Strange The Jewellers Reviews 83

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve bought many lovely pieces from Jo and Jason over the years, including my wedding rings, so when I needed advice on what to do with my Mum’s jewellery after she passed away, I decided to call in... See more

Company replied

Rated 5 out of 5 stars

I found the perfect 9ct gold open heart earrings on their website and easy to order. I received them in 2 days so really quick delivery service. They were well packaged and in a lovely pink jewellery... See more

Company replied

Rated 5 out of 5 stars

Thoroughly recommend this jewellers. Jo was extremely knowledgeable and helpful. She assisted us through the many options available and all with a big smile on her face. Jason’s experience with rare... See more

Company replied

Rated 5 out of 5 stars

The staff were very lovely and pointed us towards some jewelry and explained they can change the diamonds around to make colorful rings. Getting my ears pierced they were very kind and explained all t... See more

Company replied

Company details

  1. #100 of 288 best companies in Jewellery shop
  2. #46 of 131 best companies in Watch shop

Written by the company

Established in 1918, here at Strange the Jewellers in Wokingham we believe that jewellery is about more than just the trends; every piece tells a story. Each piece signifies someone's life through the journies they've taken, the special people they met along the way and the memories they have created. We stock a wide selection of our own silver, 9ct gold, 18ct gold, platinum and gemstone jewellery. As well as this we hold a selection of our favourite brands including Fei Liu, Uno de 50, Shaun Leane and Clogau. We are also exclusive stockists of Lucinda King Jewellery! If jewellery isn't your thing, then take a look at our watches from the likes of Citizen, Bering and Elliot Brown.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

A Kind and Professional Experience

I’ve bought many lovely pieces from Jo and Jason over the years, including my wedding rings, so when I needed advice on what to do with my Mum’s jewellery after she passed away, I decided to call in. Jo invited me to bring everything in and went through it with me, handling what could have been an emotional task with real sensitivity.

Jo's guidance was clear and helpful, and I was happy to accept the offer to buy the gold and silver. I also appreciated the practical advice on what to do with the remaining items. It was something I’d been putting off, and I’m very grateful for Jo’s help.

20 May 2026
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your kind words Karen and for placing your trust in us over the years. It truly means a great deal to know that you felt supported during such a difficult and emotional time.

It was a privilege to help you go through your Mum’s jewellery, and we’re so pleased that Jo was able to make the process a little easier and more comfortable for you. These moments are never just about the jewellery itself — they carry so many memories and emotions with them — so your feedback is especially meaningful.

Thank you again for your continued support, from choosing your wedding rings with us to coming back to see us when you needed guidance. We’re very grateful, and we’re always here if you ever need anything in the future.

With warmest wishes,
Jo & Jason

Rated 5 out of 5 stars

Nice jewellery

Nice jewellery, very fast delivery

7 April 2026
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Reply from Strange The Jewellers

Thank you for your review, as a small independent business we really appreciate customers kind words. Thanks again for shopping with us !

Rated 5 out of 5 stars

Excellent service and perfect earrings

I found the perfect 9ct gold open heart earrings on their website and easy to order. I received them in 2 days so really quick delivery service. They were well packaged and in a lovely pink jewellery box and I’m very happy with the earrings and would recommend this company

23 April 2026
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Reply from Strange The Jewellers

Thank you so much for your kind words!

We’re delighted to hear that you found the perfect pair of earrings and that your shopping experience was smooth from start to finish. It’s great to know the delivery was quick and that you loved the packaging as well—we like to make every order feel a little special.

We truly appreciate your recommendation and hope to see you again soon!

Rated 5 out of 5 stars

Excellent product and service

Next-day delivery - for no additional charge - was an unexpected bonus to finding the exact item I wanted. My new earrings are perfect - discreet, elegant and perfect as part of a sophisticated minimal stack. Very pleased with both service and product.

9 April 2026
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Reply from Strange The Jewellers

Thank you so much for your kind words! We’re delighted to hear that you’re happy with both the earrings and the service. It’s great to know they’ve found a perfect place in your stack. Enjoy wearing them! ✨

Rated 5 out of 5 stars

Lovely earrings!

Lovely earrings!
Speedy delivery!
Excellent service, thank you!!

15 April 2026
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Reply from Strange The Jewellers

we are so pleased that you love your purchase from our store. Thank you and thank you for your lovely review

Rated 5 out of 5 stars

Lifesavers!

