Socal Reviews 1,957

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more

Rated 5 out of 5 stars

Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more

Rated 5 out of 5 stars

The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPa... See more

Rated 5 out of 5 stars

We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more

Company details

  1. #16 of 36 best companies in Barbecue Shop
  2. #22 of 125 best companies in Garden Furniture Shop
  3. #3 of 4 best companies in Gas shop
  4. #14 of 79 best companies in Outdoor furniture shop

Written by the company

We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

After checking the length of a…

After checking the length of a thermocouple before ordering a pack of two disappointing to find on arrival one was the advised length 450 mm the second was only 250 mm, the second item a electro magnetic valve was not compatible, after emailing and asking for advice was just told to return the items for refund, I replied asking for another 450mm thermocouple to be sent as originally ordered. No reply received

30 August 2025
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Reply from Socal

Thanks for the message, apologies for the confusion with the parts you've ordered. Please drop us an email to websales@socal.co.uk and we'll ask our Marine Parts Specialist to double check what was ordered versus what is required. It should be a simple fix, look forward to hearing from you.

Thanks Socal Team

Rated 5 out of 5 stars

Great service and quick delivery

Ordered from Socal on two occasions now for some Yeti products (including a new, popular release). The customer service I’ve received has been top notch! Delivery is also extremely quick and reliable (DPD). Would definitely order from here again and would recommend. Thanks.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast postage

Fast postage, reasonable prices. Had been looking for a specific Yeti cup for a while and they had one available and posted in quality time

11 April 2025

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