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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and the opportunity to try new items before buying full-sized versions. People appreciate the quick delivery and the overall experience of receiving samples to review. However, some people were dissatisfied with the delivery service, mentioning that samples never arrived despite receiving tracking information or confirmation emails. A few reviewers also noted that the samples were smaller than expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers appreciate the opportunity to... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many consumers praise fast delivery, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SoPost is a great company. I've been receiving samples of products to review and been fortunate to test several products now whilst receive some great offers. I love giving honest feedback on products... See more

Rated 5 out of 5 stars

I loved receiving my free sample and always love the reliable service and variety you get from SoPost. It always nice to try a product before purchasing a full size item, so you know you like it etc.

Rated 5 out of 5 stars

Fabulous company, gives you chance to try new products and share your thoughts.


Company details

  1. Business Services

Written by the company

We are the leading platform for online product sampling. We work with major brands to get their samples into the right hands.


Contact info

3.9

Great

TrustScore 4 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Feedback

I love being able to try different products. I have go on to purchase many since having the opportunity to test them out first and also recommend to other . Simple honest process

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great opportunities to try new and different products!

SoPost is a great company. I've been receiving samples of products to review and been fortunate to test several products now whilst receive some great offers. I love giving honest feedback on products that I have tried as I believe it truly helps consumers out there.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I loved receiving my free sample and…

I loved receiving my free sample and always love the reliable service and variety you get from SoPost. It always nice to try a product before purchasing a full size item, so you know you like it etc.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and effective

When you apply for a free sample via SoPost they acknowledge your order and give you an update to say it’s arriving . I have had worst service when I have paid for things .
The feedback is short and easy to answer .
Everything is well packed too
Cannot fault .

27 February 2026
Unprompted review
Rated 1 out of 5 stars

SoPost or NoPost!

I was given a free sample from Boots. Confirmation email had a tracking number for SoPost. Have waited over a month but item never arrived. Tracking info is useless, it says item has been shipped but you can’t get further than that.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. Never received my sample from back in Feb, had an email to say your order has been shipped but never showed up. Very frustrating when you live in a small town with minimal shops and want to be able to test something before you order online.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Sopost, the ethical marketeers (snigger!)

Shame, it doesn't seem to be possible to give a zero star review! How frustrating, still Sopost seem to be a bunch of charlatans who promise you samples, which then fail to turn up (surprise, surprise) only to have the gall to ask you to review the item that you never had!
They must think we are all stupid.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Never received my sample

Never received my sample. Even got email from company(L'Oreal)asking how did I enjoy free sample. If this SoPost is l legit it would have mailed out samples to customers who made request. It's sad how companies are out there taking advantage of customers.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

My sample never arrived, and when I contacted support, I got a dismissive reply saying they couldn't help or resend it. No apology, no effort to fix the issue. Disappointing experience that shows how little they value potential customers.

28 July 2025
Unprompted review
Rated 4 out of 5 stars

I ordered a free sample of Pedigree…

I ordered a free sample of Pedigree Dentastix from a pop up add on Facebook (I normally don't!) They came and my dog loved them, and I have now started buying them. They did sent me a 'Does your dog like them' email and when I selected 'YES', it sent me to a 404page. Not sure what was going on there. Don't believe its a scam, just poor on whatever was supposed to be the follow up part.

10 December 2024
Unprompted review

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