The Window Shutter Company Reviews 

304
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tim very knowledgeable and experienced. Explained everything clearly and with all options available. No pressure to buy or book. Quality products used. Rooms left spotless after f... See more

Company replied

Rated 5 out of 5 stars

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to h... See more

Company replied

Rated 5 out of 5 stars

Super helpful company, quick, efficient and polite. Really informative and send reminder emails for when they are due to install, visit etc so was great for a busy working mum like me. Upon fitting th... See more

Company replied

Company details

  1. Window treatment store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

304 reviews

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5.0

All reviews

(304)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flawless finish

Flawless finish, excellent communication throughout the whole process & friendly, reliable people.
Would highly recommend to anyone looking for reasonably priced, amazing quality shutters.

6 October 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Emma,

Thank you for taking the time to write a review, its been a pleasure dealing with you.
We are delighted you are so pleased with your shutters and hope they are a great addition to your new home.
Many thanks
Liz

Rated 5 out of 5 stars

Efficient shutter company

Clean,efficient,friendly company

16 September 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Chris

Thank you for taking the time to leave a review it is much appreciated.

We hope that the shutters are as you expected and aid in keeping you cool in the summer.

Many thanks

Liz

Rated 5 out of 5 stars

We returned to The Window Shutter…

We returned to The Window Shutter Company to have 3 more Windows fitted with shutters after our 1st positive experience 8 months ago.

They did not disappoint on repeat custom and the team are always an absolute pleasure to work with.

From someone that was wary of having shutters fitted, Tim Liz and the team have made both of our experiences of using The Window Shutter Company so positive and we will be returning to them for the remainder of the windows.

Highly recommend. Competitive, professional but also human and down to earth.

Thanks for another great service!

26 August 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you so much for this fabulous review Karen. Such kind words and we are so grateful for you taking the time to write this, its very much appreciated. Delighted you're so pleased with everything and we look forward to seeing you again soon. Best wishes, Liz

Rated 5 out of 5 stars

Window Shutters repeat business

We had used the Window Shutter Company for a number of shutters for upstairs windows several years ago. Tim installed them efficiently and we were pleased with the result. So now when we decided to have shutters for downstairs windows we went straight to them again. Once again the service was excellent and we were pleased with all aspects of Tim and Martin's installation.

26 August 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Alan,

Thank you for taking the time to leave a review, it is much appreciated.

It has been a pleasure dealing with you on both occasions. We are so pleased that we have been able to provide your shutters and that you have been so pleased.

We are always here if you require our services again.

Many thanks

Liz

Rated 5 out of 5 stars

Excellence service from start to…

Excellence service from start to finish. The window shutters were fitted perfectly and the team demonstrated real pride in their work. Customer service was very good throughout. I would highly recommend this company.

13 August 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Olivia,

Thank you for taking the time to provide a review, it is much appreciated.
We hope the shutters are as you envisaged and that they work perfectly for you in your new home.
It has been a pleasure dealing with you and we hope to hear from you in the future if we can be of any assitance.

Many thanks

Liz

Rated 5 out of 5 stars

Just had a 6 unit shutter installed…

Just had a 6 unit shutter installed around a bay window. Easy to contact company in the first instance and prompt attendance for the initial measure and quote. Fully explained our options along with advantages and disadvantages of the various styles and finishes. Was warned about the long lead time for delivery but we were fine with that.

When everything arrived we arranged a fitting date and everything went well. Professional workers, everything went well and finished nicely. No mess or problems. We would recommend.

23 July 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Sally,

Thank you for taking the time to leave a review, much appreciated.

We are thrilled you are pleased with the shutters and hope you enjoy their benefits.

Many thanks

Liz

Rated 5 out of 5 stars

Great company!

Great company!
The blinds are great quality and the installation by Tim was flawless, we highly recommend using these guys for any blinds/shutters

29 April 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Symran

Thank you for your 5 star review. We are thrilled you are so pleased with your shutters and thank you for having been so easy to deal with.
We look forward to assisting you in the future if you require more shutters.

Many thanks

Liz

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Tim, Liz and Martin were professional, friendly, and very helpful throughout the whole process. The shutters look amazing and have completely transformed our living room. The fitting was done to a very high standard and everything was left clean and tidy afterwards. Communication was great and the whole experience was stress-free. I would highly recommend The Window Shutter Company to anyone looking for quality shutters and fantastic customer service.

19 May 2026
Unprompted review
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Reply from The Window Shutter Company

Hi Sarah,

Thank you for your kind review, much appreciated.

We are glad you are so pleased with the shutters, they really did look amazing.

Thank you again.

Kind Regards

Liz

Rated 5 out of 5 stars

Professional, polite, value for money.

Professional, polite and considerate staff. Value for money and kept informed throughout the process.

1 April 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

HI Helen,

Thank you for your review much appreciated.

Enjoy the the shutters and thank you for your business.

Many thanks

Liz

Rated 5 out of 5 stars

Amazing Quality and Service

From the initial quote to consultation to installation the process has been seemless and easy
Tim and Liz communicate everything and always answer and questions quickly and informatively .

I couldn’t be home for installation so when I came home to the most beautiful shutters I could not of been more delighted .
Not only that everything was left spotless like no one would of ever even been there

The price was so reasonable , we considered buying the shutters ourselves and fitting but when we received the quote we couldn’t believe how reasonable it was .