I always use Strange the Jewellers. They are so friendly and professional. The other day, when my mother's left hand swelled up I asked them to cut off her wedding ring. They were very kind and gentle and sympathetic to a lady whose ring is so sentimental. They also explained how they could repair it so she could wear it again. Thank you Jo and Jason you were lifesavers!

2 February 2026
Unprompted review
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Reply from Strange The Jewellers

Thank you so much for your incredibly kind words. It truly means a lot to both myself and Jason that you took the time to share your experience.
We understand just how sentimental a wedding ring can be, and we’re so glad we could help your mother during what must have been a worrying moment for you all. Our priority is always to treat every piece and every customer with the care, respect, and sensitivity they deserve.
Thank you again for your trust and support. it really does mean the world to us.

Rated 5 out of 5 stars

Excellent quality arrived well within…

Excellent quality arrived well within delivery dates. Would use this company again.

16 January 2026
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Reply from Strange The Jewellers

Thanks so much! We’re really happy to hear everything arrived on time and that you’re pleased with the quality.

Rated 5 out of 5 stars

Very fast

Very fast, and whilst the initial product of my choice was not available after I ordered, they quickly offered a suitable replacement at no extra charge and followed up by a call, rather than just an email

17 December 2025
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Reply from Strange The Jewellers

Thank you so much for taking the time to leave this review. We’re really glad we could sort things out quickly and find a suitable replacement for you. We believe a quick phone call can make all the difference, so it’s great to hear that was appreciated. Thanks again for your understanding and for choosing us!

Rated 5 out of 5 stars

Great service

Great service, fast delivery item well packaged, competitively priced, love heart sweets were a great touch!

2 December 2025
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Reply from Strange The Jewellers

Thank you so much for your lovely review and kind words as an independent jewellers it really means the world to us. Merry Christmas and happy new year

Rated 5 out of 5 stars

Earings

Ordered earings as a present for Christmas. Lovely earrings. Came in good time excellent service.

11 December 2025
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Reply from Strange The Jewellers

Thank you Bridget for your kind review. We are so happy that you love the earrings. Merry Christmas!!

Rated 5 out of 5 stars

Lovely little surprise in my parcel

Item arrived super fast, packaged great and lovely little surprise in the parcel.
Little touches like the sweeties make it stand out from the crowd and make it a first port of call when purchasing again.

6 December 2025
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Reply from Strange The Jewellers

Thank you for leaving such a lovely review Julie. We pride ourselves in making each customers experience extra special, whether that is in store or online. Those small touches are our way of saying thank you, and it means a lot to know they made a difference! Merry Christmas!

Rated 5 out of 5 stars

My husband bought this watch for me for…

My husband bought this watch for me for xmas so I haven't seen it yet, but the item arrived super fast in size appropriate packaging. I have had a citizen watch for over 20 years and it's still going but I thought a new one would be nice and my hubby agreed to get me one for xmas, so I chose this one. Just hope it's as good as my old one!!!

2 December 2025
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Reply from Strange The Jewellers

Thank you so much for your review. Happy Christmas and enjoy your new watch. Thank you again for shopping with us

Rated 5 out of 5 stars

What a fantastic and friendly service.

What a fantastic and friendly service.
Excellent packaging, delivery and service, thank you.
Highly recommend :o)

24 November 2025
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Reply from Strange The Jewellers

Thank you George! Your kind words and recommendation truly mean a lot to us. Merry Christmas :)

Rated 5 out of 5 stars

Many years ago I had my ears pierced

Many years ago I had my ears pierced, and they were not level, I made do, but it was certainly not perfect. Then I thought 'enough is enough ' and I Googled best ear piercing near me and Strange Jewellers came out with brilliant reviews so I made an appointment and was extremely impressed! Marilyn was able to pierce another hole above the current lower one safely, and level me up!! It is a lovely friendly jewellers, and from their reviews, to which I am now adding mine I can only say Strange Jewellers is a brilliant place for ear piercing, and I absolutely recommend them. I received the after care bottle to clean around the new piercing and can go back in six weeks for a check up, so a great process. Their shop is lovely and very welcoming, plus you can see all their beautiful jewellery!! Thank you again!

11 November 2025
Unprompted review
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Reply from Strange The Jewellers

Thank you so much Sue for your lovely review and sharing your experience. We are over the moon that you love your new piercing and so pleased that you came to see us. We can't wait to see you again at your check up appointment. Thank you again

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