The Stash Shack Reviews 182

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is my first time ordering from this company. They had a product that was out of stock at all the other online stores. So I went for it and was very impressed with the shipping. I live in Californ... See more

Rated 5 out of 5 stars

I originally ordered a piece. Waited a week and it showed up broken. So i sent an email to stash shack an they immediately responded. I showed them pictures of the break and they immediately started p... See more

Rated 5 out of 5 stars

I’ve ordered more than a few times from stash shack and always great product at the right price. Today was first time I had an order arrive broken. I don’t even know how because it was packaged good b... See more

Rated 5 out of 5 stars

Extremely grateful to have found the Stash Shack. Their excellent policies and staff are really nice. Click on the "about us" tab to meet the owners. It helps make the positive experience that much b... See more

Company details

  1. Vaporiser shop
  2. Tobacco shop

Information provided by various external sources

Your one stop Headshop!!!!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I never purchased anything from this…

I never purchased anything from this StashShack, yet I receive receipts and emails for someone who did. Make people verify their email addresses. C’mon, man.

Bad form, stashHack

6 January 2022
The Stash Shack logo

Reply from The Stash Shack

Sorry to hear that you had an issue with this order. We received this order from your email and had all your information. Apparently someone got your information and used it without your consent. As soon as you contacted us, we credited the order back to the payment method. And a week later we received another email from you asking about the order status. Hope you were able to solve your issue, but from our end we provided the full refund to your payment method.

Rated 5 out of 5 stars

10mm splash guard banger

I bought 3 of the 10mm splash guard bangers. Me and my two friends are in love with our newest editions! My rig has reached its fullest potential! This is the best heat retention I've ever ever seen with a minute and a half until ready.

I wish we could leave a higher rating! These were even delivered the same week (l ordered them cyber monday at that!)

8 December 2021
The Stash Shack logo

Reply from The Stash Shack

Thanks for visiting The Stash Shack!!!!! Glad you enjoyed your bangers!

Rated 5 out of 5 stars

Excellent Business

Great selection of products at prices that are cheaper than most places that I usually shop. Extremely fast shipping. I will be making future purchases from the The Stash Shack.

29 November 2021
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Reply from The Stash Shack

Thanks for trusting The Stash Shack with your purchases :)

Rated 5 out of 5 stars

Great product

Great product, shipped quickly, would buy from The Stash Shack again.

26 November 2021
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Reply from The Stash Shack

Happy to hear that!!! The Stash Shack

Rated 5 out of 5 stars

No complaints

Professional and friendly, just beware that if you're ordering internationally: your products might be in different warehouses, thusly they will be shipped separately and that might cause additional custom fees.

23 November 2021
Rated 5 out of 5 stars

Received my Ispire Wand super fast but…

Received my Ispire Wand super fast but one of the accessories was broken, the rim had snapped off an inner bowl. They responded to my msg within an hour (found it in my spam folder,) had me take a pic, and emailed me a tracking number for a replacement the next day. Great service twice!!!

19 November 2021
Unprompted review
Rated 1 out of 5 stars

UFO induction heater was damaged during…

UFO induction heater was damaged during shipping. The camera on my phone doesn't function, so I can't get a replacement. Best part is I used sezzle, so I get to be reminded it of for the next several weeks.

14 November 2021
The Stash Shack logo

Reply from The Stash Shack

Hello Austin,

We are very sorry about the trouble with your unit.

We would be happy to replace your unit.

Can you please ask a friend to take a picture of the damaged unit and send it to support@thestashshack.com, with your order number on the subject. Once we confirm the unit is damaged we will send a prepaid return label so you can send your damaged unit back. We will send a new replacement free of charge.

Your unit has a 1yr manufacturer warranty.

Please get back to us @ support@thestashshack.com at any time

Thanks

Rated 5 out of 5 stars

Stash shack was a quick delivery

Stash shack was a quick delivery. I wasn't sure how well it would do because I don't trust USPS within Ohio. From a territory in the Atlantic? It got here quickly 3 days I think.
The item, a UFO induction heater has been working well so far. Unable to swap out the insert. It is in there tight. It does the job though.

1 November 2021
Rated 5 out of 5 stars

nice product - even nicer support

ok I missed their reply so am amending my review.

——-

I received the product and noted some minor damage. I sent email and *thought* they never replied but it turns out I had just missed it.
Not only did they clear up the problem but they even refunded some of the purchase price for my trouble! It was such a good experience that I just had to come back here and fix my review. Thanks to Thr Smoke Shack I got myself a gorgeous new piece at a screaming good price.

20 October 2021
Rated 5 out of 5 stars

The only vaporizer that you will need!

Hello this is Roger Mierzswinski from Burlington, Ontario Canada. I've received my order, for the Tommy chong Aria dual use vaporizer. My item arrived in just a couple of days of me placing my order! The product is great! It vaporizers both dry herbs and concentrated products! The vaporizer is a great product for people who want to vaporizer that can vaporizer both dry herbs and concentrated materials with the same vaporizer! I highly recommend this product for everyone who needs a dual vaporizer! Roger Mierzswinski

19 October 2021
Unprompted review

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