StudentUniverse Canada Reviews 157

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Can not access my flight information since they deactivated the Canada website. I have no flight information, confirmation number. There is no number to contact Student Universe Canada, and they are n... See more

Rated 3 out of 5 stars

The system didn't give me any discount even though my student status approved. I understood it easily because the ticket prices were the same with the flair airlines. So, if you don't give me (a stude... See more

Rated 5 out of 5 stars

I booked a one way flight on skyscanner website via student universe and for some travel restrictions and quarantine requirements i had to cancel it not long after i booked. I called the helpline and... See more

Rated 5 out of 5 stars

I really love the Student Universe platform for booking Flight tickets. They are the best and they gives the flight tickets Cheaper than all other booking sites. This is my Second time that am book... See more

Company details

Written by the company

StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.


Contact info

3.2

Average

TrustScore 3 out of 5

157 reviews

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Rated 5 out of 5 stars

I booked a one way flight on skyscanner…

I booked a one way flight on skyscanner website via student universe and for some travel restrictions and quarantine requirements i had to cancel it not long after i booked. I called the helpline and gave my details and it was done so quick and smoothly. Anyone looking to book flights can do tru studentuniverse. And fare i got was really cheap as well. From istanbul to Vancouver 485cad one way with 6.50hr layover in london uk.

18 April 2022
Unprompted review
Rated 5 out of 5 stars

There was a problem with my name on the…

There was a problem with my name on the credit card and I was already in a line up to get the boarding pass and then found in my messages that i did not have the ticket. The guys at the Student Universe went out of their way to make sure i got that ticket. I am so grateful and can't thank them enough!!!

You guys rock!!!

6 April 2022
Unprompted review
Rated 1 out of 5 stars

Not Great

Was on the phone with a rep for an hour just to get my booking confirmation. They wouldn’t accept my discount code, putting me on long holds, and was just not being very helpful with the questions that I had

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Getting Home From Brussels

Found a new travel site, decent prices, if it all works out, I intend to use them again this fall to travel from Canada to Europe (music festivals) and back again.

15 March 2022
Unprompted review
Rated 1 out of 5 stars

First time using the website and found…

First time using the website and found it weird that a merchant would be asking us to send in IDs and card numbers for verification. This isn't the first time purchasing airline tickets but certainly the last time I'll be using your service.

23 February 2022
Unprompted review
Rated 3 out of 5 stars

I forgot my student ID card in Canada…

I forgot my student ID card in Canada at the moment and I am out of the country.

I don't have a soft copy of it. I kindly request you to please accept the ID card that I have provided as It is my sister's student Id.

My sister tried booking a flight by creating an account from her name, but she was unable to, as your website wasn’t allowing to book that particular ticket.

Please advise what I should do in this case. As the prices are very high. Hope you understand my situation.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

My Review

I found the flights offer provided by StudentUniverse Canada really competitive. I had to visit my family back in my country in a rush and the process to take a flight at a reasonable student-like price was really good. Keep up with this.

20 February 2022
Unprompted review
Rated 1 out of 5 stars

It was a horrible experience

It was a horrible experience, after paying and ordering the trip, I got contacted from the travel agency and they demanded pictures of Credit card front and back, and pictures of valid ID’s from traveler and the person that paid with the credit-card.

There is no way need for pictures of my full ID, my credit-card front and back and the traveler.
This is exactly how creditcard freud comes alive. Shame on you! I canceled my tickets even it cost me more money. My creditcard was already charged and approved and then I was forced to send photo id and creditcard…the transaction was already done. I will now not get my money back till after a few pay-cycles did the company say…$1000.
I ended up paying $1500 for the ticket at Air Lingus. I lost $500! Avoid using them!!

10 February 2022
Unprompted review

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