5 stars: Excellent

Does what it says on the tin!

I saw a poster for Straight Teeth Direct on the tube, made a note and decided to look into it. It was reviews such as the ones on Trustpilot, as well as the professional website and info I found that encouraged me to choose them. I did enquire with my dentist, but after being quoted over £4,000 for Invisalign, along with the inconvenience of having to make appointments and visit the dentist, I decided this was the best and most cost-effective option for me.
Efficient, convenient (all managed via your mobile phone), great service and easy to manage I'm really glad I chose them. I had a gap and slightly wonky front teeth and with just 4 weeks to go, I'm really pleased with the results. My teeth are much straighter and the gap is very nearly closed. The aligners are pretty much invisible and you get used to them very quickly. Would definitely recommend them - they will let you know whether you're suitable.

5 stars: Excellent

Its a great service and even more…

Its a great service and even more confortable than visiting a dentist, specially if you travel a lot. Results are great, no difference with others.

5 stars: Excellent

Simple - helpful - fast - much cheaper for amazing service and results

All the process is simple: if you’re suitable for the aligners, they will send you everything at home, will monitor your progress monthly and are always available in between for questions. I’m 65% in my journey and I’m very happy about it.

5 stars: Excellent

Dont hesitate the results are great

I am soooooo happy I choose straight teeth direct. I am in my 40s and have hated my teeth for years but thought that a solution would be way too expensive. I went to my dentist and was quoted £4500. Wow. I then looked on line and found STD at a quarter of the price and decided to try it.
I had a front top tooth that was bent inwards and the bottom 4 front teeth were badly crooked. My husband did not believe that the braces would work.
Well I'm just over 75% in now. My top teeth are almost perfect and two out of the 4 at the bottom are straight. The other two are still a bit wonky but nowhere near as bad.
STD contacted me each month for photos of my progress. After my last set they have said that the bottom teeth are not on plan and if after the last set of aligners they believe more movement can be achieved they will give me another 3 sets for free.
I am so pleased I did this. Even if my bottom teeth dont end up perfect it's a massive improvement and has really boosted my confidence. I may even smile on this years holiday snaps.
My advice is to go ahead and do it. I wish this had been around years ago.

5 stars: Excellent

Great service and results!

I am on my last few refinement aligners and I am pleased with my results. I am glad I chose Straight Teeth Direct as they have been really helpful and attentive and updated me on my progress throughout the journey. I would definitely recommend to anyone who is looking for a quality service at a lower cost.

Straight Teeth Direct reported this review for breaching of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.
Straight Teeth Direct's reason for reporting
Review being under investigation
#rating/desc/star0#
Praesent nec erat convallis
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
5 stars: Excellent

Straight Teeth Direct

They provide a brilliant service and they are always on hand to help answer any questions that I have. The postal service is always fast and I’m never left waiting for my aligners to arrive. The doctors and administration are brilliant and I would say some of the best customer service

Reply from Straight Teeth Direct
Thanks so much G! Glad you're finding the process efficient and you've found the on demand access to our support and clinical teams that good :)
5 stars: Excellent

Straight teeth direct provide a very professional service

Straight teeth direct provide a very professional and attentive service. They respond very quickly to messages and enquires. I am shortly coming to the end of my treatment and I’m excited to see the results. First class service

Reply from Straight Teeth Direct
Thanks so much Tony! That means a lot to us, we definitely try our best to offer a pleasant and efficient service and deeply care about your experience and results so it's great to hear you're happy with both :)
5 stars: Excellent

Fantastic results!

I’m coming to the end of my journey with straight teeth direct and I’m really happy with the results and all for a fraction of the price I was quoted for Invisalign at my local dentist.
The aligners have been comfortable to wear (apart from the first few, when your mouth is getting use to them) and totally invisible.
The customer service has been brilliant and messages have been responded to really quickly.
The process has been really easy and I’m so glad I did it! My main issue was I had a front tooth that protruded and was twisted and I was so conscious of it. I can’t believe how straight my front teeth are now! I couldn’t be happier!

