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The General Wine Company Reviews 95

•
TrustScore 4.5 out of 5

4.3

Wine shop•2 Locations
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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the friendly, polite, and knowledgeable staff. People appreciate the wide selection of products, the ease of ordering, and the prompt, efficient delivery service. Many also commend the good prices and the careful packaging of their orders. However, some customers experienced issues with their orders not arriving or being significantly delayed, leading to disappointment. A few reviewers also mentioned a lack of communication regarding delivery times and occasional mix-ups with addresses.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Product

Reviewers highlight positive aspects of the product selection. Customers appreciate the good choice of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt service, helpful... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After initial mixup with delivery address the matter was resolved with speed and efficiency. I have already placed a second order which is proving most enjoyable. Would strongly recommend this compa... See more

Rated 5 out of 5 stars

Always great service at The General Wine Company, Petersfield, with friendly, polite staff who have incredible knowledge of wine. What's more, they offer helpful advice on good wines to serve with sp... See more

Rated 5 out of 5 stars

Wonderful service fast delivery good selection of French wines. They were helpful people. Not sure what else you could ask for. Good experience throughout and again this time Frequent customer... See more

Rated 5 out of 5 stars

The General Wine Company has so many interesting wines from which to choose, it can be difficult. We were after a particular prosecco by Famiglia Botter, a spago which we fell in love with some time... See more

Company details

  1. #78 of 81 best companies in Wine shop
  2. #40 of 41 best companies in Off Licence
  3. #21 of 22 best companies in Wine wholesaler and importer

Written by the company

At The General Wine Company, we're a family-run business with a deep-rooted passion for wine and spirits. For over four decades, we've dedicated ourselves to curating a collection of exceptional wines, meticulously sourcing from around the globe. We believe in going beyond the ordinary, seeking out small, independent producers who pour their heart and soul into crafting unique and truly special wines. We're not just a wine merchant; we're a family sharing our love of wine with yours. We invite you to become part of our story, to discover the dedication, artistry, and passion that goes into each bottle. We strive to provide more than just wine; we aim to deliver an experience – a chance to savour the unique flavours, appreciate the craftsmanship, and connect with the stories behind each bottle.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

95 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service. Website was easy to use and prices are really good. Ordered a case of 6 bottles of red and it was delivered within a week.

27 May 2025
Rated 5 out of 5 stars

Simply The Best

Another delivery of top class Port and the best prices on the market. Packaged extremely well and dispatched on time, contacted as a year change on the Graham’s - rather than just sending. The easiest and best to deal with.

25 April 2025

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