THE BARN Reviews 

Lovely as always, fantastic baristas, great service and great coffee! ☕️

This is the first time I ever came. The food was great the activities outside were fun and I just had a blast. We got to see my cousin Jake play and he was good to. Highly recommend the barn resort for everyone who wants to have a great time. It was a little pricey though.

Favorite location Rosentalerplatz and the Tuesday morning crew is the best!

Super Flat White!

Update: The Barn have now credited the missing points. It took a review here and a follow-up email to get there, but they did put it right, so I've raised this from three stars to four.

Original review below.

Coffee's genuinely very good — I've been a regular at the Charlotte Street café for months and have no complaints about the product or the shop itself.

The loyalty scheme was another matter. I made four purchases between February and August and forgot to scan my card each time. All four orders were placed under the same email address as my loyalty account, and I offered to send every receipt. The first reply came from an AI assistant that couldn't confirm anything either way. When a person picked it up, the answer was that points can't be credited after an order is completed "without the account information" — despite that account's email being the address the receipts were sent to.

I appreciate schemes need rules, but where a purchase is plainly traceable to the account, declining to credit it makes the scheme feel designed to be easy to fall out of rather than easy to use.

Credit where due for sorting it in the end — the only lingering gripe is that it took a public review to get there.

I really enjoy the quiet location near Kurtfusrtendamm and especially cold vrew that makes my weekends

I absolutely do not understand what is happening, where is my coffee and what is the status of my order

Great coffee every time

I spent 28€ on a 250g bag of coffee which taste like sh*t because it’s about to expire.
They advertise their beans are fresh and when I purchased a bag of coffee online they sent me a coffee that is about to expire.

"I have been a loyal subscriber to The Barn for the last two years, and I can confidently say they roast some of the absolute best coffee I have ever tasted. The quality and consistency of their beans are unmatched, which is why I happily remain a subscriber.
The only downside to their service is the delivery speed. Shipping to me here in Paris is undeniably slow, which can be frustrating when you are eagerly waiting for your next batch of fresh beans. You definitely need to plan ahead to ensure you don't run out while waiting for the package to arrive.
However, what truly makes The Barn an excellent company aside from the coffee itself, is their customer service. On the rare occasions I have faced an issue, their support team has been incredibly fast, responsive, and reliable. They resolve problems immediately and genuinely care about their customers.
If you don't mind the sluggish delivery times, the product and the customer care are more than worth the wait. Highly recommended for any serious coffee enthusiast."

The Barn has it ALL!Not only will you find a properly brewed coffee served with a smile but also get to enjoy a high quality pastry or piece of cake as the perfect pairing. This little gem has become my absolute go-to coffee spot in the city. Be sure to ask the baristas for their bean recommendations if you want to take away some for home brewing.

Really good selection of coffee both for having there and take away

I had a monthly curator subscription for almost 2 years and in the beginning I was very pleased with the 2 bags of coffee they sent every month but in 2025 things start to change and I got the same coffee over and over. Quality was not always great and to make it worse sometimes I got nothing and it was delayed for a couple of weeks. They do send a lot of e-mail with promotions but good luck getting an answer if you have a remark.

The Wi-Fi was killed, the area cut, the chairs are cold hard wood.

Just a drop in quality from a place that existed for a long time.

Jedes Mal eine Überraschung!
Thank you for all the risks you are taking to make us try out new roasts constantly.
And that with all of us being so change adverse by nature!!!
And yes, I can say there is nothing comparable to what you offer.

It is always nice to have a coffee from a Barn store. Thanks.

The best coffee in Berlin, I have tried so many in so many places. Coffee from The Barn is always delicious. Now I have the monthly subscription.

I have been a customer for a number of years and their beans are super high quality. Saying that, there seems to be a deterioration in customer service. On the odd occasion in the past when a delivery was late and I enquired there would be a speedy friendly answer with a good explanation. Usually I would receive orders within 4 days. On my last order placed on 8 Jan I received a UPS link with a delivery date of 15 Jan. Nothing changed and after the 15th of Jan and I enquired. I repeatedly got the same email saying there is a “fulfilment issue” and a link to the same UPS link. I pushed to know what that actually meant and eventually got told the package is still with The Barn. Then nothing. I received 2 promo emails one amusingly saying I must be low on caffeine. I replied saying yes because I haven’t recieved my order. I then got a reply on that from someone who really doesn’t seem to like their customers. I was told the issue is with UPS who probably didn’t scan the package and so I should wait. I said this information is conflicting and I was asked when they ever said they hadn’t sent the package. I sent them the comms to which they just said oh yes that was a chat bot over the weekend (it was a Thursday). Not at any point was there a sorry, other than from the chat bot. They then said they were happy resolve the issue by having me place another order and when/if the original order was resolved they would do a refund. So I was asked to spend more money and wait and see if things were at some point resolved. I declined and asked if anyone on their side had simply called UPS to see what the problem was. Magically an hour later my order was on its way and I have received it. Again, the coffee is exceptional, I will order it again but please do some simple customer service like calling UPS when there is an issue. And more importantly treat your customers with some respect.

I have ordered coffee online and they shipped it after I sent an email over 2 weeks later. The customer care is horrible. They should find someone that knows how to talk to the customers. It doesn't even matter the quality of the coffee anymore.

The 1 star goes to the customer service , and because I read similar reviews about how badly they are handling issues since months that are clearly theirs, not the customer's , and still nothing changed.
My advent calendar arrived on 12.05., not a single "sorry" sent to me about that. Paid for it in September... package handed over to UPS on 12.01. only.
(go ahead and change UPS to another freight partner if you keep having problems with them since months, or take responsibility for the problems!).

The calendar itself printed as a dark blackish block, can't even see the numbers on it, there are nothing printed on the daily packages, I have to open their website to check what's inside. Let's say that it was very unfortunate to ask for nearly double price of the coffee for this. Expensive lesson learned.