Very quick response through the app to confirm the job first and also costumer service good looking after the costumer. I wanted to bring my bike somewhere I wasn’t there yet and I had to fly becau... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man. Thank you. A great experience so far. Let's hope he can deliver successfully.
Company replied
This was my first experience with Swiftee, it was so easy to log and book this service and they arrived to collect package within 20 mins and delivered straight away. I will be back soon.
Company replied
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.6
Excellent
193 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Driver today was friendly respectful and did the job with pleasure
Thank you
23 December 2025
Unprompted review
Reply from Swiftee
Thank you, Chaya! We’re delighted to hear the driver was friendly and respectful and made the experience a pleasure 🌟
Great delivery with kindness!
18 December 2025
Unprompted review
Reply from Swiftee
Thank you, Martin! We’re glad your delivery was handled with care and kindness 😊
Swiftee are fast
Swiftee are fast, professional and great value.
Superb customer service.
16 December 2025
Unprompted review
Reply from Swiftee
Thank you, Yitzi! We’re really pleased to hear you found Swiftee fast, professional, and great value 🚀
Arrived on time to collect
Arrived on time to collect, delivered on time . Excellent service . I will definitely use Swiftee again.
8 December 2025
Unprompted review
Reply from Swiftee
Thank you, Patricia! We’re delighted everything ran on time and really appreciate you choosing Swiftee again 🚚
Brilliant service
A brilliant, reliable, friendly and incredibly quick service. I am so happy and relieved to have found Swiftee. I lost my keys and needed to get my spare set from the other side of London and they did this in 1 hour. I’ll be using Swiftee again for sure!
6 December 2025
Unprompted review
Reply from Swiftee
Thank you so much for the amazing feedback! We’re really glad we could help in a stressful moment and get your keys across London so quickly 🔑
Very efficient service!
3 December 2025
Unprompted review
Reply from Swiftee
Thank you, Carol! We’re happy to hear you found the service efficient 🚀
Excellent service!
28 November 2025
Unprompted review
Reply from Swiftee
Thank you, Tracy! We really appreciate your feedback and are glad you had an excellent experience 🌟
I was informed of expected delivery…
I was informed of expected delivery time, contacted driver who arrived promptly when he said he would. Very polite and helpful. Excellent service.
19 November 2025
Unprompted review
Reply from Swiftee
Thank you, Irit! We’re really glad the communication was clear and that the driver was polite, punctual, and helpful — much appreciated 😊
excellent service
excellent service. picked up and delivered extremely quickly
11 November 2025
Unprompted review
Reply from Swiftee
Thank you, J Katz! We’re delighted to hear your delivery was picked up and completed so quickly ⚡
Great communication and delivery
Always great communication via updates and smooth delivery. Thank you!
8 November 2025
Unprompted review
Reply from Swiftee
Thank you, Pat! We’re really pleased you appreciated the clear updates and smooth delivery 📦
Very nice and cheerful driver.
22 October 2025
Unprompted review
Reply from Swiftee
Thank you for the lovely feedback! We’re glad our driver made your day with their cheerful attitude 😊
Excellent service
20 October 2025
Unprompted review
Reply from Swiftee
Thank you, Mohamed! We’re thrilled to hear you were happy with our service 🌟
You we very helpful yours service is …
You we very helpful yours service is very good your driver was very careful and courteous with his service you should be proud of him thank you for all your help
13 October 2025
Unprompted review
Reply from Swiftee
Thank you, Ian! We really appreciate your kind words — our drivers take great pride in being careful and courteous 🙌
Reply from Swiftee
Hi Andrea! Thanks for your great feedback. We’re so glad you found our service fast and affordable 🚀
Reply from Swiftee
Hi there Tamara, we're happy that you found our customer care team useful and we appreciate you taking the time to rate us ✨
The constant contact with the driver. And the driver was very helpful
Your driver was very helpful kind and understanding
28 September 2025
Unprompted review
Reply from Swiftee
Hi there, thank you for your rating, we’re glad our rider was kind! 💛
Fantastic service and very efficient
Fantastic service and very efficient! Will definitely use again
23 September 2025
Unprompted review
Reply from Swiftee
Hi Keerthi 👋, great to hear you enjoyed the service, thanks for cheering us on 🥂
Fast wreath and nice driver with a smile
Fast wreath and nice driver with a smile
19 September 2025
Unprompted review
Ensured delivery happened!
I wasn’t home and the driver went out of their way to ensure the parcel was left securely by the front door (behind a secure door to the building).
6 September 2025
Unprompted review
Reply from Swiftee
Hi Nic, we're glad to hear you had a great experience, delivering packages safely and securely is our motto! 🚀
swiftee and saftey is one word
swiftee is the best and the most simple way to ,and the most safe way to send parcels , it takes seconds till when the reider areives to your door step, the app has no adds so you can order much faster, its thr most simple and easy way to send a parcle S-A-F-E-T-Y and secure , i highly recommend evryone to download the swifftee app , again when its swiftee its safe.
1 September 2025
Unprompted review
Reply from Swiftee
Hi Abraham, we really appreciate your review and recommendation 🎱
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