Thomas Whiting Ltd Reviews 262

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making every interaction pleasant and straightforward. The service provided is frequently highlighted as outstanding, with many people appreciating the personalized and supportive approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the company goes above and beyond to ensure a stress-free process. People consistently mention feeling well-informed and guided through every step, with all questions answered patiently and clearly. The dedication and hard work of the team are often cited as key factors in achieving positive outcomes, with many customers expressing gratitude for making their goals a reality.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professionalism,... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free journey from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were buying under quite unusual circumstances, and Jenna made everything feel so much easier and more straightforward. When things became challenging, she never gave up, she stayed positive, soluti... See more

Company replied

Rated 5 out of 5 stars

If you want a mortgage broker that will go above and beyond then look no further than Jenna Salmon. Outstanding service … when one mortgage offer fell through she immediately went to work to find anot... See more

Company replied

Rated 5 out of 5 stars

Great advisors and the guardians of change throughout our ten years of home ownership. We recently wanted to use some equity to make home improvements. A ten minute phone call and 15 second approval p... See more

Company replied

Rated 5 out of 5 stars

Hugh thanks to Jenna Salmon for assisting finding a lender for our remortgage to purchase another property. She has been incredibly helpful, patient and supportive from the beginning and we hone... See more

Company replied


Company details

  1. Financial advisor
  2. Life Insurance Agency
  3. Mortgage broker

Written by the company

Thomas Whiting Ltd – Independent Financial Advisers in Bolton, Serving the North West & UK Thomas Whiting Ltd is an independent financial advisory firm based in Bolton, providing trusted financial advice to clients across the North West of England and throughout the UK. We help individuals, families, and business owners make confident, informed decisions about their finances with clear, jargon-free advice. We specialise in pensions and retirement planning, investments, mortgage advice, and financial protection, offering a fully joined-up approach tailored to your personal circumstances and long-term goals. Why Choose Thomas Whiting Ltd? Independent Financial Advice – Whole-of-market advice, not tied to any provider Bolton-Based Advisers – Supporting local clients across Bolton, Greater Manchester, and the North West UK-Wide Service – Remote advice available for clients nationwide Personalised Financial Planning – Advice tailored to your goals, not generic solutions Experienced & Trusted – Clear, transparent advice you can rely on Ongoing Support – Long-term relationships with regular reviews as your needs change Our Financial Advice Services Pensions & Retirement Planning – Pension reviews, consolidation, and retirement income planning Investment Advice – Bespoke investment strategies aligned to your risk profile and objectives Mortgage Advice – First-time buyers, remortgages, home movers, buy-to-let, and complex cases Protection & Insurance – Life insurance, critical illness cover, and income protection At Thomas Whiting Ltd, we combine local expertise in Bolton with the ability to advise clients across the UK, delivering professional, reliable, and easy-to-understand financial advice. Visit www.thomaswhiting.co.uk to speak with an independent financial adviser and start planning your financial future today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

262 reviews

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Rated 5 out of 5 stars

Highly recommend Daniel Salmon

Highly recommend Daniel Salmon. He knows when your term is ending and works with you to get the best deal. And his knowledge of the lenders and criteria second to none: thanks again! £40pm saved this year, not the most admittedly - but that’s due to the interest rate rise bet the last two year - so it’s not too bad & much better having spare money in my pocket!! Thanks again - Kirsty & Jay

9 February 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you Kirsty & Jay for your lovely review.

We’re so pleased Daniel was able to support you ahead of your deal ending and secure a better rate for you. His knowledge of lender criteria really does make a difference, especially in a changing rate environment.

Every saving counts, and we’re glad we could help keep a little extra in your pocket this year. We really appreciate your recommendation and are always here whenever you need us.

Rated 5 out of 5 stars

Extremely helpful and I have complete…

Extremely helpful and I have complete trust in the advice they offer.

4 February 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for your kind words — it really means a lot to us. We’re delighted to hear that you found our advice helpful and that you trust us. Supporting our clients with clear, honest guidance is always our top priority.

Rated 5 out of 5 stars

Faultless from start to finish

Faultless from start to finish

Clear
Transparent
Efficient
Stress free
Hassle free

I used NatWest directly for my first home and this was so much less stress having someone do it for you with the knowledge to advise at every step

4 February 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review — we really appreciate it.

We’re delighted you found the process clear, transparent, and stress-free. That’s exactly what we aim for, especially with first-time buyers where guidance at each step makes such a difference.

Rated 5 out of 5 stars

Jenna Salmon

Jenna Salmon - We honestly can’t put into words how grateful we are for everything our mortgage adviser did for us. Buying a home can be overwhelming, but they made the entire journey feel calm, clear, and genuinely exciting. From the very beginning, they worked so quickly and efficiently, keeping both me and my partner updated every single step of the way, which gave us so much reassurance. Nothing ever felt like too much trouble — every question was answered, every update was shared, and we always felt completely supported. Thanks to their dedication, hard work, and care, we’re now in our new home, something that wouldn’t have been possible without them. We truly couldn’t recommend them enough

30 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much, for this review of Jenna, for such a kind and thoughtful review.

