Thebloomcar Reviews 393

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the quality of the products, describing them as cheaply made, defective, and not working properly after a short period. People also reported issues with orders, including incorrect items, products not fitting their vehicles as advertised, and significant delays in delivery, with some waiting over a month. The return policy was a major point of frustration, with many finding it difficult to return items, receive refunds, or even get a return address, often being told to pay for shipping back to China. Conversely, a small portion of people felt satisfied with their purchases, praising the appearance of the products and the helpfulness of customer service representatives who resolved issues like defective items or missing parts. These customers highlighted prompt communication and effective solutions, leading them to recommend the company.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant dissatisfaction regarding... See more

Quality

Reviewers highlight negative aspects of quality, frequently describing products as "cheap" and "junk" that do... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the fantastic, friendly, and... See more

Order

Users describe ambiguous interactions with order, with many reviewers expressing significant frustration over... See more

Return policy

Consumers express significant dissatisfaction with the return policy, citing numerous obstacles and excuses... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Around Christmas 2025 I ordered some door panel led lights. It took them a great many days to ship them to me. Upon receiving them two of the four lights don't hold a charge for more than few minutes... See more

Rated 2 out of 5 stars

Don't order from this site. I'm normally a pretty patient person with online purchases but this is kind of ridiculous. Product comes from China, nuff said on shipping and handling. Bern waiting o... See more

Rated 1 out of 5 stars

If I could leave a negative score U would. I have been waiting for my order for almost a month. Received a tracking number that only works on they're tracker. UPS doesn't recognize the tracking num... See more

Rated 1 out of 5 stars

They don't explain in their flashy social media ads that they don't go on top of existing door sills. I'm not removing all that off my pristine vehicle. I'm getting the run around to simply return the... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

393 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

product didn't fit ,asked for a refund…

product didn't fit ,asked for a refund and to return product , lots of ridiculous requests for videos , i explained i have already packed the product up , they suggested i see if a friend wants it , are you kidding me!!!! don't know where this company is but i have my suspicions its china , if they want to do business in the US i suggest they learn how . BUYER BEWARE!!! AVOID BLOOMCAR

9 June 2025
Unprompted review
Rated 1 out of 5 stars

The product is complete garbage there…

The product is complete garbage there return policy consists of them telling you to give the broken product to someone but if you need to return for full refund they can’t guarantee that they will ever receive it and won’t be able to give you a refund until they get it back. This company should be shut down immediately don’t buy from them ever

2 June 2025
Unprompted review
Rated 1 out of 5 stars

AI generated replies

AI generated replies. Lousy product and very delayed deliveries. No customer support and do not keep promises. AVOID at all costs.

28 May 2025
Unprompted review
Rated 2 out of 5 stars

Don't fit properly, magnets are weak

Ordered April 2025, door sills for a new Hyundai Tucson. After quite a delay receiving them I was disappointed in them. The magnets that were supposed to be strong and hold them in place were not. To cover the holes from the stock sills the sills don't sit flat and stick up a little where the door jam starts to curve. Not happy with the quality look of them anyway. Waste of 44.99, I threw them in the garbage.

14 April 2025
Unprompted review
Rated 2 out of 5 stars

BloomCar lights doesn't fit on car door sills as claim by their company

I bought 4x BloomCar lights for front and back for my Hyundai Elantra MD2 Trophy, the lights can't fit between the foot sill and the car door when closing, how can a company don't try the own product on the physical car before sending it to the customers, why? It's common sense, even a little child would understand 🙄. Fortunately for me, all the lights is working but I can't use them as it didn't fits. Someone at BoomCar needs to get fired, I want to see them succeed but this is a rip off Customers. I live in Australia 🇦🇺, my advice to the company, please try your products on the materials you are claiming it works on first, before sending it to your customers. I give 2 stars 🌟 ratings because the lights works.
But it's unusable. My $105.00 is a total waste. I have learnt my lesson.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

ordered in March & No product 2 months later

I ordered in March, 2025. Never received the product. They have default email responder telling me my order was delivered and a default tracking number which they turn around and say it’sa default response! The tracking information is inaccurate (false). After several emails they tell me it’s default emails and my order was held up…no shit! It’s been going on 3 months! And they didn’t want to refund my money. I after them saying the item was delivered, I was willing to show my porch camera for the entire day to prove it was not delivered. Again they lied and still have not refunded my money nor sent the product. They are in another country taking money!

9 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!

DO NOT BUY!! I bought these for my Kia Telluride they don’t fit and they told me to exchange them with someone else or “try” to return them and then maybe they will send you new ones!!! The STANDARD is not the standard size!! Such a rip off!!

