I read reviews of the long delivery times AFTER I'd ordered an Ipad Air. I paid £20 for the 'rush delivery' and began to wonder if I was throwing good money after bad! However I placed my order on D... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price for an iPad Pro 11 - slow delivery (8 working days after order, so about a fortnight), but to be expected as coming from Hong Kong (it states 6-10 business days). Item was brand new, non-u... See more
EXCELLENT SERVICE I ordered 2 phones in error as my bank intiallyde lined to,pay. On contacting TINB they replied immediately and recognised my error taking steps to rectify to ensure i would receiv... See more
Easy to navigate website. Ordered Macbook Air M4. Super quick delivery. Received within 2-3 working days, quicker than expected. Genuine product. Factory sealed. This is a US version Product works fin... See more
Company details
- #56 of 69 best companies in Electronics Company
- #35 of 37 best companies in Camera shop
- #58 of 73 best companies in Mobile Phone Shop
- #83 of 90 best companies in Computer & Accessories store
- #5 of 5 best companies in Electronics Accessories Wholesaler
- #2 of 2 best companies in Road camera
Written by the company
Techinthebasket supplies top brand products with high quality and great price. Original goods and 100% new. Brand new, free UK delivery and 12 month seller's warranty. Techinthebasket offers customers low prices on all types of consumer electronics with no hidden costs. Shop now at Techinthebasket for new airpods, ipads, apple pencil, samsung watch, samsung phones, amazon tv stick, gopro, beats headphone and all types of cameras!
Contact info
United Kingdom
- contact@techinthebasket.com
- techinthebasket.com
Clearance Winter Sale
4.0
Great
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and secure payment
Easy and secure payment. Delivered as promised and the iPad is super.
20 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Poor communication
Poor communication, and waited a very long time for delivery. Chasing them made things happen, but it was not easy!
17 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. Optimizing the delivery will be our priority.
If you have any other questions for your order, feel free to contact our customer service team and I believe they will assist you with your issue.
Thank you for choosing us again.
Sincerely,
Techinthebasket
Good for simple order but returns and cancelled items did not get refunded
I did get the item I ordered and it was a good price. But getting a refund on a return and getting payment for an item I cancelled before shipping just did not happen until I raised a PayPal dispute.
My advice is make sure you use PayPal to pay !!
28 October 2025
Unprompted review
Reply from Techinthebasket.com
Dear Customer,
It's wonderful to know you've found our prices competitive and product quality up to your standards.
For the inconvenience of refund process, we're sorry about that. We've improved our internal procedures, to prevent similar situation from happening again.
Sincerely,
Techinthebasket
Absolutely recommend to anyone on the…
Absolutely recommend to anyone on the fence or think it's 'too good to be true' - it's not
31 October 2025
Unprompted review
Reply from Techinthebasket.com
Dear Customer,
We're very pleased to hear about your positive experiences with our site. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Good quality
I ordered a RF 28-70 f2.8 lens for the very cheap price. It came brand new in the Canon box. The lens is amazing
8 October 2025
Reply from Techinthebasket.com
Dear Customer,
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. Optimizing the delivery will be our priority.
Thank you for your feed back and your satisfaction is very important to us. If there's anything else we can assist you with, feel free to let us know first next time.
Sincerely,
Techinthebasket
Brilliant way to buy great tech
Great prices and easy to place order. I have used the company before so was confident in their security systems, around payment.
As with any expensive item, I chose to pay the addition cost of fast insured delivery. Extremely worthwhile if you are nervous about items getting lost; but definitely not necessary if your concerns are around the validity of the company. All goods are brand new, packaged securely and delivered with care. A genuine company that I would not hesitate to recommend
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Excellent phone
Excellent phone. Brilliant price. Fast delivery. I bought a tablet from this online site as well. Absolutely Brilliant. Excellent value for money.
15 September 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Great price on stuff you want received…
Great price on stuff you want received our Sony phone in 5 days of payment and saved £500 on rep for the latest Sony A1
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Good quality phone
Good quality phone, everything works well. Like say's delivery up to 6 days. Customer service very friendly fast resolve question. Thanks
15 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Reliable seller
Ordered the Samsung S25 Ultra, and phone was delivered within 8 working days as described. I could identify that this is an imported unit from Singapore based on pre-installed software, works perfectly out the box. Would buy from this seller again.
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found the product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Arrived quickly
Arrived quickly. Well boxed and new so fully functional.
Remember to pick a product with vat paid or you will get a shock.
14 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location quickly.
We're very pleased to hear about your positive experiences with our site. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Good value new iPad
Good value new iPad. Postage could be quicker (the free version that is!) and notification of when it’s arriving would be handy.
14 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Good prices and great service
Good prices and great service. Equipment arrives quickly and can be tracked. Used them since 2017 and happy everytime.
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Great range, great quality, really excellent customer service.
Fantastic company, great range of products, brilliant quality really really happy. I am working and building a small Locksmith business and people like this really help with a good range of excellent products, customer service and General all round big thumbs up.
28 February 2025
Reply from Techinthebasket.com
Dear Customer,
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Complete Satisfaction.
Fast and efficient service which provided a good quality and spec of product at a competitive price. My order arrived well packaged and fully sealed. Very pleased with my purchase which was a replacement for my MacBook Air which could no longer receive updates. Would definitely consider this company re future relevant purchases.
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Cheap prices but shocking service
The product itself was great — exactly as described — but everything else was a complete nightmare. Delivery was appalling, and customer service might as well not exist.
I needed the item quickly because we were going on holiday and it was meant to be a birthday present, so I paid an outrageous £20 extra for “rush delivery” (4–6 working days). Of course, it wasn’t even dispatched until day 5 — after I’d spent two days emailing them with no response — and it still didn’t arrive in time. We even delayed our trip, but it made no difference.
To make matters worse, the only way to contact customer service is by email, and they clearly don’t bother replying — I never got a response until after the item had allegedly been delivered.
If you’re happy with cheap prices and absolutely no customer service, then by all means, order from them. As for me, never again
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
Sorry for hearing that our delivery service caused your inconvenience and dissatisfaction.
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. Optimizing delivery will be our priority.
Our customer service team will try their best to reply. To provide better service, your review is important to us as well.
Sincerely,
Techinthebasket
Excellent prices and service
I ordered a Galaxy Watch 8 which was offered at a very good price. It arrived promptly and well packaged. This is the 2nd purchase I have made from this company recently. Excellent service! Recommended!
13 October 2025
Reply from Techinthebasket.com
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
Really happy with my iPad and a great…
Really happy with my iPad and a great price but the long wait for its arrival was getting me very nervous
13 October 2025
Reply from Techinthebasket.com
Dear Customer,
We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.
We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.
Thank You,
Techinthebasket Customer Service Team
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