Reply from Straight Teeth Direct
Thanks so much Nina! Thrilled we could help you achieve your dream smile at a fraction of the cost you had been quoted before :)
5 stars: Excellent

Fantastic service and results, and great value

My experience with Straight Teeth Direct has been extremely positive. I feel that the company offers fantastic service for great value. The customer service team are always very efficient and helpful. I am delighted with the results, which have made all the difference to my confidence. I would definitely recommend them to anyone interested in invisible aligners.

Reply from Straight Teeth Direct
Thanks so much Emma! Super happy with your feedback and your newly gained confidence. Make the most of your beautiful smile :)
5 stars: Excellent

Trustworthy Company

Customer service is key in any company and this company definitely strive of that. There customer service is amazing from start to finish. They will answer any questions you will have and make it simple for you to understand.
I have finished my treatment and now on the maintenance plan which is 100% worth the money as you get new clean retainers every 6 months!
Would highly recommend to anyone that wants straight teeth fast!

Reply from Straight Teeth Direct
Thanks so much Martyn! We appreciate your comments on the service you've received and really glad to see you've signed up to the aftercare plan to maintain your new smile :)
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Wow just wow

I can honestly say when I first saw the company on instagram I was skeptical but very curious. So for a long time I sat and watched, I kept seeing lots of amazing progress photos and before/after photos. I personally messaged a few people on Instagram who were on already on their own straight teeth direct journey and got nothing but positive and encouraging feedback.
So I finally decided to take the plunge and start my own straight teeth direct journey! My only regret ....... why didn’t I start it sooner, by far the best thing I’ve ever done and my confidence in my appearance is growing everyday thanks to straight teeth direct.
Thank you.

Reply from Straight Teeth Direct
Thanks so much Charlotte! We're over the moon with your feedback and to know you've gained so much confidence. Make the most of your new smile :)
4 stars: Great

I am ok with my results of straight…

I am ok with my results of straight teeth, I still don't have straight teeth and my impression video is slightly different to my actual outcome.
You do get support through the whole thing which is good.
The clear retainers that you have to wear work well for the first few days but you start to get cracks and small holes in them I recon probably from so much pressure constantly on your teeth. You do get new ones to change every 2 weeks but I found that for the last week they didn't really help as much because they got damaged.
Overall it is quite good, yes it is cheaper than braces properly but if I had known the finalised image of my teeth I would have just spent the extra money and either had braces or had new teeth put in, which I intend to get done but it will take a little longer to save now as I've already paid for these.
Thanks though

Reply from Straight Teeth Direct
Thank you Joseph. We appreciate you are not completely satisfied with your final results and the clinical team has offered to produce and send more aligners to refine those results further.
Sometimes there is limitation related to tooth shape and the misconception that because our solution is cheaper it must be not as good. We will ensure you get the most ideal results possible as set out in your plan as per our guarantees :)
5 stars: Excellent

Best Service

I’m so happy I chose Straight Teeth Direct over any other service. My nerves around using a service like this were quickly dispelled as soon as I started treatment! I’m 6 months into my 11 month plan and communication has been fast and clear from the beginning. You can tell they care about their customers. I will recommend them to anyone I know who wants braces!

Reply from Straight Teeth Direct
Thanks so much Joy! Glad we could reassure you and you don't regret your choice; we deeply care about your experience and results indeed :)
5 stars: Excellent

I'm happy that I chose straight teeth…

I'm happy that I chose straight teeth direct for my teeth straighting process.I am very impressed on how they handle their customer.They quickly responds to my questions and are very professional.I have completed 3 months of my total 9 month treatment plan and I am very satisfied and happy that I made the right choice.
I definitely recommend straight teeth direct.

Reply from Straight Teeth Direct
Thanks so much Alisha! Great to hear you are satisfied with the process through expertise and care, it means a lot to us :)
5 stars: Excellent

Great company great service!

