Thomas Whiting Ltd Reviews 262

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making every interaction pleasant and straightforward. The service provided is frequently highlighted as outstanding, with many people appreciating the personalized and supportive approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the company goes above and beyond to ensure a stress-free process. People consistently mention feeling well-informed and guided through every step, with all questions answered patiently and clearly. The dedication and hard work of the team are often cited as key factors in achieving positive outcomes, with many customers expressing gratitude for making their goals a reality.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professionalism,... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free journey from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were buying under quite unusual circumstances, and Jenna made everything feel so much easier and more straightforward. When things became challenging, she never gave up, she stayed positive, soluti... See more

Company replied

Rated 5 out of 5 stars

If you want a mortgage broker that will go above and beyond then look no further than Jenna Salmon. Outstanding service … when one mortgage offer fell through she immediately went to work to find anot... See more

Company replied

Rated 5 out of 5 stars

Great advisors and the guardians of change throughout our ten years of home ownership. We recently wanted to use some equity to make home improvements. A ten minute phone call and 15 second approval p... See more

Company replied

Rated 5 out of 5 stars

Hugh thanks to Jenna Salmon for assisting finding a lender for our remortgage to purchase another property. She has been incredibly helpful, patient and supportive from the beginning and we hone... See more

Company replied


Company details

  1. Financial advisor
  2. Life Insurance Agency
  3. Mortgage broker

Written by the company

Thomas Whiting Ltd – Independent Financial Advisers in Bolton, Serving the North West & UK Thomas Whiting Ltd is an independent financial advisory firm based in Bolton, providing trusted financial advice to clients across the North West of England and throughout the UK. We help individuals, families, and business owners make confident, informed decisions about their finances with clear, jargon-free advice. We specialise in pensions and retirement planning, investments, mortgage advice, and financial protection, offering a fully joined-up approach tailored to your personal circumstances and long-term goals. Why Choose Thomas Whiting Ltd? Independent Financial Advice – Whole-of-market advice, not tied to any provider Bolton-Based Advisers – Supporting local clients across Bolton, Greater Manchester, and the North West UK-Wide Service – Remote advice available for clients nationwide Personalised Financial Planning – Advice tailored to your goals, not generic solutions Experienced & Trusted – Clear, transparent advice you can rely on Ongoing Support – Long-term relationships with regular reviews as your needs change Our Financial Advice Services Pensions & Retirement Planning – Pension reviews, consolidation, and retirement income planning Investment Advice – Bespoke investment strategies aligned to your risk profile and objectives Mortgage Advice – First-time buyers, remortgages, home movers, buy-to-let, and complex cases Protection & Insurance – Life insurance, critical illness cover, and income protection At Thomas Whiting Ltd, we combine local expertise in Bolton with the ability to advise clients across the UK, delivering professional, reliable, and easy-to-understand financial advice. Visit www.thomaswhiting.co.uk to speak with an independent financial adviser and start planning your financial future today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

262 reviews

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Rated 5 out of 5 stars

A friend recommended Danny to me

A friend recommended Danny to me! So glad she did! I don’t have the first clue about buying a house and getting a mortgage. He’s been so patient, helpful and has given some really good advice. Thank you Danny!!!!!

15 February 2024
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re so pleased Danny was able to guide you through the process with patience and clear advice, especially when everything feels new and unfamiliar.

Thank you for the recommendation, and we’re delighted to have helped.

Rated 5 out of 5 stars

Legend

I got Jenna recommended by a colleague from work and I wasn't disappointed at all.
As first time buyers we didn't have a clue on how the mortgage process worked. Jenna replied all my silly questions with such patience, she was beyond helpful. We are also immigrants still waiting for the settled status, and that was never an issue for Jenna. There are no obstacles she cannot overcome.
Our mortgage was approved in less than three days, it was unbelievable.
We have no words to thank her enough for how amazing she was during the process, for all the help, the patience, the hard work.

Jenna Salmon is a legend!!

7 February 2024
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for such an incredible review.

We’re delighted to hear Jenna was able to support you as first-time buyers and guide you through the process with patience and confidence. Her ability to overcome challenges and keep things moving quickly really does make a difference.

Congratulations on your mortgage approval, and thank you for your kind words — they mean a lot to us.

Rated 5 out of 5 stars

Amazing!


