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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service and the personalized approach of the tutors, who provide detailed feedback and adapt sessions to individual needs. Reviewers are particularly impressed with the user experience, noting the efficiency and ease of finding a tutor and setting up sessions. However, some customers also noted issues with service, such as low audio volume during some classes, a lack of support from tech or customer service, and instances where courses did not take place as scheduled.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the tutors for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the sessions... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the helpfulness and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Study Mind typically sends you at least several tutor profiles to look at before you do a free trial with one of them. The profiles include a video clip of the Tutor talking about themselves so you ca... See more

Rated 5 out of 5 stars

Aside from the StudyMind website helping me set up an account and whatnot so easily, Pouria (my tutor) is incredible. To say that he is knowledgeable, helpful and clear would be an understatement.... See more

Company replied

Rated 5 out of 5 stars

medic mind is super great! they helped me make an account and set everything up, it was very easy to submit a request and find a tutor according to my specifications for every subject. one of the tu... See more

Company replied

Rated 5 out of 5 stars

The reviews really opened up areas that I need to focus on and helped understand any current NHS topics I need to read up on. This was so helpful as it really gave an idea of how it was. The tutors w... See more


Company details

  1. Educational institution

Written by the company

We can support you through personalised teaching in areas you are struggling with the most. Let us fill in the gaps and help you achieve your target grade.We believe that a personal approach is best when it comes to teaching and learning. So when you sign-up for our A-Level Biology or A-Level Chemistry tutoring, we’ll create your study plan and you’ll receive ongoing support tailored to your needs. Sometimes we all have that one A-Level Biology problem we just can’t figure out. Our tutors are experienced in working through tough questions, step-by-step


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

531 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Informative webinars

I just attended the free webinar series from Medic Mind and enrolled in the interview course. So far, the students, who are clearly hard-working, have explained everything well, such as the roles of a doctor and the way to address ethical issues.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Medic mind meeting

Very informative thank you very much really appreciate your support. Really helped me understand the different specialities and secure a better understanding of which field I want to go in.
Thank you

9 November 2024
Unprompted review
Rated 4 out of 5 stars

Really informative webinars

Really informative webinars, with precise help for interviews, led by Aashir and Sam. They go into depth about the various things you need to know, and explain questions well. Helpful to have a med student, and they give constructive feedback. Thanks so much!

9 November 2024
Unprompted review
Rated 4 out of 5 stars

Great interview webinar

Great interview webinar. Introduced detailed roles of doctors and the reasons you could answer questions about why you want to become one. And answered questions in good detail too.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

The webinars I attended were very informative

The webinars I attended were very insightful. I appreciate tremendously the presenters that were able to provide in depth clarification on hot topic questions for the healthcare profession and answer questions. They're slides and scenarios were applicable to medical students in their application cycle.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Great webinars

The webinars are very easy to understand and the tutors go to great lengths to help the applicants as much as they can with their process of applying for medical school. One key thing I learnt was the way to eloquently differentiate nurses and doctors in interviews.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing interview skills webinar

I enjoyed the interview prep session as it was very insightful, I learned many aspects that make medicine enjoyable and how to relate work experience and extra curriculars to medicine. It certainly solidified my motivation for medicine!

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Medic Mind webinars

I think that the MedicMind sessions have been very useful and informative, as they have thoroughly explained different interview question types and how to answer them.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

It was absolutely great

It was great. It makes me more aware of what to come in the future. I advise this for anyone who wants to do medicine . They talk about all scenarios and it makes me more confident about interviews in the future.

2 November 2024
Unprompted review

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