Tajima Direct Reviews 210

The customer service is great with Tajima Direct. Jacob is awesome to work with!

I received my new sunglasses and I’m so happy with them. Thank you

Great experience. My lenses were pretty scratched up in my designer frames. I havent worn them due to seeing the scratches when wearing. Tajima did a great job and I actually like my new lenses better than the original.

Best customer experience I've ever had in my life! There is a reason why there are loyal and dedicated Tajima customers and I'm now one of them, thank you again for the great custom lenses.

Tajima-Direct made prescription lenses for my Costa Blackfin Pro sunglasses. Great at first, but the mirror coating started to crack and wear off at about 15 months of daily use. I always wash and dry them with soft cloth, which I have done with many other sunglasses that have lasted me years. i sent them in for a warranty evaluation and the owner, Jacob, said the wear was NORMAL. not acceptable for the price of the lenses. I now buy directly from the brand, which are made by Barberini, Italy. Twice the quality in optics.

First I tried the manufacture, they only offered a discount coupon. When I found out about this company was thrilled to give them a try.
The shipping was easy the price was fair, the communication was unbelievable and the glasses are perfect,
I no longer need to worry about dropping my glasses!

My experience with Tajima is one hundred percent the opposite of the horror show I experienced repeatedly and with an unsuccessful end with the Lensabl folks!

They did a great job fillinf my prescription for progressive lenses.

I am totally thrilled with the customer service at Tajima.
Jacob was accommodating. He is a man of his word. The lenses I purchased are of very good quality. I had 5 pairs done and I have nothing to complain about. The process was flawless. If your thinking about getting new lenses in you sunglasses, think no more, just do it, you won’t regret it. Thank you, Thank you.

Communication, product, fit and finish and how they operate should be a model for all companies. Jacob kept me informed through the process and was even willing to hold my frames until I could send a segment height measurement for them. Just got my costas back and the segment height they esitmated is spot on. So good, I sent them another pair for lenses.

I had a pair of Gucci sunglasses, and I was told by my eye doctor I could not replace the lenses. I found this website, and I am blown away by how fast and easy this process was. My lenses are amazing, and I could not be happier with the results and communication during this process! I will recommend it to everyone.

Had a pair of Maui Jim Black Coral kick ass sunglasses that I could not wear anymore cause needed the prescription. Came across Tajima Direct and they solved my problem. Lens look great. Jacob was great to work with. Well recommended!

I had a pair of discontinued Maui Jim frames in like new condition. Because they were discontinued, Maui Jim would not install progressive lenses so I was out of luck. I contacted Jacob at Tajima Direct, and he and Steve were more than helpful. I received my glasses back from them and I am very impressed with the quality and how clear the lenses are. I would recommend them highly and know I will be using them in the future for all my sunglasses. Awesome customer service!

My experience with Tajima was exceptional. I have a prescription that is difficult fit into a lot of sunglass frames I like. Tajima was able to make and install lenses that were substantially lighter into frames that the sunglass company could not do. I ended up with the frames I wanted with lighter lenses than would have come from the manufacturer.
Customer service was top notch from start to finish. I can’t say enough on how happy I am with Tajima.
Highly recommended.

This is a quality lense, excellent customer service and quick turn around. I had a pair of Persols. The glass lense shattered after a many years of use. I purchased new lenses from a lower cost site. Worked well enough but was scratching and getting a weird oil and water look to it. This new lease and crystal clear. Glad I took a chance. Thank you for the service

Wow! Dealing with Tajima Direct, and Jacob in particular, was great. I absolutely LOVE my progressive lenses that they put into my existing Maui Jim frames.

My Maui lenses started to peel, and Maui said I was out of warranty and nothing they would do for me. My husband did some research and found great reviews of Tajima Direct, so I decided to give them a try. I am extremely happy I did. The cost of my progressive lenses was half the price of Maui lenses. They have free shipping to/from and the turnaround time was incredible.

I highly recommend Tajima Direct and will definitely do business with them again and have shared my positive experience with friends and family.

Thank you again, Jacob, you were a pleasure to deal with and your product exceeded my expectations. My lenses are crystal clear, and I am grateful I had a choice instead of assuming Maui was my only option.

I had a pair of 16 year old Maui Jim sunglasses lenses replaced and am very happy with the results. Lenses are even better than the originals. Thank you for giving my favorite pair of shades a second life!

customer follow up and communication was outstanding.
Turn around time was fast
lens was great, very clear with no distorting .

Great communication and quick service. They revived a pair of Oakley Sunglasses that neither Oakley nor Fuse lenses could take care of for me. I wore them today for 18 holes of golf and they were great.

Great service, great product and outstanding communications. I'm recommending Tajima to my family and friends.

The lens colour was needed for flying, where the requirement was to improve the definition of clouds for gliding - so I could see where the lift was best.

I left the colour choice to Tajima and they chose well because the lens are the best I have used, and the short distance reading is well positioned in the bottom corners to read the instruments with no visual distortion in the process.

Excellent! Thank you. John

Great communication. We were hesitant to try on-line lens replacement but Tajima made it very easy. The product we received is great quality and the workmanship is great! Everywhere we went said they couldn’t replace our prescription Maui Jim lens with our new prescription. Tajima did that for us. We couldn’t be happier.