Temu Reviews

I LOVE TEMU - 100% THE BEST MARKETPLACE FOR BARGAINS!

Much cheaper in comparison with similar places (like Amazon/ shien/ wish), sales and promotions are great, lots of money off vouchers, fast delivery, £5 credit for late deliveries! Most of the hate towards temu is because the customers local delivery companies or people who don't know how to un subscribe to the emails.

GAMES ARE DEFINITELY MUST TRY!
You can access them by inserting the below 9-digit codes into the normal search bar on the app. Don't expect instant wins though it does take time but it's worth it in the end as the products are actually decent quailty and free! I like how they've added extra gifts throughout the games too. Got 5 free gifts on my last fishland.

440514824 for farmland
440536622 for fishland (best)

Date of experience: 22 December 2023

DO NOT SHOP ON THIS SITE
It's just cheap knock offs produced in china you cannot be secure on any device they have access to your contacts and photos the items are photo shopped to look genuine and quality items
If you return an item and use temu credit to replace the item you can not recoup the amount paid if the second item is as bad quality as the first they do not acknowledge the original payment method so you can only use the credit to order more cheap chinese knock offs and give them more access to your private information and your friends details
AVOID AVOID AVOID

Date of experience: 21 December 2023

Three months ago I bought on Temu rechargeable water floss, rechargeable manicure tools and plasma tool for removing skin callus. I almost not used them when all of them completely broke down.
I tried to return those products due yo a very bad quality but customer service is unavailable, I only waste my money.
I do not recommend this site, guys! Don’t throw away your money, be careful.

Date of experience: 22 December 2023

Still havent received my package! Even contacted their support system & was told that they dont hve any contact information for their own courier service, so no way of contacting them or tracking my package. Ridiculous! No christmas present for my family this year.

Date of experience: 22 December 2023

Bought a 14" shaman drum but had a very sneaky suspicion it was going to be a 10" tiny thing even though the picture shows a woman with a large drum. Turned up and it was 10" so sent back. I did get refunded (credit) but NOT THE POSTAGE. Beware, Temu must use dwarfs to advertise their products or its just plain misrepresentation.

Date of experience: 18 October 2023

This is my first time shopping on this website so far everything has been excellent.prompt delivery goods as described
It can be a bit tricksy working out what size to order
Had one problem trying to return one item(which was too large)but this was dealt with promptly and professionally. I would recommend the website and will use again. If I had one recommendation it would be to enclose free return label with the goods(that's what nike do )it would make it easier for customers and for Temu

Date of experience: 22 December 2023

Hear about this company, but cannot even get in the site without giving email, what kind of shop need your personal info BEFORE even seeing if they sell anything you want!
Thanks for your reply, no one would go in a shop or store without an products on show, or have to give you name etc to enter, would they, that is what you are expecting customers to do, very strange way to do business in a era when people are protecting personal data. Merry Christmas, Alan

Date of experience: 21 December 2023

Absolutely appalling customer service. My granddaughter has sat wailing as an item exploded into her eye. Said item’s packaging did not once mention the risks. Her eye was unable to open and even once we managed to get it open it was completely bloodshot and she was constantly complaining about how blurry her vision was. I sat arguing with the customer service for hours on end and they have offered me a refund, which I refused, as it would not reverse the damage caused to her eye. I nearly had a heartattack. They refused me even a small free bracelet. And I was upset, because I knew a refund for a 20p item would not make my bawling granddaughter any happier.

Date of experience: 23 December 2023

I was a bit wary about this site initially, mainly because of the low prices. However, I thought I'd order something to try it. I wasn't disappointed. In fact I have, since then, placed several orders. The goods were delivered within a week, were well packed & good quality, exactly as described. Even though their prices are amazing, they give you opportunities to save even more, via vouchers, sales, etc. Their returns procedure is made simple. So far, I have no complaints & they are rapidly becoming my 'go to' website. I believe the service they provide is excellent & I will continue to use them.

Date of experience: 20 October 2023

Very bad, unprofessional, timely and get nowhere customer service. They take your money willingly and promptly. They cancel express delivery and fail to refund money. This is fraud. They refuse to let you chat with a manager, refuse to give their name so your unable to fully and accurately record the exact events and who you spoke with for evidence.
They don’t formally confirm they recorded complaints. Stay clear. Unless you want hassle and theft.

