The Timelapse Store Reviews 

69
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Fantastic service.If I had a question they always helped and the next day delivery was spot on. If you ever need time lapse camera equipment don't go anywhere else.

Rated 2 out of 5 stars

The website had an offer code for the camera, however; it did not work and was spelt differently in different parts of the site. This was corrected the next day. When I bought the camera the usual e... See more

Rated 5 out of 5 stars

I telephoned Michaela regarding an upcoming project, asking for advice. Her knowledge on the products available was clearly evident, and she gave great advice as to which product would best suit. Mich... See more

Rated 5 out of 5 stars

Decided on day 2 of our construction project that we should film on a time lapse basis, found The Timelapse Store using Google. They gave sound advice and delivered an Afidus camera kit together with... See more

Company details

  1. Photography shop

Written by the company

The Timelapse Store offers a full spectrum approach to this specialist sector and covers everything from simple compact low resolution cameras through to the latest higher resolution cameras. Our knowledge and experience means that we always offer the best solution and choice for your project, providing recommendations based on your requirements rather than manufacturer bias. All products are covered by the manufacturers warranties and in some cases, supplemented by our own extended warranty.


Contact info

4.2

Great

TrustScore 4 out of 5

69 reviews

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4.2

All reviews

(69)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class service

Fantastic service.If I had a question they always helped and the next day delivery was spot on. If you ever need time lapse camera equipment don't go anywhere else.

25 August 2026
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, when i asked regarding something that was missing from a previous order it was sent out with the latest order. The cameras are brilliant quality. Superb service and support all round.

20 August 2026
Rated 5 out of 5 stars

Good Customer Support

Good experience in purchasing; arrived swiftly. But more importantly, when the cameras arrived and I needed some help, there was good customer support. A big thank you to Michaela.

30 July 2026
Rated 2 out of 5 stars

Late delivery, camera not worth it

The website had an offer code for the camera, however; it did not work and was spelt differently in different parts of the site. This was corrected the next day. When I bought the camera the usual expected delivery date was given. I complained several days after the last expected date only to find that the camera had not been dispatched.

When it did arrive I found the camera was a poorly designed, unreliable, expensive piece of junk.

28 July 2026
Rated 5 out of 5 stars

Happy customer …

It is a rare occasion that I make recommendations, but I am more than happy to leave this positive review for Time Lapse Store, and especially Michaela, who has been exceptionally helpful from the very beginning.

The level of service, communication, and support throughout has been outstanding, and it has been a genuine pleasure dealing with the company.

I would highly recommend them to anyone considering their products or services.

18 May 2026
Rated 5 out of 5 stars

Excellent service!

I needed an Afidus 800 camera for a job. I contacted the company as they had very helpfully left a direct telephone number at the checkout stage so I could change my shipping from the normal 3-5 days to a following day service. The lady on the phone was so helpful and sorted the expedited delivery. I received the camera the following day. Thanks for great service.

9 March 2026
Rated 5 out of 5 stars

Great service

Very quick next day delivery.
First camera was faulty when opened on a Saturday.
Emailed Michaela at Timelapse Store straight away, to which she responded immediately.
She then sent out a replacement on Monday which I received on Tuesday.
Very happy with camera and the great service.

28 February 2026
Rated 5 out of 5 stars

Michaela is a STAR

Michaela is a STAR! Incredible service and superb knowledge. If I could give more stars, I would. Thank you for everything you have helped me with :-)

Jack

19 February 2026
Rated 1 out of 5 stars

I ordered my disc for the camera on 4th…

I ordered my disc for the camera on 4th February and to date 18th February I have still not received it. I have had no answers to my e-mails. Poor service. i will not use Timelapse again. Competitors responded straight away

4 February 2026
The Timelapse Store logo

Reply from The Timelapse Store

Thank you for getting in touch. I appreciate and share your frustration that you didn't receive the 16GB SD card within the expected timeframe. I'd like to note that we have called you and had a discussion on the phone to take ownership of this situation and in addition to this, we issued a full refund for the item for the inconvenience. Unfortunately, sometimes things go wrong and shipments go awry, but we always rectify this where possible as demonstrated on this occasion.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I needed this kit for a job and when the courier let us down they sent out a replacement immediately, we then sorted out the second kit later, but I was able to do the work, great company!

5 November 2025
Rated 5 out of 5 stars

I have dealt with Michaela at the…

I have dealt with Michaela at the Timelapse store for a while now. Whenever I need advice on the systems Michaela has always been brilliant at sorting out what I need to know whether technical or sales and purchasing related. Can't thank her enough. Her depth of knowledge is amazing. Thanks M.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experiance!!!

Great shopping experiance!!!
Prices are very comparative, the customer service was excellent and the delivery of the items purchased was super fast and reliable

1 April 2025
Rated 5 out of 5 stars

Exceptional Service

This is my 2nd purchase from the Timelapse Store and I honestly can’t see myself going anywhere else. Their wealth of knowledge on timelapse products is immeasurable and great service to boot. My purchase was an Enlaps Tikee Mini, an amazing little camera.

28 March 2025

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