19 April 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the LED door SILLS they said…

I ordered the LED door SILLS they said they were Precision made for my 2025 Hyundai Santa Fe calligraphy and it’s as easy as just slapping on with magnets. Well what I didn’t realize is my car has a plastic Santa Fe plate on all four door SILLS and it’s raised about a half inch in the air and they don’t pop out so I called the company bloomcar and I said they don’t work. Could I please have a refund if I send them back after ignoring me I sent three more emails and finally got a response. Their exact words were take a picture and show us what you’re talking about so I did and they never replied because they know that what I ordered will not work and they won’t give me a review. Do not order from this company not only did it take 20 days for me to get the product after I ordered it, but the back driver side door seal didn’t even light up after charging it and they would not give me a refund this company is horrific and their product is Cincy.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

*BUYERS BEWARE* Do not buy from this…

*BUYERS BEWARE* Do not buy from this company. I purchased their light up sill protectors and the magnets suck. The hard plastic on the back of their protector scratched the paint of my new car. Also they are impossible to deal with on any kind of return process.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

As we all aware there are so many on-line purchase scam and this is the first time that I purchased from Bloomcar, there was an item missing unfortunately. I contacted Lisa Bell immediately, her response was prompt. It was well under 12 hours. She assured me that the matter will be taken care of. We communicated with email several times and she never abandoned me throughout with quick response. I appreciated that very much. Thank you Lisa for your top notch customer service and now I have confidence to purchase again in the future. I will refer my friends to you.

3 April 2025
Unprompted review
Rated 4 out of 5 stars

Delivery took long, but my things all work amazing!

I am actually giving this company a 4-star rating! After reading these reviews, I just knew that I was going to be writing completely the opposite. Well, I received my order's "yea, I made 2, because the first one I only ordered the front and passenger door seals" Anyway, besides the wait time which definitely was not great, and the tracking could be improved, the product I have almost no complaints! I have now plugged in all 6 of the seals which include, the 4 front and passenger doors "Since I was dumb and didn't know I could order the back doors separate" I also bought the light up charging cord, and those door lights where they shine the vehicle brand on the ground as a light. Anyway, all 6 of the seals are working great, no issues, fit perfectly, colors look great. Probably not made of the best material, the front of them look 100x's better than the back, but they are definitely really cool, and I have already had several people ask where I got them "I told them to stay tuned, just to make sure the quality is there lol"! The cord I'm a little iffy about seeing it is magnetic. I am in love with that cord already "I will be upset if it breaks!!" but I just have a feeling if anything will stop working it will probably be that, and for 26.00 I really hope not! The light for the car doors, I can't really make a review yet as I haven't put batteries in them. Now I guess that is where my 4-star rating comes from. Who uses batteries anymore? Do you know how expensive it is to replace those things? lol. 12 double A's! Maybe a USB port would be better and more saleable? I will be putting batteries in them soon and then will update on those! Anyway, I am very pleased with my order, and if all goes well and they continue to do their thing and work the way they are now, I will be making another decent sized purchase this month!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

They got me for $50. I should've done a chargeback instead.

I should've bought this product from Amazon. (sigh) Anyway...I got the LED Door Sills, but they didn't fit. Too tall. I couldn't even close my car door.

They get the 1-star ONLY because customer service was nice. I wanted a full refund, they offered me a 40% refund IF I didn't want to return them. BUT, if I did want to return for a full refund, I'd have to return them to their "warehouse"...in CHINA!

I tried to return them...until I checked the cost of international shipping via DHL (the lowest cost shipper I could find since USPS doesn't ship to China nowadays).

It costs $150 USD to ship, but the 4-set LEDs cost me $89. No way I was paying that. Out of frustration, I took the 40% offer...like a dumbass. I should've just done a chargeback and got ALL of my money back.

So this DROPSHIPPER made $50 dollars off of me.

So now I'm out $50 and can't use my purchase. I wouldn't be surprised if their online income comes from customers taking the partial refund.

1 out of 5, Do Not Recommend

13 March 2025
Unprompted review
Rated 5 out of 5 stars

LIGHTS!!

What made my experience great was the convenient reply, giving me a price that I could afford, I Love lights! Christmas at my home is year around. I leave some things up, year around, so when I want to plug them in, just because, I do. For now I am so happy with my purchase. Truly satisfied.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

The BloomCar Unit works perfectly

We're happy to announce that the BloomCar multi-color Unit is working.
We spoke to customer service representative. Lisa Bell, who was very professional and patient. We shared the advice fwith our mechanic who found a way to install the BloomCar unit and it is now working in ower associate's 2022 INFINITI QX55

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Snazzy LED sills for my car

I purchased the LED sills for my car. Had some issues with them and the customer service went out of their way to help resolve. This after sales support impressed me very much. I am happy with the sills. They look great! Highly recommended.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE IT

I just installed it a few minutes ago and I absolutely freaking LOVE it. Big shoutout to Lisa Bell. You were kind and patient. I was frustrated when I first saw the item but that's on me for having a "DUH" moment lol. Thank you again Lisa for your help.

21 March 2025
Unprompted review

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