Very quick response through the app to confirm the job first and also costumer service good looking after the costumer. I wanted to bring my bike somewhere I wasn’t there yet and I had to fly becau... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man. Thank you. A great experience so far. Let's hope he can deliver successfully.
Company replied
This was my first experience with Swiftee, it was so easy to log and book this service and they arrived to collect package within 20 mins and delivered straight away. I will be back soon.
Company replied
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.6
Excellent
193 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Fast and secure
1 May 2024
Reply from Swiftee
Hi there Cheskel! Thank you for taking your time to rate us ⭐
Aimee, Customer Support
Reply from Swiftee
Hey Cecilia. Thanks for your recommendation! We look forward to servicing you again soon! 🏆
Aimee, Customer Support
Fast, reliable and cheap
A very easy website to navigate. No need to call for a quote - do it all online.
Pick up time was in 20minutes from placing the order.
Could visibilt track the courier on an interactive map.
Much cheaper than any other same day London courier I looked at.
5 March 2024
Reply from Swiftee
Hi Jack!
Thanks for taking the time to leave your feedback. We’re glad we did it snappy for ya 🤩
Aimee, Customer Support
Reply from Swiftee
Hey there Aharon!
Thanks for taking your time to rate our service🥂
- Aimee, Customer Support
I highly recommend this Swiftee for…
I highly recommend this Swiftee for local courier service for its quick, efficient, and fairly priced delivery. I will definitely use it again in the future.
6 February 2024
Reply from Swiftee
Afternoon, Abner!
Your recommendation is highly appreciated. We're glad you had a good experience! 🔥
- Aimee, Customer Support
Reply from Swiftee
Thanks for taking the time to leave feedback! 🚀
- Aimee, Customer Support
Reply from Swiftee
Hey! Thanks for stopping by and sharing your positive experience with us.
- Aimee, Customer Support
They overbooked my time
They overbooked my time. I booked for an hour, between 1pm to 2pm. They have arrived 20 mins before and had another customer at 1:15. So I had to ask for my rights to keep an hour booking. Still, they left way before my booking time.
7 January 2024
Reply from Swiftee
Hi Maysa!
Thanks for sharing your experience. After investigating this case and talking to you, it seems that there has been a misunderstanding. The parameters of the service doesn't include a booking of a selected time rather a direct delivery. With that said, we've offered to refund you for the delivery as a gesture of goodwill. We hope to see you back soon!
- Aimee, Customer Support
Reply from Swiftee
Thanks Chilly! Glad we were friendly and fast 💨
- Aimee, Customer Support
Fast and Best courier company in…
Fast and Best courier company in London, Top Customer Service and job gets completed within no time.
13 December 2023
Unprompted review
Reply from Swiftee
Hi Leo! Thanks for adding your feedback, we appreciate it! Happy Christmas 🎅
- Aimee, Customer Support
Amazing
Amazing! It was as easy as 1-2-3 ! The driver kind and helpful! Excellent service! Thank you!
6 December 2023
Reply from Swiftee
We’re so glad you found our service efficient! Thanks for stopping by and providing your feedback 🔥
- Aimee, Customer Support
Amazing job!!
5 December 2023
Reply from Swiftee
Thank you for your review. Great that we nailed it. As usual 😉
- Aimee, Customer Support
Reply from Swiftee
Heya 😀
Thanks so much for your feedback. We’re glad you found us reliable. Cheers 🥂
- Aimee, Customer Support
Great service
21 November 2023
Reply from Swiftee
Thanks a lot for leaving a positive rating. We’re glad we were able to assist you!
- Aimee, Customer Support
Reply from Swiftee
Hi Elazar! Thank you for your feedback it’s great that we were helpful 🔥
- Aimee, Customer Support
Good service reliable
27 November 2023
Reply from Swiftee
Thanks for your positive comments, we’re honoured to be serving you!
- Aimee, Customer Support
Great service swift response
21 November 2023
Reply from Swiftee
Hey David, we're so glad we scored ⚽, thank you!
- Aimee, Customer Support
Reply from Swiftee
Great to hear! Thanks for taking the time to share the love 🤝
- Aimee, Customer Support
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