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Study Mind Reviews 531

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TrustScore 4.5 out of 5

4.6

Educational institution
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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service and the personalized approach of the tutors, who provide detailed feedback and adapt sessions to individual needs. Reviewers are particularly impressed with the user experience, noting the efficiency and ease of finding a tutor and setting up sessions. However, some customers also noted issues with service, such as low audio volume during some classes, a lack of support from tech or customer service, and instances where courses did not take place as scheduled.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the tutors for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the sessions... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the helpfulness and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Study Mind typically sends you at least several tutor profiles to look at before you do a free trial with one of them. The profiles include a video clip of the Tutor talking about themselves so you ca... See more

Rated 5 out of 5 stars

Aside from the StudyMind website helping me set up an account and whatnot so easily, Pouria (my tutor) is incredible. To say that he is knowledgeable, helpful and clear would be an understatement.... See more

Company replied

Rated 5 out of 5 stars

medic mind is super great! they helped me make an account and set everything up, it was very easy to submit a request and find a tutor according to my specifications for every subject. one of the tu... See more

Company replied

Rated 5 out of 5 stars

The reviews really opened up areas that I need to focus on and helped understand any current NHS topics I need to read up on. This was so helpful as it really gave an idea of how it was. The tutors w... See more

Company details

  1. Educational institution

Written by the company

We can support you through personalised teaching in areas you are struggling with the most. Let us fill in the gaps and help you achieve your target grade.We believe that a personal approach is best when it comes to teaching and learning. So when you sign-up for our A-Level Biology or A-Level Chemistry tutoring, we’ll create your study plan and you’ll receive ongoing support tailored to your needs. Sometimes we all have that one A-Level Biology problem we just can’t figure out. Our tutors are experienced in working through tough questions, step-by-step

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

531 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Manageable and Clear

What is great about this platform is that they provide clear and not overly wordy or confusing tips and advice in preparation for the UCAT. Which has made learning about the different areas and understanding questions a lot easier and less stressful.

7 July 2024
Unprompted review
Rated 5 out of 5 stars

Taught very good specific techniques…

Taught very good specific techniques and strategies that some other UCAT platforms don’t teach that would be very helpful in the UCAT. I feel some the examples used don’t reflect the actual difficulty of some questions that appear in UCAT mock tests and would be better if these questions were included in the teaching session.

7 July 2024
Unprompted review
Rated 5 out of 5 stars

Great help

I’ve learned so much with their guidance and support, giving me confidence to succeed in the UCAT with their tips and tricks!

7 July 2024
Unprompted review
Rated 4 out of 5 stars

Online tutoring

I have found the online tutoring group sessions really helpful as a way to ease into the UCAT as it allowed me to understand all of the different sections and how I should approach each question type.

7 July 2024
Unprompted review
Rated 5 out of 5 stars

Super helpful

Very useful to know, made it very personalised and easy to understand! Super helpful!

7 July 2024
Unprompted review
Rated 5 out of 5 stars

amazing

amazing!
they offered me a ucat session which was very comprehensive covering all the topics that i needed to know of. all of my questions were answered and i now understand how to tackle the different types of questions. definitely recommend!

7 July 2024
Unprompted review
Rated 4 out of 5 stars

UCAT webinar

The person leading our UCAT webinar, Adam, was superb. He pushed everyone whilst also being extremely clear in his explanations.

7 July 2024
Unprompted review
Rated 5 out of 5 stars

The interactive slide shows

The interactive slide shows which predicted the mistakes we made as hcat students was impressive as it showed how 100 % good this course is. Also the tutor are posite good vibes and teacher. Overall my experience was excellent 👌.

7 July 2024
Unprompted review
Rated 4 out of 5 stars

Excellent UCAT help

This is truly one of the best UCAT help sessions that I have attended. Extremely professional and the tutors are very engaging and involves the attendees constantly, unlike other sessions that I have attended.

7 July 2024
Unprompted review
Rated 5 out of 5 stars

UCAT HELP

Gave me a greater understanding of the UCAT and what is required from me. I have a greater insight into the exam and feel more confident

7 July 2024
Unprompted review
Rated 4 out of 5 stars

UCAT questions banks

Their Questions banks are really useful and were recommended to me by teachers and tutors. It goes through each section carefully and is great preparation for the UCAT exam.

7 July 2024
Unprompted review

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