We’re genuinely delighted to hear how supported and reassured you both felt throughout the process. Making what can be an overwhelming journey feel calm, clear, and exciting is exactly what we strive for.

Congratulations on your new home — it was an absolute pleasure to help you get there, and we really appreciate the recommendation

Rated 5 out of 5 stars

I can't thanks Jenna enough for her…

I can't thanks Jenna enough for her help from the very beginning until completion!! She was always available even when she was away on holiday she still answered every question or query we had, which was alot as we are first time buyers and had no idea about anything!! 100% recommend to anyone who needs a mortgage advisor!! Thankyou for everything!!!

30 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for the lovely review.

We’re so pleased to hear how supported you felt throughout the process, especially as first-time buyers. Jenna’s dedication and availability really do make a huge difference, and your kind words mean a lot.

Congratulations on your new home, and thank you for the recommendation — it was a pleasure helping you every step of the way.

Rated 5 out of 5 stars

Would recommend Daniel to everyone!!

Daniel straight from the start went above and beyond to get this mortgage over the line for me. He will be the 1st to agree it wasn’t easy and at every turn there seemed to be an issue… this didn’t stop him and yesterday I got my mortgage! Thank you !!!!

28 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re delighted Daniel was able to get everything over the line despite the challenges along the way. His determination and commitment to seeing things through really show in situations like this.

Congratulations on securing your mortgage, and thank you for trusting us to help make it happen.

Rated 5 out of 5 stars

Zoe Dixon is amazing

Zoe Dixon was absolutely amazing from the word go. She went above and beyond to get us the best mortgage she could find. She was always available and was so easy to speak to. The speed she managed to get our mortgage approved was so fast it was unbelievable.

26 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re so pleased to hear how amazing Zoe was throughout your mortgage journey. Going above and beyond, being easy to deal with, and moving quickly are exactly what we aim for.

Congratulations on your mortgage approval, and thank you for choosing us.

Rated 5 out of 5 stars

Jenna Salmon is amazing

I used Jenna Salmon. Very informative and helpful throughout. Definitely recommend!

19 January 2026
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for your review.

We’re really pleased to hear you found Jenna informative and helpful throughout the process. Your recommendation means a lot to us.

Thanks again for choosing us.

Rated 5 out of 5 stars

Jenna Salmon… the best of the best

If you want a mortgage broker that will go above and beyond then look no further than Jenna Salmon. Outstanding service … when one mortgage offer fell through she immediately went to work to find another lender and got an even better deal. My brother now has his first home because Jenna worked so hard to make it happen. It’s not just sorting out a mortgage it’s making dreams come true… thank you for all your hard work and support in making this happen… we are forever grateful

23 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for this wonderful review.

We’re incredibly proud of the dedication Jenna showed, especially in turning a setback into an even better outcome. Helping people secure their first home — and making what can feel impossible, possible — is exactly why we do what we do.

Congratulations to your brother on his first home, and thank you for trusting us and for your kind words.

Rated 5 out of 5 stars

Massive thank you to Danny Salmon for…

Massive thank you to Danny Salmon for being an absolute top-class mortgage advisor from start to finish.

From application through to signing and receiving the offer, the whole process took literally about 2 weeks — which still blows my mind. Danny has been incredible to deal with throughout: calm, knowledgeable, and made everything feel easy and straightforward at every step.

It’s also worth saying this has come at the end of a pretty mad year for us. After dealing with cowboy builders around a year ago and the financial stress that followed, to now be in a position where we can finally draw a line under everything, clear our credit cards and debt.

Thanks to Danny, we’re now looking forward to actually enjoying life again — planning a proper holiday, and living with less stress month to month.

Can’t recommend Danny highly enough. If you want someone who genuinely has your back and gets things done properly and quickly, he’s your guy.

22 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for such an open and thoughtful review.

We’re delighted Danny was able to support you through what sounds like a really challenging period and help bring everything together so quickly. His calm approach, knowledge, and commitment to doing things properly really do make a difference.

It’s great to hear you can now move forward with less stress and start enjoying life again — that’s what it’s all about. Thank you for the recommendation, and we wish you all the best going forward.

Rated 5 out of 5 stars

Great experience

We felt in very safe hands with our broker Jenna Salmon who secured us a great deal. She communicated quickly and clearly throughout, and we wouldn’t hesitate to recommend her, thanks Jenna!

20 January 2026
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re really pleased to hear you felt in safe hands and that Jenna secured you a great deal. Clear, quick communication is something we place huge importance on, so it’s great to hear that came through.

