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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers had a great experience with this company. Customers are really happy with the service, praising the staff for their professionalism, responsiveness, and helpfulness. Many people highlight the exceptional customer service and quick response times, noting that the team is genuinely interested in understanding their goals and provides organic growth with real, high-quality followers. However, some customers also noted issues with customer service, mentioning unresponsiveness to inquiries and difficulties with cancellations. A few people expressed concerns about the authenticity of some followers received, and some felt that the service did not help their business grow as expected.

What people talk about most

Social media

Reviewers mention positive feedback about social media. Many customers praise the services for delivering... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Many reviewers praised the great service and lovely team,... See more

Customer service

Users describe positive interactions with customer service, highlighting the transparency and consistent... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⸻ I had a great experience working with SocialBoost. My manager, Nora, was always polite and professional. The team promoted my Instagram page carefully and responsibly. At some point, I no long... See more

Company replied

Rated 5 out of 5 stars

We've been working with Social Boost on our Instagram for just over a week and the results have been fantastic. We've seen real growth with genuine, high-quality followers. Tessa has been professional... See more

Company replied

Rated 5 out of 5 stars

Working with Tessa and her team over the past few months has been great, they are very good at communicating and have great strategies in place that they can adjust as necessary. We adjusted strategy... See more

Company replied


Company details

  1. Social media agency
  2. Business and IT Consulting agency
  3. Design agency
  4. Marketing agency
  5. Online marketing agency

Written by the company

We help brands and Influencers to grow real, engaged Instagram followers by engaging with their target audience by hand. Our Organic Instagram growth technique is a safe, reliable and effective way to grow your Instagram account in 2022. No bots, no fakes, just real followers who love your content. \We offer 24/7 Livechat, Email and Telephone support. Also work with your own dedicated Campaign Manager on our Premium and Turbocharged Plans. If you're interested in growing your Instagram account or have any questions for our team, please reach out. We look forward to hearing from you!


Contact info

4.1

Great

TrustScore 4 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is likely the best Insta Growth…

This is likely the best Insta Growth service you will find (I've done a lot of research). Brie was absolutely wonderful to work with and made the experience what it was.

23 January 2025
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Jesse,

Thank you so much for your kind words! We’re so glad you had a great experience, and I couldn’t agree more, Brie is amazing.

If you ever need anything, just give your Campaign Manager a shout. They’re always happy to help!

Cheers,
Catherine

Rated 5 out of 5 stars

Authentic followers and great customer…

Authentic followers and great customer service.

14 January 2025
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Natalia,

Thanks so much for your glowing review!

We're beyond thrilled to have been part of your journey, and huge congratulations on reaching over 12k followers!

Cheers,
Catherine

Rated 2 out of 5 stars

Non-relevant followers

I worked with Social Boost to increase the number of relevant followers for our page. I started with the Premium Plan and later upgraded to the Turbo Charged Plan, hoping to see an improvement. Unfortunately, the followers gained were not targeted or relevant, with most being from locations entirely unrelated to our audience. This has left us with a page full of irrelevant followers and no tangible benefits. Their customer service are kind and responsive however the results are far from impressive. I've sadly cancelled my account even with recent optimism. Wish the best best for the future.

1 October 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Billy,

Thank you for the call yesterday, it was really great to chat with you and get a better understanding of your goals. Also a big fan of the platform you're building, and we'd love to sign up for it too.

Once again, I'm so sorry we missed the mark at the start of your campaign, but we'll learn from this, and ensure things are better moving forward.

I'm really excited about turning your campaign around and helping you grow your account with the right people.

Always happy to chat, and please feel free to reach back out to me with feedback any time.

Best wishes,
Joel

Rated 5 out of 5 stars

please 1000subscribe

please 1000subscribe

29 December 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Aydha,

Thank you for your trust in us! We’re thrilled to know you’re confident in our services. If you ever have any questions or need assistance, we’re just a message away!

Cheers,
Catherine

Rated 5 out of 5 stars

Great for my business!

Social Boost has been such a great experience for my clothing brand, and Tessa has been amazing to work with! In just four months on the Turbocharged plan, I’ve gained almost 2,000 followers, and they’re not just numbers - they’re people who are actually interested in my content. Tessa is super easy to communicate with and really gets my brand, which makes the whole process so smooth. On top of the follower growth, I’ve even gotten a few sales directly from Instagram since signing up, which has been such a nice bonus. I’m honestly so excited to see what’s next. If you’re looking to grow your Instagram the right way, I can’t recommend Social Boost enough!

23 December 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Jules,

Thank you for taking the time to share your experience! It’s so exciting to see how much your clothing brand has grown with the Turbocharged plan, and we’re thrilled that it’s even driving sales for your business. Having Tessa support your campaign and connect you with the right audience has clearly made a real difference. Here’s to even more success for your brand in the months ahead!

All the best,
Catherine

Rated 5 out of 5 stars

They've been working on my Instagram…

They've been working on my Instagram business page for 5 months now and can't complain. You don't often get such service these days. I've got Brie looking after my campaign and we talk regularly. I am happy with what I get with their premium package. If you're selective about who you follow based on their content rather than their interest, then I'd recommend opting for the higher tier plan. My friend subscribed to that one for her personal blog and she is very happy with the quality delivered.