I have now finished my 10 months treatment with Straight Teeth Direct and the minimum I can give is 5 starts! Through the whole process I felt very supported and all the questions or doubts I had were answered! My teeth are now straight as promised at the beginning of the treatment and I am very satisfied with the Customer Service Team which has been great in answering rapidly my messages! Highly recommended!

Reply from Straight Teeth Direct
Thanks so much Elena! Delighted we could keep you reassured and informed throughout the process and that you are happy with your final results :)
5 stars: Excellent

So happy I chose Straight Teeth Direct!

I am so happy that I went ahead with treatment after hesitating for so long! I have 4 weeks left and couldn't have asked for a better experience - all of my aligners have fit perfectly, I've felt no pain, and the team have been brilliant. I've documented my journey on Instagram for anyone interested in learning more or seeing before and after photos: @my.straight.teeth.direct :)
My advice to anyone considering Straight Teeth Direct would be: if it's something you keep coming back to, then just go for it. You'll only wish you'd started sooner!

Reply from Straight Teeth Direct
Thanks so much Emma! Over the moon with your comments and thanks again for sharing your journey with others. Now enjoy those teethy smiles :)
5 stars: Excellent

Im so happy with the company and…

Im so happy with the company and service. Would recommend for everyone. Treatment and contact with dentists is so easy. Is worth every penny.

Reply from Straight Teeth Direct
Thanks so much Klaudia! We love to hear you've been happy with your experience and found the dentist communication convenient :)
3 stars: Average

Treatment was going well until it…

Treatment was going well until it finished, then I advised the teams that my teeth were no where near the projected outcome whom which sent out a couple of more aligners. Once finished I then contacted again as my front two teeth (upper) were not straight at all - I was not after perfection just some clarity if anything could be done. Was advised to visit my dentist and get bonding done? not really worth the money to be honest after that response and service. Rather spend a couple of hundred more and go through your dentist.

Reply from Straight Teeth Direct
Thanks for leaving a review Numan.
At Straight Teeth Direct we can help you with the alignment of your teeth through cosmetic teeth straightening, this means the teeth positions can be moved but the shapes cannot be changed and this was explained to you before starting treatment.
Since your final review your results have been compared with your final 3D models and you have achieved the alignment predicted in your plan and results agreement so the clinical team has made further recommendations for you to achieve your goals.
When improving a smile when there is more than one concern, it is very common to combine orthodontics (straightening) with cosmetic bonding (procedure to improve shape / chipped edges) to address the shape and symmetry variations of teeth.
We are disappointed with your feedback as we sent you extra aligners and would always send more when more movement is possible at no extra cost.
Please reply to the last message sent to you by our clinical team through your secure account on January 8th so they can better clarify any doubts with you and give you the best clinical recommendations.
5 stars: Excellent

I don't usually write reviews but as I…

I don't usually write reviews but as I put my trust in the Trustpilot reviews to make up my mind whether to use Straight Teeth Direct or not, I thought I should help to convince someone else that it is the best decision I ever made.
I am a single mum with a full time job and not much spare time to be able to make trips to the dentist. On top of that, I had been looking at quotes which always come up £3000k minimum and this was not something I could afford. As I was single, I didn't want full wire braces at the age of 33 so knew I wanted clear aligners. I came across Straight Teeth Directs Instagram and then looked them up on Trustpilot and as there was such great reviews I decided to give it a go.
When sent the mould kit, I didn't do a great job and the customer service team were so friendly and asked if I wanted another kit sent to give it another go, or if I wanted to go to a 3D scanning centre near me at my own convenience and free of charge so I went with that!
The customer service team have always been quick in their replies and extremely helpful - always answering my questions and giving helpful advice if I feel I have any issues.
With my aligners, I don't even lisp and no one even notices them and I am 45% of the way in and can already notice a difference. Now I actually show off that I have them in because no one notices :)
If you're thinking about doing it, do it!

Reply from Straight Teeth Direct
Thanks so much Heather! We're so glad you took the time to share your personal experience using our platform and above all that you would recommend us without hesitation :)