The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more
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Review summary
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Reviews shaping this summary
For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more
Company replied
I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $1... See more
Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more
Company replied
Company details
About TaxSlayer
Written by the company
100% accurate. Maximum refund guaranteed.
TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.
START FOR FREE
ESTIMATE MY REFUND
Guaranteed Maximum Refund
Simple. 100% Accurate. Maximum Refund Guaranteed.
We guarantee you will receive the maximum refund you are entitled or we will refund you the applicable TaxSlayer purchase price paid.
Contact info
945 Broad St, 30901, Augusta, GA, United States
- (706) 922-6741
- support@taxslayer.com
- taxslayer.com
4.2
Great
31K reviews
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Good - but they make mistakes
This is the 4th year I am using TaxSlayer. I like the convenience of it, but they are by no means perfect. One example, when preloading my 1099-R's they had 2 of them reported as Railroad 1099-R's although I've never had a railroad pension. It was completed and I was happy with my refund - until I spotted and corrected THEIR error. Luckily I did because IRS might not have been pleased that I was claiming a pension I'd never had.
10 April 2026
Reply from TaxSlayer
Hi Keith, Thank you for the positive review! We are incredibly happy to hear you had a positive experience with us. We are also happy you have been letting us help you slay your taxes for 4 years!
Tax Act had the forms needed for me to…
Tax Act had the forms needed for me to file and the instructions to file my taxes correctly. It was right on time to do the business I needed to take care of. Thank you so much!
16 April 2026
First time user
My first time using this and my overall experience is fair, options for what info to put in was very broad still had to use Google for exact definitions.
12 April 2026
Affordable
Always reliable and quick to respond by email when something doesnt work right. Far more affordable than other places.
1 April 2026
Easy to follow forms and guided…
Easy to follow forms and guided instructions made the experience tolerable.
12 April 2026
Reply from TaxSlayer
Thanks for choosing TaxSlayer! 😊
Cost
You all a charming people full price it’s suppose to free AGI UNDER 75K
I only make 31K
BATE A SWITCH
13 April 2026
Reply from TaxSlayer
Hi Pamela, Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future.
Reply from TaxSlayer
Thanks for your review, Jacob. We pride ourselves on our easy-to-use platform and excellent customer service. We’re happy to have you in the TaxSlayer family, and we look forward to helping you slay your taxes for years to come!
No transparency on reason for price increase
I was told an amount for an ez form, but It cost me 4 times as much. Trying to get my refund direct deposited I find out you have access to my checking account for a year.
12 April 2026
Reply from TaxSlayer
Hi David, Thank you for taking the time to share this feedback. Our rates typically change as the tax filing due date approaches. Many services increase their prices, but we still strive to be the best value in tax software. We look forward to serving you better in the future.
I really like your platform and I…
I really like your platform and I believe it to be the best. My only complaint is that if you can do federal and state for free, if you have to file two states, shouldn’t at least one of them be free when you have to pay on the classic version?
12 April 2026
Incorrect amount, my state tax wrong.
I was told I would be getting over $7,000 back from Oregon. Only $864.00 was given and I received a letter with an adjustment, the state changed everything. Now I have to go back over my taxes and see if I need to argue with the state. I have not received Federal yet. Not sure if that is messed up too. Why did I pay for a service that was wrong?
15 April 2026
Reply from TaxSlayer
Hi Timothy, Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future.
Astronomical Increase in fees
I've been a customer for a few years and I'm not happy with how high the cost has gotten to use this service. I won't be returning next year.
11 April 2026
Reply from TaxSlayer
We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.
I received a notice from the SCDOR that…
I received a notice from the SCDOR that they did not receive our 1099's with our tax return. My SC tax papers were submitted February 15th and we still have not received our returrn. Please check this out and advise ASAP
14 February 2026
Reply from TaxSlayer
Hi Terry, We’d like to assist you and just need a bit more information. Please give us a call at 706‑922‑6741. When you contact us, please have your tax documents available so we can help you as quickly as possible. Our support team will be happy to help with this situation.
I am so tired of trying to print a PDF…
I am so tired of trying to print a PDF out of your format with my taxes done on it. It is so hard to do that because you can’t separate it out and it always wants me to go back and start over. I am just tired of that it really sucks and I’ve been doing my taxes with you for over 10 years and it’s still a pain in the ass.
11 April 2026
Reply from TaxSlayer
Hi James, thank you for being a valued customer over the years. We are truly sorry that our product does not meet your expectations this year, as our goal is to be the best value and service in the online tax preparation industry. Thank you for providing feedback for us to address this concern.
My return should have been free, it wasn't
My return should have been free because I only had W2 and Unemployment but because Oregon uses 1099-MISC for unemployment instead of 1099-G, the program categorized me as a higher level tax client and charged me. I would not have selected Tax Slayer if I realized it would consider my unemployment as "other income" and charge me for a service that was described as free for my tax situation.
9 April 2026
Reply from TaxSlayer
Hi Nikki, thank you for being a TaxSlayer. We understand your frustration, and we are truly sorry that our product does not meet your expectations this year, as our goal is to be the best value and service in the online tax preparation industry. Thank you for giving us your feedback to address this concern, and we hope to see you again next season.
Tax slayer was easy to use.
Tax slayer was easy to use. I was surprised at how user-friendly it was. I get confused easily yet, with tax slayer I was able to do my taxes by myself.
11 April 2026
Reply from TaxSlayer
Glad we could help you #filefearlessly 💪
It was very easy and the way they guide…
It was very easy and the way they guide you is awesome!
13 April 2026
Reply from TaxSlayer
Thanks for choosing TaxSlayer! 😊
My State doesn’t tax my Military…
My State doesn’t tax my Military retirement. Your software automatically charged my income taxes and no way to correct it. I paid extra for help and no one was available!!! This won’t happen next year!
11 April 2026
Reply from TaxSlayer
We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.
file for free came to 100$ to file…
file for free came out to 100$ to file , false advertising, will not recommend or use next time
11 April 2026
Reply from TaxSlayer
Hi Dan, thank you for being a TaxSlayer. We understand your frustration, and we are truly sorry that our product does not meet your expectations this year, as our goal is to be the best value and service in the online tax preparation industry. We have several packages to choose from, including the Simply Free Edition, which allows you to file a simple tax return and one state return for $0. We aim to provide a guided, easy to use service and our customer service experts are very skilled, trained professionals that can assist through the filing process, if you ever have a question. We appreciate your review and hope you will continue to slay your taxes with us next season!
Fix Location of DL Info
I have been using taxslayer for many years now and it is an amazing program. Im not the hugest fan of the website layout changes or the tiny little edit button under finish and file that took me 12 hours to figure out how to correct my drivers license information. DL information used to be under personal information and it should go back to allow those states who require it to pull from that section for DL verification. I am extremely thankful to the technician that assisted me with finding the tiny button in order to fix my return and get it submitted in time. He was patient and extremely helpful and resolved my issue in minutes.
15 April 2026
Unprompted review
Reply from TaxSlayer
Hi Bill, Thanks for reaching out to us and our support staff. We look forward to helping you slay those taxes for years to come!
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