20 December 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Tsiuri,

Thank you so much for sharing your positive experience! It’s awesome that Brie and our premium package have worked well for your business. We’re all about quality and ensuring our plans fit our client's goals, so your words mean the world to us.

If there’s ever anything you need to tweak or enhance, just contact our team via our website. We're here to keep things running smoothly for you.

Cheers,
Catherine

Rated 5 out of 5 stars

Social post is a great service

Social post is a great service. I have gained a number of quality real followers. Highly recommend!

16 December 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Whitney,

Thank you so much for your glowing review! It’s awesome to hear that you love the service and see quality, real followers joining your Instagram community. That’s exactly what we aim for, and we’re so glad to have been part of your growth journey.

Feel free to reach out if you need anything or have any questions. Keep up the amazing work on your page!

Cheers,
Catherine

Rated 5 out of 5 stars

What an amazing service!

What an amazing service! The staff is super friendly and helpful and were able to get me to my goal of 1k followers in only 3 months! Highly recommend for anyone trying to get their audience up. The followers actually stuck around and were REAL PEOPLE who liked and commented on posts. I couldn't be more greatful.

2 December 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Sasha,

Thank you so much for your kind words! 🎉 We're thrilled to hear that you hit your goal and that the followers were engaging and genuinely interested in your content. That’s exactly what we aim for—real connections and lasting growth.

If you ever have any questions or need support down the line, don’t hesitate to reach out. We’re here to keep the momentum going!

Best,
Elena

Rated 1 out of 5 stars

Weak followers gained

We got a few followers but they weren't engaging followers. The service is also quite expensive and when comparing to Instagram paid ads, it's actually more expensive per follower. They also cancelled my subscription early when I said I didn't want to renew. So I would not recommend this company if you want engaging real followers & if you want good customer service

2 December 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hey there, thanks for sharing your feedback, and I’m really sorry to hear about your experience. We aim to help our clients grow real, engaging followers through organic methods, so it sounds like something might have gone off track here. Regarding your subscription, we’re always happy to clarify or make things right. Could you please reach out to our team via our website (www.socialboost.co)? We’d love the chance to turn this around for you!

Looking forward to helping out,
Elena

Rated 5 out of 5 stars

Social Boost has been absolutely…

Social Boost has been absolutely amazing!!! My growth has been incredible and my manage has been so transparent and helpful. Would highly recommend to anyone wanting to grow their brand !

19 November 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hey Darcy!

Thank you so much for the wonderful feedback. It’s amazing to hear about your incredible growth and that your campaign manager has been super transparent and helpful – that’s exactly what we aim for!

If there’s ever anything else we can do to help you grow your brand, just let us know.

Wishing you continued success!

Best,
Catherine

Rated 5 out of 5 stars

I had a great experience

I had a great experience working with Social Boost, and I truly appreciate all the work they put into growing our social media presence. Tessa and the team were responsive, professional, and delivered excellent results. If you’re looking to build your online presence, Social Boost is a fantastic choice! Thank you, Tessa, for all the support!

29 October 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Carmen,

Thanks so much for sharing your experience!

We’re thrilled to hear that Tessa and the team were able to help grow your social media and deliver the results you were looking for. Knowing we made a positive impact on your online presence is what keeps us going.

If there’s ever anything else we can do to support you, just let us know—we’re here for it!

Regards,
Catherine

Rated 1 out of 5 stars

Scam

Scam. And their response will be even more of it. This is the worst type of people you will find out there.

Should anyone from this company want to debate this, I will gladly appear on any podcast, youtube etc and make my case. But it wont happen, because this is not real. Its a scam.

Edit: There is no way to contact them. The wanna-be-HR answer is also bs.

12 October 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hey there,

I’m really sorry that you’ve had a difficult experience, and I understand why you’d feel frustrated. It’s definitely not the kind of impression we want to leave with anyone.

We’d love the chance to make it right. Please contact us via our 24/7 Livechat, or phone number at the bottom of our website (socialboost.co), or speak with your dedicated Campaign Manager, so we can dive into what’s happened and turn this around for you. Also happy to join you on a podcast, if you have one in mind.

Best,
Holly

P.S. There's a couple of companies with similar names to ours (socialboosting.com). Is there any chance you may not have signed up to our company (socialboost.co)?

Rated 5 out of 5 stars

Great people

Great people. You can trust them.

10 October 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hey Maarten,

Thank you for your trust and kind words. We’re here to keep delivering and supporting your growth every step of the way.

Let us know if there’s anything you ever need.

