Good product!

Sugru actually works after fixing my phone charger. The only thing I didn't like is that it took a lot of my time to smoothen the mould where no visible marks are shown. The fact I paid $10 just for 3 sugrus is a little pricy for it's object, but overall it's a good product. I recommend it!

Reply from Sugru

Hi Kirsten,

Thanks for taking the time to leave a review!

I'm very happy to hear that you liked the product, and that you've put it to such good use! I appreciate your comments about the price - we're always looking to improve both the service and the product so we'll keep this in mind. And as a tip for a very smooth finish, dip your finger in soapy water and rub it gently over the Sugru after you've applied it.

If there's anything else that we can help with in the meantime please don't hesitate to email us at hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

The product came with 4 packets..

The product came with 4 packets... The first two were hard already..finally got something pliable out of the third...don't know if the fourth packet works or not....what a waste of money!

Reply from Sugru

Hi Pamela ,

Thanks for taking the time to leave us some feedback.

I'm very sorry to hear you didn't get the chance to use your Sugru! Your Sugru be near the expiration date or there may have been a quality issue here. I do understand that it can be frustrating to waste your Sugru, please drop us an email to hello@sugru.com and we'll get this sorted for you. We'll look forward to hearing from you.

Kind Regards,

Jordan
Sugru Customer Support

Sugru keeps things going

Have been using Sugru since it first appeared and it is now an essential item: repairs of all kinds done, from mug handles to reading glasses, and endless electric cable fixings.

Reply from Sugru

Hi Mrs Parmenter,

Thank you for your lovely review, and for your support throughout the years, it's appreciated very much!

We're glad you enjoyed working on your many fixes!

If there's anything we can help you with at all, please do let us know.

Jordan,
Sugru Customer Support

Only the latest review will count in the company's TrustScore

it's cool

it's cool. it's sustainable. it's versatile. been buying it since years now and i love it. fixed my camper, fridge, wires, hdd, shoes and much more.

Reply from Sugru

Hi Lolli,

Thank you for your lovely review, it's appreciated very much!

We're glad you enjoyed working on your many fixes!

If there's anything we can help you with at all, please do let us know.

Jordan,
Sugru Customer Support

I love Sugru

Excellent site and excellent products!

Reply from Sugru

Thank you for your lovely review, Marco, it's much appreciated!

If there's anything we can help you with at all, please do let us know.

Katie, Sugru Customer Support

This stuff is just the best for fixing stuff

This stuff is just the best for fixing things, especially my iPhone charging cable!

Reply from Sugru

Hi Nick,

Thanks for taking the time to leave us a review!

It's great to hear Sugru has been useful for you, especially in keeping your iPhone cable going longer!

If we can help you with at anything at all, please don't hesitate to drop us an email to hello@sugru.com. :)

All the best,

Katie
Sugru Customer Support

I have used Sugru for so many things!

I have used Sugru for so many things! The shower, headphone cables, charging cables, grips on my computer and other electronics, fix a handle, etc. SO useful.

Reply from Sugru

Hi Mitch,

Thanks for taking the time to leave us a review!

It's fantastic to hear that Sugru has been so useful all around the home for you! If you haven't already, why not upload a photo or two of your fixes here (sugru.com/upload), you'll then be entered into our Fix of the Month competition and be in with a chance of winning loads of free Sugru!

If there's anything we can help you with at all, please don't hesitate to drop us an email to hello@sugru.com - thanks!

All the best,

Katie
Sugru Customer Support

Love it!

Started using it on my computer cords and my son's cables and we love it! Wish we can choose any colour of our choice. Most of it are already packed in sets. Anyway, its great!

Reply from Sugru

Hi Napoleon,

Thanks for taking the time to leave us a review.

I'm glad to hear that you're having fun with your Sugru!

I'll pass on your feedback about the range of colours we offer, and if we have an option to choose your own colours in future, we'll make sure to let you know!

If there's anything we can help you with, please don't hesitate to drop us an email to hello@sugru.com.

All the best,

Katie
Sugru Customer Support

I used black Sugru to seal a water butt…

I used black Sugru to seal a water butt tap when I couldn't reach the nut on the inside.... it had fallen off. The Sugru has been strong enough to hold back the water and seal the tap unit

Reply from Sugru

Hi Maggie,

That's fantastic, thanks for sharing and leaving us a review, it's much appreciated!

Of course, if there's anything at all we can help you with, feel free to drop us an email to hello@sugru.com.

All the best,

Katie
Sugru Customer Support

In love with everything SUGRU

Just loving your product and am so happy with your customer services. Once had a delivery been lost in a remote area in far North Queensland, Australia and you were so enormously kind to replace the order at no cost. Thanks again!
Also love your website, the emails filled with wonderful stories and constantly new inspirations to hack stuff.
We need to look after our planet.
I love fixing.
I love up cycling and recycling.
Creativity always :)))

Reply from Sugru

Hey Astrid!

