Tileflair Reviews 1,661

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, making the selection process smooth and enjoyable. The product quality is frequently highlighted, with many consumers expressing satisfaction with the tiles and their appearance. The service, including efficient delivery and excellent customer support, also receives high marks from people. Reviewers often mention the quick and reliable delivery service, noting that products arrive as expected. The customer service team is commended for their superb communication and willingness to go above and beyond to assist with inquiries and resolve any issues, such as damaged tiles or delivery arrangements.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, describing them as helpful, efficient, and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high quality of... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order and delivery. Great choice. A few tiles were damaged and they were replaced within 24 hours- all very easily done via email with Aaron from customer services. Aaron also arranged a speedy r... See more

Company replied

Rated 5 out of 5 stars

Recently purchased tiles from the Reading branch for our downstairs loo. Great selection of tiles and the staff were helpful throughout the process, giving guidance and advice where needed, and w... See more

Company replied

Rated 5 out of 5 stars

I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to... See more

Company replied

Rated 5 out of 5 stars

Have used Tile Flair since they first opened their doors As a trader have. always been warmly greeted when requiring materials or advice on specific issues regarding tiles and adhesives . They are... See more

Company replied


Company details

  1. #5 of 26 best companies in Tile Shop
  2. #3 of 4 best companies in Ceramics wholesaler
  3. #49 of 204 best companies in Decoration and Interior Design Store
  4. #16 of 82 best companies in Flooring Shop
  5. #67 of 242 best companies in Home improvement shop

Written by the company

At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.

Tileflair, Create Something Beautiful

Written by the company

We're committed to offering excellent customer service
Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Tile Flair Warmley

Advice and products from Tile Flair has always been fantastic. I always use the Warmley branch and will never go anywhere else. Always nice to catch up with the team.

18 October 2025
Unprompted review
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Reply from Tileflair

Thanks so much, Oliver! We’re proud to be your trusted tile supplier and the Warmley team will be delighted to hear your kind words. It’s always a pleasure to catch up and support your projects.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Went above and beyond. Would really recommend the Warmley Branch.

28 October 2025
Unprompted review
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Reply from Tileflair

Thank you, Danny! We’re thrilled the Warmley team went above and beyond to support you. Your recommendation means a lot, and we’re always happy to help with your next tiling project.

Rated 5 out of 5 stars

Tileflair Warmley

I went into Tileflair to get some ideas for my kitchen project, everyone I dealt with was extremely helpful. I was also offered samples to help me decide.

18 October 2025
Unprompted review
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Reply from Tileflair

Thanks, James! We’re glad the team could offer helpful advice and samples to support your kitchen project. It’s great to hear your visit was informative and we’re here whenever you’re ready to take the next step.

Rated 5 out of 5 stars

Great service!

1 October 2025
Unprompted review
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Reply from Tileflair

Thank you, Glen! We’re so pleased your visit to Swindon was a positive one. Your feedback means a lot and we’re always here to help with your next tile project.

Rated 5 out of 5 stars

Have used Tile Flair since they first…

Have used Tile Flair since they first opened their doors
As a trader have. always been warmly greeted when requiring materials or advice on specific issues regarding tiles and adhesives .
They are my number 1 for All my tiling requirements

28 October 2025
Unprompted review
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Reply from Tileflair

Thanks so much, Ollie! We’re honoured to have supported your trade needs since day one. The Swindon team will be delighted with your feedback and we’re proud to be your number one for tiling advice and materials.

Rated 5 out of 5 stars

Really welcoming store

Really welcoming store, wasn’t sure what I wanted at first but all the staff at Swindon were really helpful.

29 October 2025
Unprompted review
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Reply from Tileflair

Thank you! We’re glad the Swindon team made your visit feel welcoming and helpful, even when you weren’t sure what you needed. We’re always happy to guide you through the options and we appreciate the 5-star review.

Rated 5 out of 5 stars

Tileflair Swindon are my go to tile…

Tileflair Swindon are my go to tile store.
I send all my customers in and they can never fault them.

Matt and the team are always extremely helpful and knowledgeable.

31 October 2025
Unprompted review
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Reply from Tileflair

Thanks, Jake! We really appreciate your continued trust and referrals. Matt and the team will be thrilled to hear they’re your go-to, and we’re proud to support your customers with reliable, knowledgeable service.

Rated 5 out of 5 stars

Would highly recommend

Called in to get advice on my bathroom refit, they were incredibly patient and helpful to me. Will definitely be dealing with them and would highly recommend.

22 October 2025
Unprompted review
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Reply from Tileflair

Thank you, Thomas! We’re so pleased the team could support your bathroom refit with patience and clear advice. Your recommendation means a lot and we’re always here to help.