We messaged Jenna on the back of reviews and the reviews are spot on. Jenna is what the reviews say - Amazing!
We can’t thank Jenna enough for all her help. This woman never stops working!
She was so quick and efficient and provided daily communication throughout the whole process. As first time buyers we had so many questions and Jenna was extremely knowledgable and most importantly patient with us!
She got us a MIP in less than 24 hours and got us from application to offer in just over a week! We can’t thank you enough for everything you have done for us and we will 100% recommend you to anyone looking for a Mortgage Advisor!
From Danielle and Martin x

31 January 2024
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much, Danielle and Martin, for such a wonderful review.

We’re delighted to hear the experience lived up to the reviews and that Jenna was able to support you so well as first-time buyers. Her speed, patience, and daily communication really do make a difference.

Congratulations to you both, and thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Excellent service!

Excellent service from Danny yet again! He goes above and beyond to find the right mortgage for everyone.
I was at the point I thought I was never going to get another mortgage but not only did Danny advise and find me a mortgage I was happy with, he continued to keep on top of the market and managed to get me even better rates by the time it completed.
Cannot recommend enough, great service and great communication throughout the whole process. Fantastic mortgage advisor, wouldnt use anyone else! Thanks for everything.

25 January 2024
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for the fantastic review.

We’re delighted to hear Danny was able to support you, find the right mortgage, and even secure better rates before completion. His commitment to ongoing advice and clear communication really does make a difference.

Thank you for your trust and recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Highly recommended!!

We have used Danny a few times now and he always works his magic! We were unsure what the new figures would be due to the current climate, however, Danny got us the best deal possible and also managed to consolidate our debts which allowed us to reduce our monthly outgoings! Danny was quick, efficient and kept us informed of any potential changes and even updated us over the Christmas / New Year period whilst on holiday! We are extremely grateful for this! He genuinely wanted to get us the best deal, he looks after us year after year. Highly recommend, we would never go anywhere else and are always recommending him to friends and family.

15 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for such a brilliant review.

We’re delighted to hear Danny was able to secure the best deal for you and help reduce your monthly outgoings, especially given the current climate. His commitment to keeping clients informed and looked after year after year really does set him apart.

Thank you for your continued trust and recommendations — it means a great deal to us.

Rated 5 out of 5 stars

I was recommended to contact Jenna…

I was recommended to contact Jenna Salmon and never looked back. She is so professional and efficient she made the process of securing a mortgage effortless on my part, and she kept in touch every step of the way.
Use this lady and company with confidence if you need any help financially.

10 January 2024
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re really pleased to hear Jenna made securing your mortgage feel effortless and kept you informed at every step. Her professionalism and efficiency truly make a difference.

Thank you for your confidence and recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Danny and Jenna absolutely smashed it…

Danny and Jenna absolutely smashed it out the park as always when I need advice or to fix a mortgage, top lad and always just a message away and he'll get straight back to you, thanks again pal

18 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re delighted to hear Danny and Jenna delivered once again and were always on hand when you needed advice or help fixing your mortgage. Being responsive and reliable is exactly what we aim for.

Thanks again for your continued trust — it’s really appreciated.

Rated 5 out of 5 stars

Highly recommend Jenna salmon

I would highly recommend Jenna salmon!! I was struggling to get a mortgage because I’ve got a CCJ from a parking fine and Jenna managed to get one sorted for me and my partner and it didn’t take long at all

13 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased Jenna was able to support you and your partner and secure a mortgage despite the challenges. Her persistence and expertise really do make a difference.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Dan is a financial superhero !!

Dan is a financial superhero !!! Honest, reliable and efficient. Definiatelynthe go to advisor

29 November 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re delighted to hear Dan’s honesty, reliability, and efficiency stood out. Being a trusted go-to adviser is exactly what we aim for.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Daniel is amazing! Highly recommend!

Daniel is amazing! This is the second time that I have used him and cannot recommend him enough! He contacted myself to say it was a good time to fix my rate in ready for when my current rate ends. He is so efficient and looks after you properly - he knows the market well and his knowledge is fantastic! Daniel completely took the stress out of me sorting out my mortgage as I have some complicating factors and it was done and completed within a couple of hours! Thank you so much Daniel - see you again in a couple years!

11 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for the fantastic review.

We’re delighted to hear Daniel was proactive in helping you secure a new rate and made the whole process stress-free, even with more complex factors involved. His market knowledge and efficiency really do make a difference.

Thank you for your continued trust — we look forward to helping you again in a couple of years.

Rated 5 out of 5 stars

Cannot recommend Jenna Salmon enough!!

Cannot recommend Jenna Salmon enough!!
Me and my partner were struggling to get a mortgage due to a ccj from a parking fine, she worked her magic and made our dream house become reality. Excellent communication throughout the whole process and replied to any messages straight away. Honestly would recommend to everyone!