Regards,
Catherine

Rated 1 out of 5 stars

Truly disappointing

After being advised by their representative over the live chat, I subscribed to their Premium Plan. Soon after that I got a campaign manager assigned, and we had a nice 1-2-1 meeting over the web, where we agreed on the strategy of growing my IG account. Unfortunately, this was the last sign of professionalism I saw from Social Boost. First two weeks I saw a very modest growth of followers, which, they said, was normal, because they aim to grow my account in an organic way. After the third week, all the activities ceased. Zero new followers. No activity, just nothing. When I approached them, they started coming with excuses like changing algorithms of IG, of their own tools, but in fact they did nothing to improve their performance in the next two weeks. I got charged, and I got their apologizes back. Only that.
Then, after I expressed my dissatisfaction and wanted to cancel my subscription, I got contacted by a manager in Social Boost, and they gave me two weeks of services for free. Two weeks, in which they did nothing, again, because they wanted my account to "cool down" (wondering from what - from the 122 net new followers they brought for a month time?). Then, I was kindly offered to subscribe to their highest Turbocharged plan at a seriously discounted rate, and they swore it will show a dramatic growth of the number of followers. On the fourth day of my super-duper Turbocharged plan I got like ZERO new followers. I asked for a refund and cancellation. Another apology came. Then I started seeing more significant activity, indeed. BUT - they also started a process of unfollowing accounts I already followed. And here I mean accounts of friends, people that I knew in person, which put me in a very very very uncomfortable situation. Brie said I will be refunded at the end of my month of Turbocharged subscription, which never happened. Instead, I got a very nice summary from her, stating that they grew my number of followers by 610 people for the total duration of my unfortunate subscription (two and a half months). I do claim that at least half of them were brought due to my own activity and paid post boosting in IG.
I regret every penny I paid Social Boost, and based on what I experienced, if I have invested this money in paying IG to boost my posts, I would have got much better growth of my account.

14 September 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Galin,

I'm really sorry to hear about your disappointing experience. It sounds like we missed the mark here, and I truly understand your frustration. We aim to provide high-quality, personalized service, and it’s clear that things didn’t go as they should have.

We’d love to make this right. Please reach out to us directly through our website (www.socialboost.co) so we can dig deeper into what went wrong and work toward a resolution. Your feedback is invaluable and helps us improve.

Looking forward to hearing from you so we can make this right!
Elena

Rated 5 out of 5 stars

Don't trust other services' ads

I made an Instagram account that focuses on sharing my writing. Still, it was not easy to find like-minded people, and I was also too busy to actually grow my visibility and engagement. At the same time, there was another company that actively advertised their "real followers," and when I did my research, it turned out they sell bots. Most of the recommendations directed me to Social Boost. I've been with them for four months, and they are excellent. There are no fake followers but a simple follow-unfollow method. Their customer service team responds quickly and is always helpful, which is what I like best. Adjusting your target is easy. You can also see the growth in your dashboard. The comment add-on also makes my life easier. 100% recommended.

26 May 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Jiji,

Thank you so much for the amazing review! 🌟 I'm thrilled to hear that you're loving our service and that we're able to help you connect with like-minded people for your writing! It's great to know that our follow-unfollow method is working well for you and that our team has been quick to respond and support you. 🙌

If you ever need anything or want to fine-tune your targeting even more, feel free to reach out to us via our website. We’re always here to help!

Thanks again for the recommendation—it means the world to us!

Holly 😊

Rated 5 out of 5 stars

They met expectations 100%

They met expectations 100%, the service was very good throughout the entire hiring period.

26 August 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thanks so much for your awesome feedback! We're thrilled to hear that you had a positive experience throughout the entire process. If you ever need anything in the future, don't hesitate to reach out.
We're always here to help!

Best,
Holly ❤️

Rated 5 out of 5 stars

Social Boost have been very helpful in…

Social Boost have been very helpful in building my social media accounts.
They are very responsive and available for any queries or questions that may arise.
I would recommend Social Boost and their team.

18 August 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hey Jason!

Thank you so much for your kind words! We're so happy to hear that you've had a positive experience with us and that we've been able to help build your social media accounts. If you ever need anything, don't hesitate to reach out. Thanks for recommending us!

Holly

Rated 5 out of 5 stars

Gets the followers with ease.

Gets the followers with ease.

18 August 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Joshua,

Thanks a lot for your review! We're so glad to hear that you've seen great results with growing your followers.
If you ever have any questions or need further support, we're just a message away!

Best,
Holly ❤️

Rated 4 out of 5 stars

A very good experience!

The company managed to greatly boost my Instagram presence and followers. I am very thankful for what they have done for me so far.

13 August 2024
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Roger,

Thanks for sharing your awesome experience! We're thrilled to hear that we've helped boost your Instagram presence and followers—it's exactly what we're here for.
We'll keep working hard to make sure your account keeps shining bright. If you ever need anything else, don't hesitate to reach out.

Keep up the great work!

Holly

Rated 5 out of 5 stars

Exactly What I Wanted

Easy to setup, easy communication, gained lots of followers. They are legit! I used them for 3 instagram pages and they did great with each one. Thank you so much!

30 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Harmony!

Thank you so much for the glowing review! 🎉 We're thrilled to hear that you had such a great experience with us and that we could help grow your Instagram pages. It's awesome to know everything was smooth and easy for you.

If you ever need anything else, don't hesitate to reach out.

Thanks again!

Holly❤️

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