Rated 5 out of 5 stars

Wonderful Service

I came into store, not sure what I was looking for, the team at Swindon were more than happy to help, with a warm welcome, sharing their knowledge and showing me around the showroom. Nothing was too much trouble. I will be back!

30 October 2025
Unprompted review
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Reply from Tileflair

Thanks so much, Bob! We’re delighted the Swindon team gave you such a warm welcome and helpful guidance. It’s great to hear your visit was stress-free and we’d love to see you again soon.

Rated 5 out of 5 stars

Lee and the team from Warmley are…

Lee and the team from Warmley are really knowledgeable and always helpful when picking out different products!

29 October 2025
Unprompted review
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Reply from Tileflair

Thanks, Archie! We’re so pleased Lee and the team made your visit to Warmley a great one. It’s always a pleasure to support your tile projects and we really appreciate the kind words.

Rated 5 out of 5 stars

Great place for tiles

Thoroughly enjoyed my visit to Tileflair warmley today nice staff and great choice of tiles l would highly recommend this place for tiles

30 October 2025
Unprompted review
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Reply from Tileflair

Thanks so much, Patrick! We’re delighted you enjoyed your visit to Warmley and found both the team and tile selection impressive. Your recommendation means a lot and we’d love to welcome you back anytime.

Rated 5 out of 5 stars

Popped into the Swindon store today

Popped into the Swindon store today. Was greeted by a friendly member of staff that was polite and very helpful. I wasn’t sure what I was looking for at first but after some help and advice I managed to pick the perfect tiles for my kitchen

30 October 2025
Unprompted review
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Reply from Tileflair

Thanks so much, Riley! We’re delighted you had a smooth experience at Swindon and we appreciate the feedback. We hope your tile project is going well!

Rated 5 out of 5 stars

Darren was very helpful

Darren was very helpful

30 October 2025
Unprompted review
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Reply from Tileflair

Thanks, Matthew! We’re glad Darren could offer helpful support during your visit. Your feedback means a lot and we’re always happy to assist with your next tile project.

Rated 5 out of 5 stars

Warmley branch there where very happy…

Warmley branch there where very happy fall

30 October 2025
Unprompted review
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Reply from Tileflair

Thank you, Alex! We’re pleased to hear the Warmley team made your visit a happy one. We appreciate the 5-star review and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Super helpful highly recommend for any…

Super helpful highly recommend for any tiling projoect

30 October 2025
Unprompted review
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Reply from Tileflair

Thanks so much! We’re delighted you found our Warmley team super helpful and would recommend us for tiling projects. Your support means a lot and we’re always here to help with ideas, advice, and inspiration.

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, Darren at the Swindon branch was a very helpful representative of your company.

29 October 2025
Unprompted review
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Reply from Tileflair

Thank you, Samantha! Darren will be thrilled to hear his knowledge and support stood out. We’re proud to have him representing the Swindon team and we really appreciate your kind words.

Rated 5 out of 5 stars

Swindon/ hobley drive Stratton

Been using this store for years now always excellent service and endless knowledge on materials.

30 October 2025
Unprompted review
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Reply from Tileflair

Thanks, Martin! We’re honoured to have your continued support over the years. The team at Swindon will be delighted with your feedback and we’re proud to be your trusted source for tile materials and advice.

Rated 5 out of 5 stars

Great service and welcoming

Great service and welcoming. Swindon hobley drive

30 October 2025
Unprompted review
Tileflair logo

Reply from Tileflair

Thank you, Jason! We’re so pleased the Swindon team made your visit welcoming and smooth. Your feedback means a lot and we’re always here to support your next tile project.

Rated 5 out of 5 stars

Great experience in the Warmley branch

Great experience in the Warmley branch. Helpful advice, great range and will be back

29 October 2025
Unprompted review
Tileflair logo

Reply from Tileflair

Thank you, Rich! We’re glad your visit to Warmley was a great experience - from helpful advice to a wide tile selection. We’d love to welcome you back when you’re ready for your next project.

Rated 5 out of 5 stars

Excellent service from Tile Flair Warmley

Tile Flair Warmley were fantastic. They helped me choose the right tiles and grout, offered great advice and made the whole process really straightforward. Lee, in particular, was brilliant—friendly and knowledgeable.

9 October 2025
Unprompted review
Tileflair logo

Reply from Tileflair

Thanks so much, Phil! We’re delighted Lee and the Warmley team helped make your tile selection easy and informed. It’s great to hear the whole process felt straightforward and we really appreciate the kind words.

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