7 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for the wonderful review.

We’re delighted Jenna was able to support you and your partner and help turn a challenging situation into a successful outcome. Clear communication and persistence really do make all the difference.

Congratulations on your new home, and thank you for the recommendation — it means a lot to us.

Rated 5 out of 5 stars

Absolutely amazing as always I love…

Absolutely amazing as always I love Danny so easy to work it and gets the job done. I feel like a massive weight has been lifted remortgage not that scary after all 😍

7 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re so pleased Danny was able to make your remortgage feel easy and take that weight off your shoulders. Making the process far less scary is exactly what we aim for.

Thanks again for choosing us.

Rated 5 out of 5 stars

Excellent and efficient service helping…

Excellent and efficient service helping with secure a mortgage.. would recommend and use again. Thank you

5 December 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for your review.

We’re pleased to hear you received excellent and efficient service in securing your mortgage. We appreciate the recommendation and would be happy to help again in the future.

Rated 5 out of 5 stars

The Best!

Awesome work from Daniel, took all of the stress out of finding a new deal for my mortgage, genuinely could not have been simpler or easier to understand. Daniel handled everything from start to finish with professionalism and dilligence, amazing!

27 November 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased Daniel was able to take all the stress out of finding your new mortgage deal and make the whole process simple and easy to understand. His professionalism and diligence really do make a difference.

Thank you for your kind words — it’s very much appreciated.

Rated 5 out of 5 stars

Jenna Salmon aka superwoman

Jenna was recommended by a friend. She made the impossible possible. Umbrella companies and all the headache that comes with them, well she made sure none of that existed! AIP took literally days and within less than a couple of weeks she’d navigated the complexities I came with and got me a fantastic mortgage deal. Daily communication from her, clear direction and constant updates. I honestly thought I’d never be able to get my own place several other brokers were pessimistic but not Jenna she loved the challenge I think lol. Seriously though I can’t thank her enough. Thank you once again @jennasalmon you’re a star.

18 November 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much for such an amazing review.

We’re delighted to hear Jenna was able to navigate the complexities and make what felt impossible, possible. Her determination, clear communication, and love of a challenge really do set her apart.

Congratulations on securing your mortgage, and thank you for your kind words — they mean a lot to us.

Rated 5 out of 5 stars

Another 5* experience from Daniel

Another 5* experience from Daniel! Quick response time, unbelievably fast turn around and always on hand, guiding me through every step. If you're needing a service that these guys offer, don't hesitate - just use them! I'd genuinely never use anyone else. Thanks again Daniel for a top class service. See you next time! 😍

6 October 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re delighted to hear you’ve had another 5-star experience with Daniel. Quick responses, fast turnaround, and clear guidance at every step are exactly what we aim to deliver.

Thank you for your continued trust — we look forward to helping you again next time.

Rated 5 out of 5 stars

Jenna was brilliant from the start

Jenna was brilliant from the start! She made the whole confusing process simple. She helped every step of the way answering our queries promptly. We have now bought our first home and we can’t thank this company enough. Absolutely over the moon and couldn't have done it without her expertise. Thank you!
Anyone who needs advice/ the best deal. I recommend to use them as its took a lot of stress/worry away and its made things so much easier . . Thank you ❤

5 October 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re delighted Jenna was able to make the process clear and support you every step of the way, helping you secure your first home. Taking the stress and worry away is exactly what we aim to do.

Congratulations on your new home, and thank you for the recommendation.

Rated 5 out of 5 stars

Wow Jenna salmon

Wow Jenna salmon, she is so good at what she does, I have had the pleasure of dealing with jenna for a couple of weeks, that's all its been, from start to finish, very efficient, very quick and a reliable trustworthy service, 10 out of 10 for me, I would recommend to anyone looking for any mortgage, thank you so much Jenna and I will be sending a thank you card

Dean Singleton

20 September 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you so much, Dean, for the wonderful review.

We’re delighted to hear how efficient, quick, and reliable the service was from start to finish. Jenna’s professionalism and trustworthiness really do make a difference.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Danny is extremely helpful and reliable…

Danny is extremely helpful and reliable I was recommended by a friend and he’s helped me get mortgage twice and despite offering him extra amount to get an earlier appointment he didnt charge me more when he had every reason to because I wanted a last minute appointment as soon as possible! he also doesn't charge for product transfer I would 100% recommend Danny and his team.

12 September 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased to hear Danny has been so helpful and reliable, and that his honesty and fairness stood out. Acting in clients’ best interests and keeping things transparent is exactly what we believe in.

Thank you for the recommendation — it’s very much appreciated.

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