Techinthebasket.com Reviews 4,096

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 435 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the competitive pricing, often finding products significantly cheaper than other retailers, and appreciate the quality of the items received, which are frequently described as brand new and genuine. Many people report a smooth ordering process and good communication, with some even receiving their products much faster than expected, sometimes within a few working days. However, some customers also noted that delivery times could be slow, occasionally taking weeks, and a few experienced issues with tracking updates or even receiving incorrect products. There were also instances where customers did not receive order confirmations or tracking information promptly, leading to uncertainty about their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with receiving genuine,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Price

Consumers find price to be positive, with many reviewers reporting great prices and significant savings on... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with quick... See more

Quality

People report positive experiences with product quality, consistently finding items to be genuine, new, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I read reviews of the long delivery times AFTER I'd ordered an Ipad Air. I paid £20 for the 'rush delivery' and began to wonder if I was throwing good money after bad! However I placed my order on D... See more

Rated 4 out of 5 stars

Great price for an iPad Pro 11 - slow delivery (8 working days after order, so about a fortnight), but to be expected as coming from Hong Kong (it states 6-10 business days). Item was brand new, non-u... See more

Rated 5 out of 5 stars

EXCELLENT SERVICE I ordered 2 phones in error as my bank intiallyde lined to,pay. On contacting TINB they replied immediately and recognised my error taking steps to rectify to ensure i would receiv... See more

Rated 5 out of 5 stars

Easy to navigate website. Ordered Macbook Air M4. Super quick delivery. Received within 2-3 working days, quicker than expected. Genuine product. Factory sealed. This is a US version Product works fin... See more


Company details

  1. #56 of 69 best companies in Electronics Company
  2. #35 of 37 best companies in Camera shop
  3. #58 of 73 best companies in Mobile Phone Shop
  4. #83 of 90 best companies in Computer & Accessories store
  5. #5 of 5 best companies in Electronics Accessories Wholesaler
  6. #2 of 2 best companies in Road camera

Written by the company

Techinthebasket supplies top brand products with high quality and great price. Original goods and 100% new. Brand new, free UK delivery and 12 month seller's warranty. Techinthebasket offers customers low prices on all types of consumer electronics with no hidden costs. Shop now at Techinthebasket for new airpods, ipads, apple pencil, samsung watch, samsung phones, amazon tv stick, gopro, beats headphone and all types of cameras!


Contact info

Clearance Winter Sale

These are great deal. Don't miss out Winter Sale!

4.0

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant all round

Brilliant all round
Price amazing

23 January 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Techinthebasket......in the bag! :-)

I am only submitting a review now, as the ipod pros were a birthday gift for me, (15th November) from my Mum. To say that I am delighted is an understatement! According to my Mum, Techinthebasket's website was really easy to navigate, they had the exact product required, with the added bonus of being a little less expensive than other sellers. Service was super swift and efficient. I am an extremely happy girl and my Mum is an extremely happy customer!!

28 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

gift for a friend he was chuffed

gift for a friend he was chuffed

28 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

I recently bought a Samsung mobile…

I recently bought a Samsung mobile phone through this website. The ordering process was simple and the price was very competitive. I am really pleased with the purchase and overall experience.

27 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Worries about ordering here quickly evaporated!

Any worries I had about ordering from overseas was unfounded as I received the iPad Air M3 Gen7 in just over 1 week. It was a genuine box fresh Apple product but at a much better price than that of Apple UK & their greedy UK resellers. So can whole heartedly recommend Tech in the Basket.

3 November 2025
Unprompted review
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location early.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

iPad Air for two thirds of the price of…

iPad Air for two thirds of the price of most other sites, what’s not to like. Took a little while longer than average to arrive, but because it came from abroad. Had a converter with it. Happy with my purchase and experience.

27 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We will continue to make sure packages arrive sooner.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Bought OnePlus 12 24gb 1tb more than…

Bought OnePlus 12 24gb 1tb more than one year ago. Still working great

9 November 2024
Unprompted review
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Excellent value and excellent service

Excellent value, excellent fast service.

The iPad was exactly as described (brand new and unopened) and as it was originally for a non-UK market there was a UK power adaptor for the non-UK charger included. Also included a further 20W USB-C UK charger. Excellent!!!

Little things like that make a huge difference!

24 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Excellent service

Ordered new ipad air on Wednesday, arrived on Friday, 2 days later. Superb service. An additional fast charging plug was also included at no extra cost. I would highly recommend this company, their pricing is excellent, they provided updates for tracking via email and the ipad works perfectly. AAA+++

8 November 2025
Unprompted review
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 3 out of 5 stars

It's a great phone but it came without…

It's a great phone but it came without a fast charge, instead it came with ordinary charger which was very disappointing.
For me that's false economy.

22 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

Sorry that we don't provide fast charger but only ordinary charger. Thank you for your concern.

Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you for choosing Techinthebasket.

Sincerely,
Techinthebasket

Rated 5 out of 5 stars

Arrived in 5 days.

Arrived in 5 days.. brand new product.. excellent price

20 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Good experience returning item

They dealt with a return promptly and efficiently. And, more importantly, answered questions
fully, politely and promptly.

22 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

New IPad, good price and delivery

Purchased a brand new IPad, at considerably reduced price from usual high street stores.

A little cautious, but it turned up on time delivered by Royal Mail. No issues or damage and exactly as described.

22 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Good product

Good product, good value, good service - thanks!

21 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Quick and efficient delivery

Easy to order ,quick and efficient delivery!

22 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location efficiently.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 4 out of 5 stars

Professional experience

Delivery on time and item in sound condition.

22 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

The products are exactly what they say

The products are exactly what they say, fast delivery. I will definitely keep shopping here thanks

21 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 4 out of 5 stars

Great price

21 October 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

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