Thanks again for the recommendation, and all the best going forward.

Rated 5 out of 5 stars

Jenna Salmon is amazing

Jenna Salmon is amazing. Our first time going to a mortgage broker. She is fast and efficient. Her communication with us was fabulous. I would 100% recommend Jenna and will definitely go back to her she has made the whole process easy.

14 January 2026
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re so pleased to hear your first experience with a mortgage broker was such a positive one. Jenna’s speed, efficiency, and clear communication really do make the process feel easy.

Thank you for the recommendation — we’ll be more than happy to help you again in the future.

Rated 5 out of 5 stars

Danny Salmon has helped me and my…

Danny Salmon has helped me and my family with many of our financial ongoings over the years. He's reliable and punctual. We're extremely happy with the service he provides and it gives us peace of mind. Thanks again.

22 December 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re really pleased to hear Danny has been able to support you and your family over the years and provide peace of mind with your financial planning. Reliability and consistency are incredibly important, so it’s great to hear that reflected.

Thanks again for your continued trust.

Rated 5 out of 5 stars

Zoe Dixon

Zoe was such good help, she's an amazing advisor and very good at waht she does. She's fantastic at getting you the right help. Her service is extremely professional and great. She explains evrything so clearly and makes sure you know what's going on and will go out of her way to make sure you are happy with thing's before going ahead. Would recommend her to everyone.

22 December 2025
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased to hear how supportive and professional Zoe was throughout, and that everything was explained clearly at each stage. Making sure clients feel confident and happy before moving forward is exactly what we aim for.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Life insurance

Me and my husband were looking to take out additional life policy’s. We want to ensure we will be in a position to care for our family should anything happen, it’s a mine field looking on line and then you get loads of nuisance calls, so we opted for an independent company and was extremely happy with the services we received from Zoe Dixon, she was kind and knowledgeable took time to ensure we had the right policy for us from personal experience I can highly recommend Zoe ☺️ thank you.

17 December 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re really pleased Zoe was able to guide you through your life cover options and make what can feel like a minefield much clearer and more reassuring. Taking the time to ensure the right protection is in place is so important.

Thank you for the recommendation — it’s greatly appreciated.

Rated 5 out of 5 stars

Danny Salmon - review

Danny Salmon is fast, efficient and professional with exceptional customer service.
Everything was clearly explained every step of the way enabling us to make informed decisions throughout.
Genuinely wouldn’t go anywhere else.
5 stars. Highly recommended!

15 December 2025
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re delighted to hear Danny provided fast, efficient, and professional service, with everything clearly explained along the way. Helping clients make informed decisions is exactly what we aim for.

Thank you for the recommendation and the five stars — it’s greatly appreciated.

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish, took all the stress away from buying a house and got us the best possible mortgage deal! Thanks so much for all your help!

13 December 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re so pleased we could take the stress out of the house-buying process and secure the best possible mortgage deal for you. That’s exactly what we aim to do.

Thanks again for choosing us and for the kind words.

Rated 5 out of 5 stars

Made an appointment with Zoe Dixon to…

Made an appointment with Zoe Dixon to discuss life insurance.
From the beginning I was made to feel very relaxed and comfortable. Zoe is very knowledgeable. Would highly recommend.

17 October 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for your review.

We’re really pleased to hear Zoe made you feel relaxed and comfortable from the outset and that you found her knowledge helpful. Making these conversations clear and reassuring is so important.

Thank you for the recommendation — we really appreciate it.

Rated 5 out of 5 stars

Jenna Salmon - Mortgage Advisor

Jenna Salmon was recommended to me and I’m so thankful she was!

She’s helped me and my partner with our first ever mortgage together and I would recommend her a million times over!

She has been so incredibly helpful, nothing has been to much trouble for her - even whilst she’s been on holiday!

The whole process has been smooth, speedy and a breeze for us both. We honestly can’t thank her enough for all of her hard work and support!

We will absolutely be using Jenna again in the future and I will always recommend her to anyone else needing mortgage advice.

Thanks again, we are over the moon :)

5 December 2025
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for such a lovely review.

We’re delighted Jenna was able to support you and your partner with your first mortgage together and make the whole process smooth and stress-free. Her dedication and support really do make a difference.

Congratulations to you both, and thank you for the recommendation — we look forward to helping you again in the future.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I was very new to mortgages but jenna assisted me every step of the way. Nothing was too big of a job. She is an absolute gem! I can't thank her enough for going above & beyond.I would highly recommend. Thanks again jenna

2 December 2025
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re so pleased Jenna was able to guide you through the mortgage process and support you every step of the way. Going above and beyond and making things feel manageable is exactly what we aim for.

Thank you for the recommendation — it’s very much appreciated.

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