The Tree Garden Kent Reviews 105

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Highly recommend, quick response to messages, good value courier charge to enable me to purchase as live far away. Excellent packaged, very quick delivery, less than 24hours after ordered! Plants lov... See more

Rated 5 out of 5 stars

I ordered two trees, both of which were larger than expected and cost signicantly less than comparable trees in local garden centres. They were well packaged and delivered quickly and were in good co... See more

Rated 5 out of 5 stars

Through no fault of The Tree Garden, the plant I ordered never arrived; my emails were answered almost immediately,and Sue did her best to chase 'APC Overnight' up. Despite this, the couriers failed t... See more

Rated 2 out of 5 stars

The plants were ordered as 3 litre size however what arrived was different. The Canary palm had been grown in a slim, long pot and put in a 3 litre pot that wasn't tall enough. The pot was barely... See more

Company details

  1. Garden centre

Written by the company

We are a family run tree & shrub nursery based near West Malling, Kent. We specialise in hardy, but unusual, trees & shrubs for gardeners & non-gardeners alike. Trees, evergreens, Japanese acers, hardy tropicals, some perennials & bulbs in season, roses, bamboos, ferns & many more. We sell online & direct, but please CONTACT US to MAKE AN APPOINTMENT to visit.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

105 reviews

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Rated 2 out of 5 stars

The plants were ordered as 3 litre size…

The plants were ordered as 3 litre size however what arrived was different. The Canary palm had been grown in a slim, long pot and put in a 3 litre pot that wasn't tall enough. The pot was barely a third full of soil.
Th Acer was similar taken out of a very small pot and put into a larger one, not filled with earth.
There was no loose earth in the packaging.
I rang the nursery and spoke to a gentleman whose response was poor.
I'm afraid I thought I'd found a relatively local nursery I could use but I will not be using them again

19 April 2026
Rated 5 out of 5 stars

Great Service and Healthy Plants

My shrubs arrived promptly. They were packaged well and delivered right side up. The plants were very healthy and already had small buds. They are doing well in the ground now. This small nursery takes great care with their plants and service and I have already ordered more. I highly recommend them.

12 March 2026
Rated 5 out of 5 stars

Great service

Great service! The viburnum was delivered in excellent condition to my house the day after I'd placed the order.

9 October 2025
Rated 5 out of 5 stars

Top Marks

My order was promptly dealt with and a mistake I had made was dealt with in a happy helpful manner. I was very pleased with the quality of the items purchased- so often even with the biggest names- you can be disappointed- the items were sent in perfect condition very considerately packed. I would not hesitate to recommend and look forward to using again

7 June 2025

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