Date of experience: 21 December 2023

Made an order on Dec 1st, delivery window Dec 10-19. Dec 21st, order still not delivered, status of the order is unknown for 13 days - stuck on "In Transit - Customs clearance completed" since Dec 8th. Support says "We are working with the courier to get more details." for 10+ days and still no more details available.

Christmas present are obviously not arriving and almost a month of time is lost. Temu is an untrustworthy waste of time and money, should have used more reputable online stores for Christmas shopping.

Date of experience: 21 December 2023

Always have a good experience with Temu. I've returned a few things and have had very fast refunds - most before I even ship or not requiring a return. I always get a price change refund too. It takes longer than Amazon, but never more than a few weeks. Quality is great for most products, and easy returns if they aren't. Huge variety of items for sale. I've also had a lot of freebies from their various games/programmes.

Date of experience: 21 December 2023

Good customer service

I've had several Temu orders now. Almost all have arrived within a week. One was not scanned by the couriers for many days, and Temu refunded it quickly (and, in fact, it did turn up - and was delivered within the original time frame quote!)

Quality can be difficult to judge from the pictures on screen. A couple of things haven't been good quality, but have been acceptable for the price. For clothing I now opt for items clearly described as 100% cotton only. Sizing is tricky to gauge so I tend to order a bit bigger than I think I need. Most things have been very good quality.

Delivery is dependent on the local courier. The current EVRI lady is very good, but in the past I would actively avoid companies using HERMES/EVRI. Temu do offer a parcel shop pick up option though, which I have also tried successfully.

Date of experience: 15 December 2023

Best shopping app worldwide.
Very good descriptions (size, material, usage,...) of the products they sell.
Very fast delivery from China to Europe, usually 7-9 days.
Very good website, very user friendly, it has all the information you need.
Good return policy. I received my money back really fast.

Date of experience: 21 December 2023

Had my first package arrive this morning.
3 rechargeable torches and a kitchen knife sharpener for just over £10.
Unbelievable value, and they email you almost on a daily basis to tell you how your parcel is progressing.

Date of experience: 21 December 2023

Absolute rubbish. All items were the just cheap tat only worthy for the bin. Ordered a pair of slippers that were sent that were two sizes too big. They refused to refund this even though it was their mistake. Asking me to contact the courier to collect for return at my cost. Do yourself a favour don’t buy anything coming out of China if the price seems to be too good to be true, that’s because it is. They say you only get what you pay for lesson well and truly learnt.

Date of experience: 22 December 2023

I am addicted! Literally everything I can imagine is on this site. From trending items to parts for my RV! Quality materials and low prices got me hooked line and sinker. I have ordered from Temu multiple times. If the price goes down for any item, they refund the difference. I am definitely a happy camper!

Date of experience: 22 December 2023

Overall Temu is reasonably good and has some real deals (although some things look bigger on the screen!)

The trouble comes when something goes wrong - recently I had a parcel that had split in transit and some of the contents go missing after it was repackaged.

Temu offers only a refund when items go missing, fine yes, but I really wanted the products and used a coupon. I now have lost the value of the coupon and if I reorder it will cost me more. I asked customer service and they told me to go play a game to earn more coupons, well that's nearly impossible and not a good solution.

Temu please listen to your customers an add ability to reissue products if they go missing from a parcel - not just refund - or reissue the used portion of the coupon so customers can buy again at the same price.

Date of experience: 20 December 2023

- SUPER AFFORDDABLE PRICES
- HONEST CUSTOMER PRODUCT REVIEWS!
- FREE & FAST DELIVERY!
- SPEEDY SERVICE!
- FRIENDLY CUSTOMER SERVICES!
- EXTREMELY ADDICTIVE GAMES!

Only negative would be they no longer ship in the bright orange packaging!! I've won hundreds on the games from having friends playing via the links with me.

If you search these codes in the normal search bar it'll bring up the games.

440514824 for farmland!
440536622 for fishland! Favorite & Easiest

Date of experience: 17 December 2023

I must admit I did research before purchasing and was still skeptical of using the sight, so I only purchased 18 dollars worth of stuff and used Pay Pal to pay. I was pleasantly surprised and now am shopping for more stuff. I bought jewelry and jewelry making supplies. There was only one small issue with an earring separation, but I was able to fix that myself.

Date of experience: 06 December 2023