Thanks for writing in and thanks for supporting Sugru! Happy to hear that you like our website and stories too! :)

As always if there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Brilliant product

Brilliant product, fixed/improved loads of things with this stuff. Fast shipping too.

Reply from Sugru

Hi Grant,

Thanks for your awesome review!

We hope you have loads of fun with your Sugru, and we'd love to know what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Awesome product!!

Reply from Sugru

Hi Rose,

Thanks for your awesome review!

Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

All the best,
Jordan
Sugru Customer Support

product was delivered on time and in…

product was delivered on time and in good shape but has not performed the way I hoped. it did not glue my favourite shoe back together

Reply from Sugru

Hi Francien,

Thanks for taking the time to leave us a review.

I'm very sorry to hear that your Sugru fix didn't work out as planned, I understand this must have been disappointing.

Sugru fixes to the upper and outer areas of shoes such as patching tears in fabric, or sealing small cracks work very well, but our experience with Sugru fixes to the soles of shoes are very much a mixed bag – the constant impact and abrasion often means these fixes are just not durable enough. We've had several people who have attempted making or attaching whole soles and the results are similarly not so great for the same reasons of durability.

I've dropped you an email to the email address you used to place your order with us, I'll look forward to hearing back from you so we can get this sorted out for you - thanks!

All the best,

Katie
Sugru Customer Support

I love my Sugru

I love my Sugru! It's fixed my laptop charger, my coffee grinder, and a pot lid whose handle came off. I hung onto it for 15 years, thinking a solution would present itself - and look! it did!

Reply from Sugru

Hi Francisca,

Thanks for taking the time to leave us a lovely review!

If you haven't already, we'd love to see some photos of your fixes! Upload to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of free Sugru, of course!).

If there's anything we can help with at all, please feel free to drop us a line at hello@sugru.com.

All the best,

Katie
Sugru Customer Support

I'm a Sugru supporter since the…

I'm a Sugru supporter since the beginning of it. This time i've topped up my Sugru stock to build a Lego table for my daughter. I was planning it for a few months ago, but now I've built the perfect Lego 'workshop' for my daughter. She's so happy now ;)
I would had had it when I was a child.

Reply from Sugru

Hi Jordi,

Thanks for your support and lovely review, we're glad to hear your daughter is happy with the Lego workshop you've built!

We hope you have loads of fun with your Sugru, and we'd love to see what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Excellent material

Excellent material, does very well whatever is necessary, but it is always a dilemma is the price. Is the repair or the function worth the money involved. But if this decision is positive then it will be very good.

Reply from Sugru

Hi Diderico,

Thanks for taking the time to leave a review!

I'm very happy to hear that you loved the product, and that you've put it to such good use! I appreciate your comments about the price - we're always looking to improve both the service and the product so we'll keep this in mind.

And if there's anything else that we can help with in the meantime please don't hesitate to email us at hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Used it on my ipad cord

Used it on my ipad cord. In two it cracked!

Reply from Sugru

Hi Irene,

I'm very sorry to hear that you didn't have a good experience with your Sugru, I realise this must have been disappointing! Sugru fixes to cables are really popular in the community and generally produce great results, so I'm sure we can get this sorted for you!

I'll drop an email to the email address that you used to place your order with us, I'll send along some tips on how to go about your fix again and we'll get some replacement Sugru sorted for you too!

I'll look forward to hearing back from you!

All the best,

Katie
Sugru Customer Support

As advertised

Product as advertised. Service was great. Love the fact that I can DIY.

Reply from Sugru

Hi April,

Thanks for your lovely review!

We hope you have loads of fun with your Sugru, and we'd love to know what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Easy to use

Easy to use, no mess

Reply from Sugru

Hi Gill, thanks for taking the time to leave us a review! We're glad to hear that Sugru was easy to use for you, we'd love to hear from you about what you worked on! You can upload a photo or two of your fixes to our website here (https://sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of free Sugru, of course!). If there's anything at all we can help you with, please don't hesitate to get in touch with us at hello@sugru.com. All the best, Katie, Sugru Customer Support

I have been using sugru for many years.

I have been using sugru for many years.
I love it :)

Reply from Sugru

Hi Roy! Thanks for leaving us a lovely review, and for supporting us over the years! If there's anything at all we can help you with, feel free to drop us an email to hello@sugru.com. All the best, Katie, Sugru Customer Support

Sugru Reviews

2,800 • Great

Write a review

Write a review

Good product!

The product came with 4 packets..

Sugru keeps things going

it's cool

I love Sugru

This stuff is just the best for fixing stuff

I have used Sugru for so many things!

Love it!

I used black Sugru to seal a water butt…

In love with everything SUGRU

Brilliant product

Awesome product!!

product was delivered on time and in…

I love my Sugru

I'm a Sugru supporter since the…

Excellent material

Used it on my ipad cord

As advertised

Easy to use

I have been using sugru for many years.