and all worked as expecttwith a fast delivery

Excellent service

Nice, quick and professional service

Very nice service. There was an issue with registering my payment, but customer service took hand of it very professionally, and it was resolved quickly and in a pleasant tone. I only rate four stars because the payment wasn't registered properly at first.