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The Parking Spot Reviews 724

•
TrustScore 4.5 out of 5

4.7

Transportation service
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Review summary

Created with AI, based on recent reviews

Looking at 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, friendly staff. Many people appreciate the efficiency of the shuttle service, noting that pickups and drop-offs are quick and convenient, making the overall user experience very smooth. The location is also frequently mentioned as being close to the airport, adding to the ease of travel. However, some customers were dissatisfied with the pricing, finding it expensive, especially if not booked in advance. A few other people also felt that the wait times for shuttles could be long, and there were occasional issues with staff being rude or unhelpful.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and promptness... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Location

Consumers find location to be ambiguous. Many reviewers appreciate the convenience and proximity to the... See more

Price

Clients share ambiguous opinions on price. Many customers find the pricing reasonable, fair, and affordable,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The young lady (medium build, short hair) who picked us up at abt 10:30pm on Sat 5/16 evening from Term 4 was EXCELLENT! She was as 10 for helpfulness and a 10 for pleasant attitude! At the end of a... See more

Rated 5 out of 5 stars

Easy to reserve, easy to enter parking lot with QR code on app, easy to park, shuttle busses run timely (almost never have to wait and if so, very short time). The whole system is very efficient. Been... See more

Rated 5 out of 5 stars

Very friendly, helpful staff. easy to book online and great communication about parking directions. Best pick up and delivery service in Philly with regard to help with bags, timing and direct t... See more

Rated 5 out of 5 stars

Shuttles run frequently so you never have to wait too long. It's somewhat expensive if you buy the parking day-of, but the prices are pretty good if you buy in advance. I've parked here several times!... See more

Company details

  1. Transportation service

Written by the company

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

724 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Choice

Conveniently located
Reasonably priced
Courteous & helpful drivers
Spacious parking spots
Clearly numbered to avoid any confusion or ambiguity
Well maintained and clean coaches
Usually NO PICKUP Delays

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy, quick, and convenient. They tell you the row to park in and a bus will come to pick you up at your car within a few minutes. On the return trip, I don't think I've ever had to wait more than 10 minutes and most often shorter than that.
Always have discounts if you reserve beforehand.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with The…

I had a great experience with The Parking Spot ride-share service. The driver was professional, on time, and the shuttle was clean and comfortable. The pickup and drop-off process was smooth, efficient, and stress-free exactly what you want when traveling. Really solid service all around. 👍🚐✈️

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Safe parking

Lot is gated and clean, shuttles arre also clean and quick to get you to the airport.

13 April 2026
Unprompted review

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