Sock Fancy Reviews 1,816

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

I first learned about SockFancy through work. Since adopting my rescue dog 3 years ago, I've leapt at every opportunity to get custom artwork, keychains, etc. of Darby. Whoever thought of printing you... See more

Rated 3 out of 5 stars

I ordered socks for my husband for Father's Day with pictures of our dogs. When I received them, the socks were two different lengths. I asked for a corrected pair. After several months and emails... See more

Rated 1 out of 5 stars

I placed an order a month and a half ago. First the package got “lost in transit” and never started scanning at UPS. Customer service put in a replacement order. Now it’s been another month and nothin... See more

Rated 5 out of 5 stars

My subscription was unexplainably deleted in May. You sent me four pairs of socks to cover the time that I didn't receive deliveries for two months, even though my subscription was still in effect. I'... See more

Company details

  1. Activewear shop

Information provided by various external sources

Sock Fancy is a company based in Atlanta, GA that offers an awesome monthly sock subscription, custom socks, and now face masks.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 5 out of 5 stars

The socks are comfortable and came in a…

The socks are comfortable and came in a timely manner, my only issue is that they were pumpkin pie and leaf socks. I will wear them during the proper season, but why not socks with sun and/or sunglasses to represent the upcoming season summer?

19 May 2022
Rated 4 out of 5 stars

I love the socks

I love the socks. But it took a long time for the orders to arrive. I had planned to use them for gifts but they didn’t arrive in time then all came within a day or so. I like the subscription and the quality. And they are so fun.

16 May 2022
Rated 5 out of 5 stars

Been looking

I’ve been looking all over town for 1/4 height socks. Of course I eventually thought of sock fancy. I ordered a six pack and love them. Just what I was looking for.

16 April 2022
Rated 5 out of 5 stars

Gift

Gifted a subscription. The recipient liked the quality and variety and really enjoyed receiving them.

21 March 2022
Rated 1 out of 5 stars

Return has been impossible

Did not care for the socks. Followed the instructions on the website to return the socks. It has been weeks and no return has been issued, and nobody is even replying to my emails.

16 March 2022
Rated 4 out of 5 stars

good product but seems a bit inferior…

good product but seems a bit inferior to earlier mask I had that was same style from same company. Do not like the relatively large 'sockfancy' logo on white background on face of mask, was much more discreet in earlier purchase...small white logo on black background. Very few options to mix and match, had to buy 3 pack of same item/same color.

18 February 2022
Rated 4 out of 5 stars

Color is a problem for me.

In general, I like the socks I ordered from Sock Fancy. I was disappointed with the color. I selected a slate color which is much more like brown than a true slate grey. I do not like the color and ordered socks from another manufacturer in a medium grey color which are perfect. I wear these with jeans instead of the socks I ordered from Sock Fancy. The fit, feel and everything else about the Sock Fancy socks are fine. I am very particular about color and just being honest.

16 February 2022
Rated 1 out of 5 stars

Worst Customer Experience EVER

I placed an order in November for a subscription box and I have yet to receive any. I have emailed multiple times to find a resolution for this, but have yet to receive an actual update on my order - I only have a tracking number and it states “information has been submitted to shipper”. Get it together.

12 January 2022
Unprompted review
Rated 1 out of 5 stars

Sent an incomplete ordered. Have refused to refund for the undelivered items.

Ordered 5 masks. Only received 3. I tried contacting them 3 times over different mediums before hearing back. I finally started requesting a refund because I'm no longer at the same address for the holidays. I've sent them 4 more requests for a refund. They've ignored those requests and now sent the missing masks to an address I'm not at. No one will respond to my emails, calls, website chat box, or contact us form on their website.

7 January 2022
Unprompted review
Rated 5 out of 5 stars

SockFancy’s customer service is top…

SockFancy’s customer service is top notch. They sent a replacement order lighting fast and were friendly and helpful through the process. The socks themselves are of amazing quality, and fits with everything in my wardrobe. I’ll be a returning customer for sure!

25 December 2021
Rated 1 out of 5 stars

Customer service is terrible

I want to cancel my subscription and cannot log in to my account. I have tried contacting customer service multiple times and no one has returned my emails or request for return. This company seems to be a complete sham the way they make it impossible for people to change their monthly subscription. I am going to have to cancel my debit card and get a new one.

10 December 2021
Rated 5 out of 5 stars

Best mask !!

I received excellent customer service- ordering , shipping . The masks are the best I have worn- good coverage, soft, breathable material ( cotton) , adjustable on each ear, nice black color, wash well and the most comfortable mask I have worn.

2 December 2021

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