Studentsonthegreen Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Estate Agent

Written by the company

At Students on the Green we offer high standard accommodation for young people from the UK and overseas studying at the Royal Holloway University of London. Our properties in the suburbs of Egham and Englefield Green provide an ideal environment in which to study, relax and socialise.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

My experience after 2 years

I rented private uni housing from SOTG for two years running while completing my degree. During the two years they remained kind, very quick to contact and helpful. From adding small items to rooms (in my case was some hooks on my door and a shelf) to replacing broken items (our oven broke in the second year) each and every time the response was organised and sorted for us really quickly, minimising our worry. Overall, they were patient and understanding the whole 2 years and it was one less stress to manage on top of studying.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I stayed in the same student housing…

I stayed in the same student housing for 2 years and I really enjoyed it. The landlord was responsive and helpful throughout our stay, the rooms were thoroughly cleaned on arrival and it was in a great location. It was a great house for my time at uni and I would recommend it to other future students.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Renting a student property through SOTG…

Renting a student property through SOTG has been an excellent, professional and stress-free experience. Issues occur within any property naturally, but they attend to any issue promptly and offer outstanding customer service. My second year at Royal Holloway was made a lot easier by having a good place to live run by a reliant agency.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I have had a really positive experience…

I have had a really positive experience with SOTG as a student and first time renter. Everyone I dealt with during my tenancy was helpful and friendly, and any issues were resolved quickly. I would highly recommend SOTG to any student looking to rent privately for the first time.

10 July 2023
Unprompted review
Rated 2 out of 5 stars

Slow and unhelpful

Slow to respond to urgent matters. Often rude and blameful on tenants. Not 24 hour contact available like originally stated. Problems had to be brought up multiple times before help was provided, most of the time was short term fixes.

9 January 2023
Unprompted review
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Reply from Studentsonthegreen

Hi Ellie – we are sorry to hear that you feel you’ve had a poor experience as we pride ourselves on our friendly and respectful approach and responding quickly to any matters that arise. We’ve looked back through email trails where we endeavoured to respond within 24 hours, although we did rely on other trade partners to resolve some maintenance issues which took a little longer. We would welcome further dialogue and ask you to contact Rebecca directly by phone or email.

Rated 5 out of 5 stars

Safe hands

SOTG have managed my property for almost 10 years and have done so with great professionalism and attentiveness. It is good to be in such safe hands knowing that I won't be bothered with the day to day running but will be kept informed when necessary. Highly recommended.

9 May 2023
Unprompted review

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