The quality is amazing and I am so happy .

Thank you the Window Shutter Company I will be recommending to everyone .

23 April 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

HI David,

Thank you so much for your kind words and for taking the time to leave a review it is much appreciated.

We are thrilled you are so pleased and that we have met your expectations.

We hope you thoroughly enjoy your shutters and thank you for your business you have been a pleasure to deal with.

Many thanks

Liz

Rated 5 out of 5 stars

excellent service from start to…

excellent service from start to finish!shutters fit perfectly,very happy with them.Tim and martin were very efficent and tidy.

11 March 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Patrick,

Thank you for taking the time to leave a review, it is much appreciated.
We are glad you are so pleased and hope you enjoy the shutters especially as we start to reach the summer months and hopefully lots of sunshine.

Many thanks

Liz

Rated 5 out of 5 stars

The window shutter company wonderful service

Tim from the window shutter was extremely helpful during the server offering excellent advice. The team kept me updated throughout the order process and gave great dates for the installation. On the install day Tim was very clean, accurate and the shutters installed expertly.
I would highly recommend the window shutter company.

24 February 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Stephen,

Thank you for taking the time to leave a review, much appreciated.

We are thrilled you are so pleased with our products and service.

Many thanks

Liz

Rated 5 out of 5 stars

Excellence service from start to…

Excellence service from start to finish. The window shutters were fitted perfectly and the team demonstrated real pride in their work. Customer service was outstanding throughout. I would highly recommend this company and will definitely use them again. Thank you Tim and Liz

23 December 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Caroline,

Thank you for taking the time to leave a review, much appreciated.

We are delighted you are so pleased and hope you enjoy the shutters for many years.

Many thanks

Liz

Rated 5 out of 5 stars

Great service

Very pleased we chose The Window Shutter Company as we are delighted with the shutters Tim and Martin fitted for us.
Fantastic experience from first contact to completion. The shutters enhance our home and look timeless.
We would highly recommend the Window Shutter Company.

8 January 2026
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Sara,

Thank you for taking the time to leave a review and share your experience.
It has been a pleasure dealing with you and we hope you enjoy the shutters for many years.

Many thanks

Liz

Rated 5 out of 5 stars

Happy customer

I am delighted with the shutters Tim fitted in my bay window today.
His knowledge made selection of the type of shutter easy. The cost was within the amount I had in mind. I was confident on meeting Tim & unusually for me I did not seek comparative quotes.
Liz kept me informed throughout of the status of my order & the whole process was simple.

30 December 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Alison,

Thank you for your kind words and taking the time to share your thoughts.
We are delighted we have met expectations.

We hope you enjoy the shutters and they help to keep you warm this winter and cool in the summer.

Wishing you a very happy new year.

Many thanks

Liz

Rated 5 out of 5 stars

Splendid Shutters

Fabulous Experience Throughout. From first Contact to Completion, the Service was Professional, Friendly, and the Shutters are Great Quality. I was kept fully informed of a probable delivery date, and in the end they were installed earlier. Everything ran smoothly, and the Shutters were fitted without any problems. They look Superb, and have made the room seem larger. They afford greater Privacy, whilst offering light into the room. They were installed into a Bay Window and really have enhanced the look.
I wouldn’t hesitate to use their Services in the Future, and just in case - NO I do not work for them! Hahaha.
DM, East Sussex.

2 December 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Kyler,

We are thrilled you are so pleased and we are glad we have provided a good service.

We pride ourselves on both service and quality of product so it is really good to hear when we have achieved our goals.

Many thanks for taking the time to leave a review and we hope the shutters are enjoyed for many years to come.

Wishing you a very merry Christmas and Happy New Year.

Many thanks

Liz

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Efficient, tidy and a pleasure to deal with. We love our new shutters, thank you! Would highly recomend

9 December 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Thank you for taking the time to write a review, it is much appreciated Colette.
We hope the shutters are a stylish and functional addition to your home.
We are delighted you are so pleased.

Many thanks
Liz

Rated 5 out of 5 stars

Impressive

The shutters look and function very well. The fitters were reliable, efficient and provided a fantastic bespoke fitting service to accomodate my asymetrical windows.

27 November 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

HI Sunita,

Thank you for taking the time to write a review it is much appreciated.
We are glad you are pleased with the shutters and that they are as you expected.
Many thanks

Liz

Rated 5 out of 5 stars

Shutters for windows and cupboard doors

The shutters which we ordered were delivered within a realistic timeframe and installation was done efficiently and look great. Tim went above and beyond adapting the shutters to make cupboard doors as well and listened to what we wanted. The rooms were left clean and tidy after installation.

19 November 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Gail,

Thank you for taking the time to leave a review it is much appreciated.
It was a pleasure providing your shutters and showing the versatility of the product making the cupboard doors.
many thanks

Liz

Rated 5 out of 5 stars

Very well fitted, and very good value for money

I've had my shutters for a few months now and I love them. (The only problem is that I now want another set for another window!)

They have been beautifully fitted into a very awkward space and look as if they have always been there. I wish I had got them years ago.

The survey and fitting process was straightforward, and the cost very reasonable. Thank you!

25 August 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Catherine,

We are delighted you are so pleased and will be happy to help with more shutters when you are ready.
Thank you for taking the time to leave a review.

Many thanks

Liz

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