Over month ago bought bitcoins (3000 euros) and still not get and no refund. Many times messages and amazing explanations, now it's gotten to the point where they don't respond anymore and the best t... See more
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I recently used the cryptocurrency exchange "Swaps.app." Eventually, I received my funds as promised, but the process was complicated due to the inefficiency of their customer service. I did not recei... See more
Company replied
Good experience. Safe method. Reasonable fees. It's only not for use in a hurry, usually takes several hours
It’s basically user friendly but the delay in completing my purchase was far too long. Almost an entire day every time.
Company details
Written by the company
Buy and sell crypto on Swaps securely with Visa/Master card and Apple Pay at the lowest fee. Available in 180 countries with 24/7 support.
Contact info
Harju maakond, Põhja-Tallinna linnaosa, Peetri tn 7-4, 10415, Tallinn, Estonia
- support@swaps.app
- swaps.app
You should know
3.0
Average
46 reviews
Asks customers to review
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It was success and instantly!
15 November 2023
Unprompted review
Good service with tasty fee
14 November 2023
Unprompted review
First time buying crypto and it turned…
First time buying crypto and it turned out to be so easy breezy. I like the style and way it looks. Great service
30 August 2023
Unprompted review
I made a purchase
I made a purchase. It was very fast, verification took only few minutes. Used Apple Pay. Very easy! Trustable
15 June 2023
Unprompted review
Just was checking how user can receive…
Just was checking how user can receive crypto from someone who has only bank card, works amazing!
23 July 2023
It was very fast!
30 June 2023
Unprompted review
Very nice
Very nice. Easy KYC, I bought btc, the actual commission they have is one of the most profitable, everything went quickly.
23 June 2023
Unprompted review
Do not use this crypto provider SCAM SCAM
Do not use this crypto provider they take money from your account and don’t deliver the crypto then ask you to prove the money has left your account there a joke and the customer service is shocking!
Now asking for more information 3 hours after I purchase the crypto they shouldn’t take money from you before you fully verify now there ignoring me on live chat and through email and not giving me a refund! Now the transaction has been cancelled and I still haven’t had my money back! SCAM SCAM SCAM AVOID
5 June 2023
Unprompted review
Reply from Swaps
Hello, Craig! Please, kindly contact us at support@swaps.app by providing your account email. We will look into your case. Thank you!
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